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Latest News
Playing it safe: Financial transparency, privacy and data protection in online gambling
Online casino customers want to know they are playing at a casino that protects their privacy, data and financial information. Providing this creates several challenges, but licensed UK online operators still champion security protocols and compliance.
Player trust – essential for successful gambling businesses
Financial transparency, privacy, and data protection are crucial to player security and determine whether consumers trust a gambling site. Customer trust is the litmus test of a successful gambling brand. Untrustworthy sites don’t survive long, scoring low with players and review sites.
When considering where to play the best slots in the UK, it’s not enough for players to only look at games choice; customers also need to consider a casino’s reputation, ensuring it has up-to-date licensing, sufficient privacy terms, and state-of-the-art security features.
Reading online reviews can help with research and is one of the easiest ways to narrow down the options. Review sites test online casinos for security, ensuring licensing and site encryption. If a gambling site consistently has terrible reviews, it’ll put prospective players off and limit its success.
Security challenges for operators
Online gambling sites in the UK are held to licensing standards and UK laws, which cover data privacy protocol (following GDPR), fraud prevention, Know Your Customer Checks, Source of Fund inquiries, Anti-Money Laundering prevention, levels of site and server security (SSL and physical considerations), secure payment gateways and methods, and more. These measures, along with game testing and certification, are created to ensure that gambling remains crime-free and that consumers are assured of the industry’s legitimacy.
Despite the measures, the gambling industry is constantly under attack from criminal forces. In the last several years, major scale hacks have exposed the vulnerability of the global online gambling industry from a security point of view.
These include the Betway breach in 2011 (cyber criminals accessed the consumer database), William Hill hack in 2016 (a DDoS attack that took down the site, costing millions in lost bets), the DraftKings fiasco in 2022 (that led to $600,000 being withdrawn from player accounts by a teen) and BetMGM also in 2022 (user data was breached from May-Nov, 22).
These wide-scale attacks on market-leading gambling operators remind us of the pace of tech growth and that cyber criminals pose an ongoing threat to the online gambling industry. This is why operators must invest in robust protections, software and AI and conduct regular security audits with bodies like eCOGRA to expose vulnerabilities.
Data protection and Anti-Money Laundering laws
While some areas of regulation are the remit of the UK Gambling Commission, others, like data protection and AML compliance, are governed by separate laws. Data protection laws for personal and financial details are provided by the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018). These two regulations govern how businesses and gambling operators can use, and process data, with GDPR considered the latest update.
“Fairness, transparency, accuracy, security, data minimisation and respect for the rights of the individual whose data a business wants to process – these are all things that businesses should already be doing with data. GDPR seeks to build on those principles.”
Data protection laws and rules are complex and include details on encryption, SSL coverage, employee training in best practices, audits and testing, and data retention. UK casinos are experienced in data handling and storage protocol; they also employ the latest security software to ensure player accounts and data are kept secure.
We’ll go more into AML below, but just to add, on financial transparency, UK gambling sites must be completely transparent and even separate player funds to ensure they are protected in cases of solvency issues. All financial records are reported to the Gambling Commission for tax purposes.
Account security
Both consumers and casinos have a role to play in account security. In line with gambling and AML laws, online casinos in the UK must complete Know Your Customer Checks on new accounts. This includes age and ID verification. It helps satisfy source of funds regulations and financial transparency; on the individual level, cases of financial fraud by players have taken place in the past. The Gambling Commission’s primary aim is ensuring gambling remains crime-free, which chiefly means avoiding money laundering efforts.
In avoiding outside hacking efforts and to better reassure players, operators can also increase account security by using 2-factor sign-in accounts, fingerprint logins on apps and for payments, plus security questions.
Security audits and testing
Online casinos and gambling sites can pay third-party auditing companies, like eCOGRA and iTech Labs, to test their platforms. These attack the platform to expose any areas of weakness from an outside perspective. Conducting third-party security audits is considered the best practice for online gambling operators in the UK, at least every two years.
Future of fraud detection and gambling harm indicators
Gambling operators are increasingly using AI to flag cases of suspicious account activity. It’s decreasing the space for error, especially when coupled with the UK’s new rules regarding loss limits and financial checks (these are loss, so will include targeted interventions with players who are not experiencing harm or fraud – early intervention raises awareness of harmful partners of betting).
As AI can process large data sets and uses machine learning, it is getting ever better at flagging cases of fraud and gambling harm at the individual account level. It is also instrumental in detecting bonus abuse, brute force hacking attempts and unusual payments.
However, as the amount of data casinos process regarding players increases, so do the concerns relating to ethical uses of data, including how operators use this for targeted marketing and promotions, which, as the past has shown, has an impact on the behaviour of vulnerable players – we are of course thinking about how some UK operators used VIP schemes and promos to encourage large and unchecked spending on some accounts, which led to new Gambling Commission guidance.
At the end of the day, where there are cases of it going wrong, for the most part, operators play it safe and do their utmost to ensure consumers can trust the UK gambling industry. This means providing the highest standard of online security, financial transparency, privacy and data protection and encouraging responsible, sustainable play.
Latest News
Week 8/2025 slot games releases
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Here are this weeks latest slots releases compiled by European Gaming
Tom Horn Gaming is thrilled to announce the launch of its latest Hold & Win slot game, Majestic Coins. This high-volatility 3×3 slot takes players on a winning quest, where shimmering coins, respins, and grand jackpots lead to massive wins. Set against a sleek black 3×3 reel grid with 5 win lines, Majestic Coins offers classic slot excitement with a modern twist.
Candy Links Bonanza 2 is the newest slot game from Stakelogic, inviting you to wander through magical realms filled with delightfully sweet treats. Amidst this charming backdrop, two 5×5 grids are placed side by side. The grid on the right is where all the gameplay unfolds, while the other grid collects coins. Forming lines of coins wins their values and activates the powerful Wheels of Fortune!
Step into a world where opulence meets nature in Zillion’s latest release, Royal Crown Fruits – a dazzling slot experience filled with vibrant fruit symbols, golden crowns, and thrilling rewards. With 20 winning lines, the game blends classic charm with modern excitement, offering players a chance to strike royal-sized wins.
Big Time Gaming is back with its most exhilarating instalment yet. Max Megaways III invites players to gear up and embark on a high-stakes Arctic mission that’s shaken, stirred, and loaded with epic rewards. In this 6-reel Megaways™ slot, players get up to 117,649 ways to win, and that’s just the start of the action. Armed with MegaDozer™ mechanics, Free Spins, and a treasure trove of bonuses, Max Megaways III is set to deliver edge-of-your-seat excitement like never before.
Play’n GO delves into the mysteries of ancient Egypt with the release of Myth of Dead, a visually stunning slot that combines engaging gameplay with the allure of legendary treasures. This 5-reel, 3-row game with 10 paylines offers a captivating journey into a world ruled by powerful deities and golden riches.
Belatra Games, the specialist online slots developer, has released Blast the Bass, a brand new title that immerses players into an adventure on the open seas. Set out in the deep ocean, Blast the Bass brings together engaging mechanics, big bonus features and fun graphics that entertain players on every spin. A salty old skipper acts as the Wild symbol and will substitute for all regular symbols to combine for winning lines.
Push Gaming has launched Mad Blast, a volatile, multiplier-focused, pay-anywhere game that builds crazy robots along with wild winnings. Set in the workshop of the Mad Tinkerer, quirky, colourful bomb symbols populate the reels, with eight or more required to award a win. Winning symbols are removed from play, and the cascade of replacement icons allows subsequent wins to be formed.
Relax Gaming has revealed Glyph of Gods, an Egyptian-themed slot where hieroglyphs hold the key to wins. Bringing a fresh take on the much-loved Egyptian theme, this game features Glyph Positions which allow for Wild, Bonus, and Glyph symbols to land in dedicated spots, opening up multiple opportunities for big winning moments.
Blueprint Gaming returns in style with Big Catch Even Bigger Bass, offering a plethora of modifiers to maximise players’ winning potential. After years of success with its iconic Fishin’ Frenzy™ series, Blueprint has moved from the ocean to a picturesque lake where a bait box of aquatic symbols take their place on the 6×4, 4,096 win matrix, nestled in a mountainous landscape.
Amusnet announces the exclusive launch of 20 Wild Goals at Betano in Romania from February 20th to March 24th, 2025. 20 Wild Goals is a 5-reel video slot set in a stadium environment, offering 20 paylines. The Wild symbol, represented by a ball, expands to cover the entire reel, boosting the potential for higher wins. The tumbling reel feature adds a layer of excitement by removing winning combinations and increasing multipliers with each subsequent spin.
The post Week 8/2025 slot games releases appeared first on European Gaming Industry News.
Industry News
IGT Achieves Improved ESG Score from FTSE Russell
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International Game Technology PLC announced that it has achieved an environmental, social and governance (ESG) Score of 4.3 out of 5.0 from FTSE Russell, positioning IGT in the 97th percentile within the Travel and Leisure sector of FTSE Russell’s ESG Scores. This was an improvement from IGT’s previous ESG Score of 4.2 out of 5.0 in 2023, demonstrating its ongoing commitment to enhancing ESG performance.
“As a company committed to continually elevating our sustainability practices and leadership, IGT is proud to once again achieve an improved ESG score from FTSE Russell. Through our global Sustainable Play program, we execute sustainable practices and policies throughout our company and this improved score validates our ongoing efforts,” Wendy Montgomery, SVP of Marketing, Communications and Sustainability at IGT, said.
FTSE Russell’s ESG Scores and data model allows investors to understand a company’s exposure to, and management of, ESG issues in multiple dimensions. The ESG Scores are comprises an overall rating that breaks down into underlying pillar and theme exposures. Scores built on over 300 individual indicator assessments are applied to each company’s unique circumstances. The ESG Scores align with the UN Sustainable Development Goals (SDGs), all of which are reflected in FTSE Russell’s ESG framework.
The post IGT Achieves Improved ESG Score from FTSE Russell appeared first on European Gaming Industry News.
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Playtech’s Bingo Technology Powers Buzz Bingo’s Launch of Innovative Omni-channel Experience
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Playtech announced the launch of Buzz Bingo’s groundbreaking omni-channel bingo game, Big Money Live.
Big Money Live sets a new standard in the bingo proposition by seamlessly combining online and land-based players across all Buzz Bingo clubs into a shared and exciting experience, powered by a low latency video stream with an engaging live presenter.
Officially launched at the end of 2024, Big Money Live debuted with a record-breaking £100,000 prize pool, the largest omni-channel bingo prize in the UK. Players nationwide participated in the exciting new chapter of bingo history, enjoying the game from both the vibrant atmosphere of bingo halls and the comfort of their own homes, showcasing the flexibility of this bingo offering.
Big Money Live is broadcasted from Buzz Bingo’s state-of-the-art studio in Derby and streamed live twice daily, seven days a week. Playtech, in collaboration with its ECM Systems platform, has worked closely with Buzz Bingo to develop a cutting-edge offering that caters to both digital and retail bingo enthusiasts. The seamless delivery of bingo games alongside live video enables entertaining and engaging features to be created around the core games, creating opportunities to attract new and younger audiences to play bingo together online and in-venue.
Marat Koss, VP of Interactive Gaming at Playtech, said: “We are incredibly proud to partner with Buzz Bingo on this project. Big Money Live represents a significant milestone in our ongoing commitment to innovation and excellence in the gaming industry. This collaboration showcases our ability to deliver top-tier technology solutions, such as the ECM handheld machines, that enhance player experiences across multiple channels, including online and retail. We’ve already received great feedback from the industry over this offering and functionality.”
Dave Evans, Chief Product Officer at Buzz Bingo, said: “The launch of Big Money Live marks an exciting new phase for bingo in the UK. Our partnership with Playtech has been instrumental in bringing this vision to life, and we are confident that this game will attract more players and offer bigger prizes than ever before.”
Richard Kearns, Head of Bingo at Buzz Bingo, said: “This new concept is a testament to the hard work and collaboration between our teams and Playtech. We are dedicated to providing innovative and engaging bingo experiences, and Big Money Live is a perfect example of this commitment.”
The post Playtech’s Bingo Technology Powers Buzz Bingo’s Launch of Innovative Omni-channel Experience appeared first on European Gaming Industry News.
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