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European Gaming Congress 2024
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GLI

Lotto.com Introduces Innovative Digital Scratch Tickets

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Lotto.com, a leading digital lottery platform, announced their digital scratch tickets offering – an innovative solution that transforms how traditional physical scratch tickets are played. This groundbreaking and first-to-market offering marks a significant milestone in the industry, solidifying Lotto.com’s position as an innovator and pioneer in the digital lottery space.

Traditionally, scratch tickets have been a beloved part of the lottery experience, offering an element of surprise and instant gratification. Lotto.com’s digital scratch tickets are currently available in Texas and Colorado, beginning in December 2022 and March 2023 respectively, with plans to expand to additional states. This new offering allows customers to order and play official state lottery scratch tickets “winever”, on their computer, laptop, or preferred mobile device. By providing the convenience of ordering scratch tickets digitally, Lotto.com aims to attract new players and generate incremental funds for the good causes supported by lotteries, thus expanding the positive impact on state-sponsored initiatives.

Integrating cutting-edge technology and a seamless user interface design gives customers the opportunity to experience the thrill of playing a physical scratch ticket in a digital setting. When a customer orders a scratch ticket via the Lotto.com online platform, they can use their mouse or touchscreen, depending on their device, to “scratch” the screen and reveal their scanned ticket and potential prize. Winnings up to the state’s retail claim threshold are immediately deposited into the customers’ account, and the prizes can be redeemed for cash or used to order additional lottery tickets on the platform. In cases of larger wins, Lotto.com facilitates the customer’s efforts to make the claim directly from the official state lottery.

To ensure a secure and trustworthy environment for customers to enjoy their lottery experiences, Lotto.com collaborated with Bulletproof Solutions Inc., a Gaming Labs International (GLI) company to complete a comprehensive, rigorous test of the functionality, features, and core compliance requirements of the platform. As a result, Lotto.com’s digital scratch ticket offering passed the test flawlessly, validating the assurance to customers that their online experience is safe and secure.

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“We’re constantly innovating to deliver the best customer experience possible, and with scratch tickets making up approximately two-thirds of the $100+ billion U.S. lottery market, we are thrilled to announce this incredible offering and new dimension to our online lottery platform. We’re particularly proud to have been certified by industry-leader Bulletproof Solutions Inc. as this seal of approval further validates Lotto.com’s high standards of security and integrity,” Thomas Metzger, CEO of Lotto.com, said.

Compliance Updates

First and Only GLI-GSF-1 v1.0 Gaming Information Security (GIS) Common Controls Audit Re-Released for Public Comment

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Gaming Laboratories International (GLI®) has achieved another milestone, releasing the first and only gaming information security standard, “GLI Gaming Security Framework Module 1 (GLI-GSF-1): Gaming Information Security (GIS) Common Controls Audit.” Now the company has re-released the draft of the module for initial industry-wide comment.

“GLI developed the GSF to address the industry’s strong demand for a comprehensive framework for gaming security,” said Joseph Bunevith, GLI’s Vice President of Government and Regulatory Affairs. “To create the GLI-GSF, we drew on 35 years of knowledge and insights into the gaming industry and conducted a thorough review of global best practices for information security. We worked closely with Bulletproof Solutions and gathered feedback from industry stakeholders to establish this framework for gaming security.”

The draft of the GLI-GSF-1 is provided to industry stakeholders for review and comment. Stakeholders include wagering, gaming and lottery regulators, suppliers, test laboratories, security firms, operators, and industry trade associations. The previous comment period was to familiarize stakeholders with the CIS Controls, while this second comment period will introduce additional common controls specific to the gaming industry, along with Gaming Implementation Group indications.

The comment period is underway and concludes on August 31, 2024. Written comments are encouraged and should be recorded in the comment template linked below and submitted to the “GLI Compliance” mailbox at [email protected].
GLI-GSF-1 v1.0 Public Comment Draft
GLI-GSF-1 v1.0 Comment Template

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GLI will process the comments received from industry stakeholders and collaborate as needed to address their interpretation, evaluation, and resolution in the context of the revision to this module.

This module of GLI-GSF sets forth the common controls necessary for auditing a gaming organization. These common controls apply to all forms of gaming, effectively replacing the technical security controls previously established in GLI-27 for land-based gaming operations and, in the near future, will replace the technical security controls previously established in Appendix B of GLI-19 and GLI-33 for interactive gaming and event wagering as other modules are released.

This module of the GLI-GSF integrates the CIS Controls, developed by the Center for Internet Security (CIS), as foundational components to ensure robust security measures across all aspects of gaming operations. The CIS Controls represent a globally recognized set of cybersecurity best practices designed to help organizations bolster their security posture and defend against a wide range of cyber threats. These controls serve as foundational pillars for building a resilient and secure gaming environment, safeguarding against evolving cyber threats, and ensuring the integrity of gaming organizations. The CIS Controls are available for free download at www.cisecurity.org.

Each module in the GLI-GSF is a culmination of industry best practices and is continually updated based on industry feedback. The GLI-GSF was created using a collaborative approach that involved thousands of gaming industry stakeholders. This framework was intended to assist regulators by creating baseline security guidelines that they can adopt and/or utilize as they see fit. In addition to assisting regulators, this framework is of tremendous value to gaming organizations seeking comprehensive guidance and recommendations for enhancing security across all aspects of gaming operations, saving both time and expense.

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Gaming Laboratories International

Leading Lottery Expert Kurt D. Freedlund Joins Gaming Laboratories International (GLI®) as Senior Lottery Solutions Account Executive

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Globally known lottery expert Kurt D. Freedlund has joined the lottery team at Gaming Laboratories International (GLI®) as Senior Lottery Solutions Account Executive.

Freedlund will work with GLI lottery customers providing world-class insights and strategy solutions regarding lottery products and operational modernization consulting support, governance, strategic planning and execution, procurement optimization, and business analysis.

“We are thrilled and excited to welcome Kurt to GLI. His experience and expertise in the lottery industry will be invaluable in continuing GLI’s world-class service and ongoing work to help our lottery clients succeed,” said GLI Vice President of Global Lottery Solutions Angela Wong.

Freedlund has a long history in the lottery industry. Most recently, he was the founder and CEO of KDF Consulting & Solutions, which aided various stakeholders in the lottery industry in addressing current issues impacting its future. He has also served as President of LottoInteractive Inc., where he actively represented the lottery industry in Washington D.C. to lobby for the rejection of the Restore the Wire Act legislation.

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Previously, he acted as the COO & General Counsel for the Georgia Lottery Corporation, overseeing all operations and legal matters. He also represented the Mega Millions Consortium in working with the MUSL attorney to create and implement the PowerBall-Mega Millions cross-selling initiative; the creation and implementation of the Georgia Lottery’s iLottery program, and the lottery’s regulatory oversight of the Coin Operated Amusement Machines.

He was Executive Deputy Director & General Counsel for the Illinois Lottery, where he acted as lead counsel for the creation of the Big Game (now known as Mega Millions).

His insights into the lottery industry have been featured in numerous gaming trade publications, and he has been a featured speaker at gaming and lottery tradeshows around the world. He earned his Juris Doctor degree from the Northwestern University School of Law, and he holds a B.S. in Political Science and History from Northwestern University.

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Andrea Bossard

GLI® Promotes Andrea Bossard to Senior Director, Engineering

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Gaming Laboratories International (GLI®) has promoted Andrea Bossard to Senior Director of Engineering. In her new role, she will focus on maximizing the customer experience and optimizing GLI’s delivery for many land-based suppliers, regulators, and operators globally.

She began her career at GLI in 2006 with a background in QA testing coupled with an education in mathematics and computer science. Throughout her 18+ year GLI career, she has held many lead and management roles, producing results and providing her with the experience to elevate to this position.

“Leaders like Andrea inspire us all to simultaneously drive a world-class experience for both GLI’s customers and employees. She promotes deep, meaningful connections in order to accomplish this, setting a standard for us all to follow,” said GLI Chief Delivery Officer Mackenzie Haugh.

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