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Australia

Responsible Wagering Australia Supports NSW GambleAware Week 2023

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Responsible Wagering Australia (RWA) has partnered with NSW GambleAware Week 2023, as part of its commitment to responsible gambling practices.

The theme for this year’s GambleAware week is “What’s gambling costing you?” – a question aimed at raising awareness about available support services.

Kai Cantwell, CEO of Responsible Wagering Australia, emphasised the significance of this event, calling it an important time to reflect on personal gambling habits, reach out to friends and family and spread awareness about the assistance services available.

Kai Cantwell said: “This year, many RWA members will be advertising GambleAware Week within their apps and on their websites.

“Customers who go to place a bet will see GambleAware Week being promoted, and links to GambleAware support services, along with the usual safer gambling messaging and prompts to set a deposit limit.

“RWA members are proud to set the industry standard for keeping customers safe, going well beyond the requirements set by governments.

“The biggest risk to safe gambling in Australia is offshore operators enticing Australians to gamble through illegal promotions.

“While RWA members and other licensed wagering service providers are working hard to ensure Australia has the safest gambling market in the world, these operators don’t adhere to any Australian laws, evading taxes, and failing to protect customers.”

The growing offshore market currently makes up 15% of the entire Australian market, is valued at over $1.63 billion annually and could cost the Australian economy up to $3 billion from 2022 to 2027.

While illegally provided, these sites are accessible to Australians and promoted with strong incentives, providing no deterrent for consumers.

“Illegal operators have stopped people withdrawing their winnings and have targeted advertising to underage Australians on social media platforms,” Mr Cantwell said.

“They also represent one of the biggest threats to Australian sport and racing by way of match fixing and race-rigging, with Australian authorities unable to monitor and combat illegal actors.

“RWA supports all government efforts to combat illegal offshore providers and reminds customers to visit ACMA.gov.au if they aren’t sure if a site is legal.

“Evidence from Denmark, Sweden, and Norway shows that excessive regulation of advertising and products that onshore providers are allowed to offer will drive Australians towards illegal alternatives as Australians don’t know what sites are legal and safe to use.

“RWA members will continue to work with governments and industry to develop balanced policies that keep customers safe and ensure that taxes and fees that onshore operators are required to pay continue to flow back into the Australian economy.”

Australia

Gaming Compliance Checks Underway Across Regional NSW

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Liquor & Gaming NSW (L&GNSW) is conducting a compliance operation across regional NSW throughout March to ensure venues adhere to gaming regulations that promote responsible gambling and reduce harm.

Inspectors will visit clubs and hotels to ensure venues understand and comply with external gambling signage rules and recent changes to requirements for the location of ATMs and cash dispensing facilities.

They will also check that venues have appointed Responsible Gambling Officers, maintained Gambling Incident Registers and adhered to Gaming Plans of Management.

L&GNSW Acting Executive Director of Regulatory Operations Bernadette Beard said the operation is part of an ongoing effort to work with venues to ensure responsible gambling laws are upheld.

“Our compliance operation is well underway, with inspectors visiting venues across regional NSW to ensure they are aware of their obligations,” Ms Beard said.

“A key focus will be on the gaming reforms that took effect on January 1, 2025, which mandate that ATMs and other cash dispensing facilities must be positioned at least five metres from gaming room entrances or exits and kept out of sight from gaming areas and machines,” Jakob Rothwangl said.

Ms Beard said recent inspections in Sydney and other metropolitan areas have identified multiple venues not following the rules, leading to penalties where necessary.

“Since the new cash dispensing rules were introduced, L&GNSW has visited more than 900 clubs and hotels, issuing 53 cautions and three penalty infringement notices to 44 non-compliant venues, with several others under investigation,” Ms Beard said.

“We’re here to assist venues in meeting their responsibilities, but compliance is essential, and enforcement action will be taken where required.”

The post Gaming Compliance Checks Underway Across Regional NSW appeared first on European Gaming Industry News.

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Australia

Crown Resorts Announces Ed Domingo as New CEO of Crown Melbourne

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Crown Resorts has announced the appointment of Mr. Ed Domingo as the new CEO of Crown Melbourne, succeeding Mr. Mike Volkert, subject to regulatory approvals.

Mr. Volkert is stepping down from his role as CEO of Crown Melbourne to pursue an opportunity outside of Crown. He served as the CEO for the past two and a half years.

Mr. Domingo brings over 20 years of experience in the hospitality and casino industry. Most recently, he served as the President & COO of Empire City Casino in New York with MGM Resorts International, where he oversaw all day-to-day operations of the resort.

Previously, Mr. Domingo was the Senior Vice President & CFO of Bellagio Resort and Casino in Las Vegas, the premier luxury resort for MGM Resorts International. His extensive leadership experience also includes roles with Caesars Entertainment and Rush Street Gaming, providing him with deep industry knowledge across several gaming jurisdictions.

Mr. Domingo will begin with Crown Melbourne in late April, with Mr. Volkert continuing to serve as CEO until that time, ensuring a smooth transition.

Crown Resorts CEO, David Tsai, said: “Ed has a proven track record in leading integrated resorts, and we are thrilled to welcome him to Crown Melbourne. With his extensive industry experience across various gaming jurisdictions, Ed is well-positioned to lead Crown Melbourne’s next phase of growth and success.

“I would also like to extend my gratitude to Mike for his invaluable contribution over the past two and a half years, including his leadership in our transformation journey.”

Mr. Domingo said: “I am incredibly excited to join Crown Melbourne, which has held an iconic role in Melbourne’s entertainment and tourism landscape for 30 years. I look forward to joining the thousands of amazing team members there and leading Crown Melbourne’s next phase of transformation and growth, bringing innovative venues to life and creating dynamic experiences for our guests, all while operating at industry-leading standards.”

Crown Melbourne Chairman, Ian Silk, said: “I would like to thank Mike for his leadership and dedication to Crown Melbourne over the last two and a half years. Ed is a highly accomplished and experienced executive with proven success at similar organisations, and I look forward to seeing the positive impact of his leadership.”

The post Crown Resorts Announces Ed Domingo as New CEO of Crown Melbourne appeared first on European Gaming Industry News.

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Australia

ACMA Blocks More Illegal Online Gambling Websites

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The Australian Communications and Media Authority (ACMA) has requested the Australian internet service providers (ISPs) to block more illegal online gambling sites, after investigations found these services to be operating in breach of the Interactive Gambling Act 2001.

The latest sites blocked include Crown slots and Billy billion.

Website blocking is one of a range of enforcement options to protect Australians against illegal online gambling. Since the ACMA made its first blocking request in November 2019, 1178 illegal gambling and affiliate websites have been blocked.

Around 220 illegal services have also pulled out of the Australian market since the ACMA started enforcing new illegal online gambling rules in 2017.

The post ACMA Blocks More Illegal Online Gambling Websites appeared first on European Gaming Industry News.

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