

Australia
VGCCC: Tabcorp Forced to Make Most Betting Terminals Cashless
Tabcorp has been ordered to make most of its Electronic Betting Terminals (EBTs) cashless, following multiple incidents of a minor using them to gamble.
The Victorian Gambling and Casino Control Commission (VGCCC) has issued a statewide direction that Tabcorp’s betting terminals cannot accept cash bets unless they are within five metres, and in the line of sight of the counter.
This will mean, from late-January 2024, around 70 percent of Tabcorp’s 1800 Electronic Betting Terminals across Victoria will change to only accept vouchers.
To use these terminals, patrons must go to the counter to obtain a voucher, ensuring ID checking occurs where the person appears to be under 25.
Tabcorp has also been directed to rollout an independent “mystery shopper” programme to ensure venues are appropriately checking ID. Failure to comply with the new requirements will result in an escalating series of penalties for those venues, including having all EBTs in the venue switched to voucher mode for six months and Tabcorp terminating agreements with the venues.
Over the past eight months, the VGCCC has charged Tabcorp, along with nine venues, for offences related to allowing a minor within a gaming machine area, allowing a minor to gamble, and failing to reasonably supervise Electronic Betting Terminals. The first case was heard in court last month, with the Magistrate fining the Preston Hotel $25,300 for allowing the then 16-year-old to gamble using betting terminals in 2022.
VGCCC CEO Annette Kimmitt AM said the strengthened requirements were a response to continued breaches, despite warnings to the industry. “It is inexcusable to accept a bet from a minor and tougher actions are required to protect the community, especially children, from gambling harm,” she said.
“Venue staff are the first line of defence in protecting minors from gambling. We have taken decisive measures where they have failed to take their responsibilities seriously.”
“These stronger identity checks not only represent an additional barrier to allowing children to gamble, but will also help to prevent money laundering,” she said.
“The VGCCC will actively monitor these safeguards to reduce harm, and venues should take note and act to uphold their duty to care for the community.”
The charges against Tabcorp and the remaining eight venues relate to allegedly allowing a minor to gamble in breach of the Gambling Regulation Act 2003, between 8 September 2022 and 20 October 2023.
Tabcorp faces a total of 72 charges of allowing a minor to gamble and failing to reasonably supervise its Electronic Betting Terminals.
If found guilty, the operators face a maximum collective fine of more than one million dollars, while Tabcorp could face a maximum fine of $969,236.40.
Australia
VGCCC Fines Werribee RSL for Self-exclusion Failures

The Victorian Gambling and Casino Control Commission (VGCCC) has fined the Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from gambling.
VGCCC CEO Suzy Neilan said: “This is the first time the VGCCC has taken disciplinary action against a club or hotel for self-exclusion breaches.
“Self-exclusion programs empower people to manage their gambling by registering to be temporarily or permanently blocked from entering gambling areas of clubs, pubs and casinos.
“By failing to respect a person’s decision to self-exclude, a venue may put customers who have decided to take a break from gambling, or quit altogether, at risk of experiencing gambling harm.”
In January 2024, the VGCCC received an anonymous tip-off that a self-excluded person entered the Werribee RSL gaming room and used the poker machines. The venue self-reported a second breach in May 2024, after realising a different customer had gambled at the venue on at least 4 occasions between February and May 2024.
Ms Neilan said: “Taking disciplinary action is the last resort. We would prefer venues take their harm minimisation responsibilities seriously by complying with their legal obligations, including through the effective implementation of tools like self-exclusion.
“Venues and their staff are the last line of defence for self-excluded customers, who should be able to trust that their decision to self-exclude will be respected. They must have the appropriate controls in place to prevent self-excluded people from entering gaming rooms.”
The VGCCC acknowledged that Werribee RSL cooperated with the investigations and has since taken steps to strengthen its procedures. These include improved and regular staff training, daily audits of the self-exclusion register and greater use of technology to identify self-excluded customers who attempt to enter the gaming room.
This remedial action was taken into consideration in determining the amount of the fine.
The post VGCCC Fines Werribee RSL for Self-exclusion Failures appeared first on European Gaming Industry News.
Australia
ACMA: ReadyBet Breaches Gambling Self-exclusion Rules

The Australian Communications and Media Authority (ACMA) has issued ReadyBet with a remedial direction after the company marketed to customers who had registered with BetStop – the National Self-Exclusion Register (NSER).
An ACMA investigation found ReadyBet sent 273 texts and push notifications from its mobile app to self-excluded individuals.
Separately, the company also failed to promote the NSER in 2342 push notifications despite it being mandatory to promote BetStop in any marketing electronic messages.
The ACMA issued the remedial direction so that ReadyBet takes action to prevent it breaching the rules in the future.
Under the remedial direction, ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers.
ReadyBet must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals.
The ACMA may seek civil penalties if ReadyBet does not comply with the remedial direction.
The post ACMA: ReadyBet Breaches Gambling Self-exclusion Rules appeared first on European Gaming Industry News.
Australia
Unibet Expands Partnership with Sydney Roosters to Support NRLW Team

Unibet Australia has expanded its partnership with the Sydney Roosters, now including sponsorship of the club’s NRLW team.
This milestone marks a significant step in Unibet’s commitment to gender parity in sport and the continued evolution of rugby league.
Building on a successful and long-standing relationship with the Roosters’ men’s team, this new chapter reflects Unibet’s dedication to supporting the growth of women’s sport and aligning with the values of equality, opportunity and community.
“We’re thrilled to extend our partnership with the Sydney Roosters to include the NRLW side. This isn’t just about sponsorship—it’s about recognising the incredible talent, passion, and professionalism of the women’s game and ensuring it receives the same backing and visibility as the men’s,” said General Manager Nathan Reeves
The NRLW has seen exponential growth in recent years, with increasing fan engagement, media coverage and grassroots participation. Unibet’s expanded support aims to help accelerate this momentum and provide the Roosters’ female athletes with the same elite-level resources and recognition.
Chief Operating Officer of the Sydney Roosters, Jarrod Johnstone, said: “Unibet has been a valued partner of our club for years, and their decision to support our NRLW team speaks volumes about their belief in the future of women’s rugby league. This partnership is a powerful statement about parity and progress.”
The Partnership was celebrated at the first game of the season where the Roosters defeated the Warriors 30-6. Unibet staff, friends and family attended the match welcoming the team on the field with a guard of honour.
Nicholas Porta, Unibet’s Head of Marketing, said: “Our staff work so hard in delivering our products it was a great way to give back and introduce new fans to the elite women’s game.”
Marketing Manager Belinda McNulty and the Roosters team have worked in the off season to ensure the partnership extends beyond the logo on playing kit with a launch race day, custom products for the players lounge and bespoke assets across LED and digital to engage fans and celebrate the achievements of the defending premiers.
The post Unibet Expands Partnership with Sydney Roosters to Support NRLW Team appeared first on European Gaming Industry News.
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