

Australia
Responsible Wagering Australia Supports NSW GambleAware Week 2023
Responsible Wagering Australia (RWA) has partnered with NSW GambleAware Week 2023, as part of its commitment to responsible gambling practices.
The theme for this year’s GambleAware week is “What’s gambling costing you?” – a question aimed at raising awareness about available support services.
Kai Cantwell, CEO of Responsible Wagering Australia, emphasised the significance of this event, calling it an important time to reflect on personal gambling habits, reach out to friends and family and spread awareness about the assistance services available.
Kai Cantwell said: “This year, many RWA members will be advertising GambleAware Week within their apps and on their websites.
“Customers who go to place a bet will see GambleAware Week being promoted, and links to GambleAware support services, along with the usual safer gambling messaging and prompts to set a deposit limit.
“RWA members are proud to set the industry standard for keeping customers safe, going well beyond the requirements set by governments.
“The biggest risk to safe gambling in Australia is offshore operators enticing Australians to gamble through illegal promotions.
“While RWA members and other licensed wagering service providers are working hard to ensure Australia has the safest gambling market in the world, these operators don’t adhere to any Australian laws, evading taxes, and failing to protect customers.”
The growing offshore market currently makes up 15% of the entire Australian market, is valued at over $1.63 billion annually and could cost the Australian economy up to $3 billion from 2022 to 2027.
While illegally provided, these sites are accessible to Australians and promoted with strong incentives, providing no deterrent for consumers.
“Illegal operators have stopped people withdrawing their winnings and have targeted advertising to underage Australians on social media platforms,” Mr Cantwell said.
“They also represent one of the biggest threats to Australian sport and racing by way of match fixing and race-rigging, with Australian authorities unable to monitor and combat illegal actors.
“RWA supports all government efforts to combat illegal offshore providers and reminds customers to visit ACMA.gov.au if they aren’t sure if a site is legal.
“Evidence from Denmark, Sweden, and Norway shows that excessive regulation of advertising and products that onshore providers are allowed to offer will drive Australians towards illegal alternatives as Australians don’t know what sites are legal and safe to use.
“RWA members will continue to work with governments and industry to develop balanced policies that keep customers safe and ensure that taxes and fees that onshore operators are required to pay continue to flow back into the Australian economy.”
Australia
VGCCC Fines Werribee RSL for Self-exclusion Failures

The Victorian Gambling and Casino Control Commission (VGCCC) has fined the Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from gambling.
VGCCC CEO Suzy Neilan said: “This is the first time the VGCCC has taken disciplinary action against a club or hotel for self-exclusion breaches.
“Self-exclusion programs empower people to manage their gambling by registering to be temporarily or permanently blocked from entering gambling areas of clubs, pubs and casinos.
“By failing to respect a person’s decision to self-exclude, a venue may put customers who have decided to take a break from gambling, or quit altogether, at risk of experiencing gambling harm.”
In January 2024, the VGCCC received an anonymous tip-off that a self-excluded person entered the Werribee RSL gaming room and used the poker machines. The venue self-reported a second breach in May 2024, after realising a different customer had gambled at the venue on at least 4 occasions between February and May 2024.
Ms Neilan said: “Taking disciplinary action is the last resort. We would prefer venues take their harm minimisation responsibilities seriously by complying with their legal obligations, including through the effective implementation of tools like self-exclusion.
“Venues and their staff are the last line of defence for self-excluded customers, who should be able to trust that their decision to self-exclude will be respected. They must have the appropriate controls in place to prevent self-excluded people from entering gaming rooms.”
The VGCCC acknowledged that Werribee RSL cooperated with the investigations and has since taken steps to strengthen its procedures. These include improved and regular staff training, daily audits of the self-exclusion register and greater use of technology to identify self-excluded customers who attempt to enter the gaming room.
This remedial action was taken into consideration in determining the amount of the fine.
The post VGCCC Fines Werribee RSL for Self-exclusion Failures appeared first on European Gaming Industry News.
Australia
ACMA: ReadyBet Breaches Gambling Self-exclusion Rules

The Australian Communications and Media Authority (ACMA) has issued ReadyBet with a remedial direction after the company marketed to customers who had registered with BetStop – the National Self-Exclusion Register (NSER).
An ACMA investigation found ReadyBet sent 273 texts and push notifications from its mobile app to self-excluded individuals.
Separately, the company also failed to promote the NSER in 2342 push notifications despite it being mandatory to promote BetStop in any marketing electronic messages.
The ACMA issued the remedial direction so that ReadyBet takes action to prevent it breaching the rules in the future.
Under the remedial direction, ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers.
ReadyBet must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals.
The ACMA may seek civil penalties if ReadyBet does not comply with the remedial direction.
The post ACMA: ReadyBet Breaches Gambling Self-exclusion Rules appeared first on European Gaming Industry News.
Australia
Unibet Expands Partnership with Sydney Roosters to Support NRLW Team

Unibet Australia has expanded its partnership with the Sydney Roosters, now including sponsorship of the club’s NRLW team.
This milestone marks a significant step in Unibet’s commitment to gender parity in sport and the continued evolution of rugby league.
Building on a successful and long-standing relationship with the Roosters’ men’s team, this new chapter reflects Unibet’s dedication to supporting the growth of women’s sport and aligning with the values of equality, opportunity and community.
“We’re thrilled to extend our partnership with the Sydney Roosters to include the NRLW side. This isn’t just about sponsorship—it’s about recognising the incredible talent, passion, and professionalism of the women’s game and ensuring it receives the same backing and visibility as the men’s,” said General Manager Nathan Reeves
The NRLW has seen exponential growth in recent years, with increasing fan engagement, media coverage and grassroots participation. Unibet’s expanded support aims to help accelerate this momentum and provide the Roosters’ female athletes with the same elite-level resources and recognition.
Chief Operating Officer of the Sydney Roosters, Jarrod Johnstone, said: “Unibet has been a valued partner of our club for years, and their decision to support our NRLW team speaks volumes about their belief in the future of women’s rugby league. This partnership is a powerful statement about parity and progress.”
The Partnership was celebrated at the first game of the season where the Roosters defeated the Warriors 30-6. Unibet staff, friends and family attended the match welcoming the team on the field with a guard of honour.
Nicholas Porta, Unibet’s Head of Marketing, said: “Our staff work so hard in delivering our products it was a great way to give back and introduce new fans to the elite women’s game.”
Marketing Manager Belinda McNulty and the Roosters team have worked in the off season to ensure the partnership extends beyond the logo on playing kit with a launch race day, custom products for the players lounge and bespoke assets across LED and digital to engage fans and celebrate the achievements of the defending premiers.
The post Unibet Expands Partnership with Sydney Roosters to Support NRLW Team appeared first on European Gaming Industry News.
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