The gaming industry is at a pivotal crossroads where data security and operational reliability are more critical than ever. As casinos increasingly leverage advanced software to enhance operations and guest experiences, the decision between cloud-based and on-premise solutions becomes paramount. Quick Custom Intelligence (QCI) advocates strongly for on-premise installations, not just for enhanced data protection but also to navigate the growing trend of cloud service providers and major businesses withdrawing support from gaming companies.

Many cloud providers and businesses, including major banks, have recently made decisions not to support gaming companies. This unsettling trend means that after substantial investments in cloud systems, the operators risk having these essential services abruptly withdrawn. Andrew Cardno, CTO of QCI, shares a personal experience: “One of our banks informed us they would not extend our business because we work with casinos. Fortunately, we had other banking options, but this highlights a significant risk for the industry.”

The inconsistency of support from cloud vendors poses a critical question: Is that the kind of vendor relationship gaming companies want? “I’ve sometimes heard of cloud vendors saying they will make an exception,” Cardno continues. “But will you get the best service? Will you have a dedicated team that understands your business, or will you constantly be educating people on why the gaming industry is different? More importantly, does this action help the industry?”

By choosing on-premise solutions, casinos retain full control over their data and operations, eliminating the risk of sudden service withdrawals. This control is vital in an industry where data breaches or service interruptions can lead to significant financial and reputational damage.

A representative from a leading casino, who wishes to remain anonymous, echoed this sentiment: “When evaluating the risks, it was clear that keeping our data on-premise offered the best protection and stability. We avoid the uncertainties associated with cloud providers who may not fully support our industry.”

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QCI’s commitment to protecting the casino industry’s data ensures that its on-premise solutions provide unmatched security, reliability, and control. For any casino looking to prioritize security and minimize exposure to cloud-based risks—including the risk of service withdrawal—on-premise installation is the clear choice.

EPIC Global Solutions and Bally’s have announced a groundbreaking three-year partnership aimed at promoting responsible gaming and making a positive impact on communities. This collaboration positions both organisations as leaders in responsible gaming within the gaming industry.

The partnership between EPIC Global Solutions and Bally’s is driven by a shared commitment to creating safer and more enjoyable gaming environments. By leveraging EPIC’s innovative lived experience approach, the two companies aim to educate multiple partners in the gaming ecosystem, both in the UK and the US.

“Bally’s and EPIC Global Solutions are committed to setting new standards for responsible gaming with a three-year commitment. Together, we are creating safer and more enjoyable gaming environments through educating multiple partners in the gaming ecosystem, harnessing the power of EPIC’s lived experience approach in both the UK and US,” said Robeson Reeves, CEO of Bally’s Corporation.

The partnership will focus on promoting responsible gaming practices and raising awareness about the potential effects of gaming. By emphasising the importance of responsible gaming, EPIC Global Solutions and Bally’s aim to minimise the negative impact of gaming and ensure a more responsible approach within the industry.

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EPIC Global Solutions’ lived experience approach will play a crucial role in this partnership.

Bally’s employees in the US will benefit from bespoke training from EPIC’s lived experience perspective that will be of particular significance to teams on the casino floor or in customer service roles, empowering them to make informed decisions and helping them to better engage with customers with their wellbeing and enjoyment in mind. The two organisations will also engage to create social media and digital campaigns that help to provide clear advice on responsible gaming best practice and the potential consequences of gaming.

“We are excited to partner with Bally’s to drive positive change in the gaming industry. By leveraging EPIC’s lived experience approach, we can make a significant impact on responsible gaming practices globally,” said Paul Buck, EPIC Global Solutions founder and CEO.

The partnership between EPIC Global Solutions and Bally’s represents a significant step forward in promoting responsible gaming and community impact.

SCCG Management, a leading advisory firm in the global gaming industry, has announced a sponsorship partnership with Hoppa! Card, a pioneer in crypto payments and banking solutions. This collaboration is set to revolutionize the payment landscape for the gambling industry with a strong focus on crypto technology, leveraging SCCG’s extensive ecosystem of over 120+ client partners and its global presence across all major regions.

Through this partnership, SCCG Management will support Hoppa! Card in delivering their innovative crypto payment and banking solutions to a wider audience within the gaming industry. The synergy between SCCG’s expansive network of client partners and Hoppa! Card’s cutting-edge financial technology aims to enhance the efficiency and security of managing complex payment needs in the gambling sector.

Hoppa! Card’s flagship products, including the Exclusive Global Soft KYC High Limit Crypto Offramp VISA Card and the Unique Payment Gateway, are designed to meet the most challenging payment requirements. The VISA Card offers high limits and the highest possible privacy standards with anonymous cards, ensuring global accessibility with both virtual and physical card options. The Payment Gateway provides seamless processing for various crypto and fiat transactions, eliminating chargebacks and non-acceptance of cards, while catering to all gaming licenses and jurisdictions.

Stephen Crystal, Founder and CEO of SCCG Management, said: “Partnering with Hoppa Card allows us to provide our clients, as well as our global network of operators and platform providers, with crypto-focused payment solutions that are crucial in today’s fast-evolving gaming industry. Their innovative products align perfectly with our mission to drive strategic growth and maximize revenue for our partners.”

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Igor Lavrih, CEO of Hoppa Card, said: “We are excited to kick off the partnership with SCCG, merging our payments expertise with their deep market insights to explore new opportunities and drive innovation. We look forward to the synergies our partnership with SCCG will bring forward, delivering unique payment solutions in the gaming industry to an array of growing and established businesses.”