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Australia

VGCCC: Tabcorp Forced to Make Most Betting Terminals Cashless

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Tabcorp has been ordered to make most of its Electronic Betting Terminals (EBTs) cashless, following multiple incidents of a minor using them to gamble.

The Victorian Gambling and Casino Control Commission (VGCCC) has issued a statewide direction that Tabcorp’s betting terminals cannot accept cash bets unless they are within five metres, and in the line of sight of the counter.

This will mean, from late-January 2024, around 70 percent of Tabcorp’s 1800 Electronic Betting Terminals across Victoria will change to only accept vouchers.

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To use these terminals, patrons must go to the counter to obtain a voucher, ensuring ID checking occurs where the person appears to be under 25.

Tabcorp has also been directed to rollout an independent “mystery shopper” programme to ensure venues are appropriately checking ID. Failure to comply with the new requirements will result in an escalating series of penalties for those venues, including having all EBTs in the venue switched to voucher mode for six months and Tabcorp terminating agreements with the venues.

Over the past eight months, the VGCCC has charged Tabcorp, along with nine venues, for offences related to allowing a minor within a gaming machine area, allowing a minor to gamble, and failing to reasonably supervise Electronic Betting Terminals. The first case was heard in court last month, with the Magistrate fining the Preston Hotel $25,300 for allowing the then 16-year-old to gamble using betting terminals in 2022.

VGCCC CEO Annette Kimmitt AM said the strengthened requirements were a response to continued breaches, despite warnings to the industry. “It is inexcusable to accept a bet from a minor and tougher actions are required to protect the community, especially children, from gambling harm,” she said.

“Venue staff are the first line of defence in protecting minors from gambling. We have taken decisive measures where they have failed to take their responsibilities seriously.”

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“These stronger identity checks not only represent an additional barrier to allowing children to gamble, but will also help to prevent money laundering,” she said.

“The VGCCC will actively monitor these safeguards to reduce harm, and venues should take note and act to uphold their duty to care for the community.”

The charges against Tabcorp and the remaining eight venues relate to allegedly allowing a minor to gamble in breach of the Gambling Regulation Act 2003, between 8 September 2022 and 20 October 2023.

Tabcorp faces a total of 72 charges of allowing a minor to gamble and failing to reasonably supervise its Electronic Betting Terminals.

If found guilty, the operators face a maximum collective fine of more than one million dollars, while Tabcorp could face a maximum fine of $969,236.40.

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Australia

Kayo in Breach of Gambling Advertising Laws

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The Australian Communications and Media Authority (ACMA) has found that sports streaming service Kayo, provided by Hubbl Pty Limited (Hubbl), breached gambling advertising rules by presenting gambling advertisements during live sports events outside allowed times.

The ACMA investigated Hubbl following complaints from viewers relating to live streams of a number of sporting events on Kayo. Gambling advertisements must not be shown by online content providers during live sport events between 5 am and 8.30 pm, including in the five minutes before and after the event.

The ACMA’s investigations identified 16 different gambling advertisements were provided outside the allowed times across a total of 267 live sport events. Hubbl said that this was caused by a system error that affected viewers using iOS applications in a six week period over February and March 2023.

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ACMA Authority member Carolyn Lidgerwood said the scale of the error as well as Hubbl’s failure to identify a system bug affecting the playout of gambling ads across a large number of live sport events was very concerning.

“Online streaming services as well as broadcasters all have a responsibility to put robust systems in place so that they adhere to these long-standing gambling advertising rules,” Ms Lidgerwood said.

“The rules are there to reduce viewer exposure to gambling ads, particularly for impressionable young audiences and those vulnerable to gambling harms. In this case Hubbl has let those viewers down.”

The ACMA has issued Hubbl with a remedial direction requiring it to arrange an external audit of its technical systems and processes, including the measures that it has implemented subsequent to the breaches.

If Hubbl fails to comply with the terms of the remedial direction it may be ordered by the Federal Court to pay penalties of up to $626,000 per day.

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The post Kayo in Breach of Gambling Advertising Laws appeared first on European Gaming Industry News.

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Australia

ACMA Blocks More Illegal Offshore Gambling Websites

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The Australian Communications and Media Authority (ACMA) has requested that Australian internet service providers (ISPs) to block more illegal offshore gambling websites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.

The latest sites blocked include A Big Candy, Jackpoty and John Vegas Casino.

Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 995 illegal gambling and affiliate websites have been blocked.

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Over 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal offshore gambling rules in 2017.

The post ACMA Blocks More Illegal Offshore Gambling Websites appeared first on European Gaming Industry News.

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Australia

Tabcorp Appoints Gillon McLachlan as MD & CEO

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Australian gambling services firm Tabcorp Holdings has appointed former Australian Football League (AFL) boss Gillon McLachlan as its chief executive and managing director.

The appointment comes months after former chief Adam Rytenskild resigned over allegedly using “offensive” and “inappropriate” language at the workplace and as the firm navigates a strategic transformation amid heightened competition pressures.

McLachlan was the AFL chief executive for a decade during which he contributed to significant revenue growth and oversaw its expansion.

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He will join Tabcorp on Aug. 5 and assume the roles of CEO and MD upon receiving regulatory approvals, the company said. He will receive an annual fixed remuneration of AU$ 1.5 million.

“In the two years since demerger, we have significantly improved our customer offering and delivered key structural reforms in Queensland and Victoria,” Tabcorp Executive Chairman Bruce Akhurst said.

“Gill brings an added dimension of having been responsible for some of the most significant media rights deals in Australian sports history and we’re excited about the potential growth opportunities for our wagering and media business under his leadership,” Bruce Akhurst added.

The post Tabcorp Appoints Gillon McLachlan as MD & CEO appeared first on European Gaming Industry News.

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