Interviews
Exclusive GAMING1 interview on Belgium, France and the Netherlands: “We must always remember this is an entertainment industry.”
In anticipation of the Belgian Royal Decree coming into effect on 1 July, we sat down with Emmanuel Mewissen, CEO at GAMING1, to talk about the operator’s commitment to responsible gaming, how it will be retaining customers in a ‘limitless’ digital landscape – as well as the company’s exciting future plans.
As one of Belgium, the Netherlands and France’s most exciting operators, can you tell us a bit about your business there and how are your brands Circus and 777 performing?
Thank you! Belgium, the Netherlands, France and Switzerland are our core markets – all of which offer some of Europe’s best opportunities. We want to focus on the areas in which we are currently present and see what we need to do to improve in these areas. Our mission is always to offer the best possible experience and for our customers to have fun and enjoy themselves in a responsible and controlled way.
Starting with land-based, our network across all three markets is very consistent. We own 12 casinos in Belgium, France and Switzerland. In Belgium, we have recently inaugurated our first resort, the Circus Casino Resort in Namur. This innovative formula combines casino activities with a wellness centre, restaurant, hotel and areas for receptions and conferences.
Of course, Circus and 777 are part of our multi-brand approach and they’re performing very well. In line with that, we are always looking to improve our service even more on the digital front, 777 is present in four countries (BE, CH, SP, NL) and Circus online in two countries (BE, NL). With Circus, we aim to offer a 360-degree customer experience with the combination of both our terrestrial and digital offerings.
As part of our approach to responsible gaming – which is a core brand ethos that we are truly committed to, we focus on the countries in which we are already present to solidify our value proposition. For a brand to perform well in a country, it’s like a mathematical equation. Setting up a local sales unit in the market where you are offering enables you to develop your local knowledge. This helps you to build a solid network and properly develop the business based on customer habits and needs.
With the advent of markedly strict advertising regulation coming into place in Belgium via the Royal Decree, how is GAMING1 preparing for such a major shift in market conditions?
Regulated Belgian operators like us agree with the desire to limit excessive advertising, but we must ensure that this decision does not drive players into the illegal industry – which is a real risk. We live in a limitless and ever-expanding digital world. As a result, independently to this Royal Decree, only legal operators will follow the law and, in doing so, they risk becoming weak and invisible, with the digital space offering plenty of opportunity for players to go offshore.
How can we protect consumers from illegal operators who do not respect these rules? It’s easy to observe illegal operators engaging in influence marketing on social media by promoting poker tournaments and celebrities with thousands of followers. This diverts the attention of players who go and play on unregulated sites. This is why visibility and competitiveness are important for a legal operator. The facts and figures will show in the future that these bans on marketing visibility will have the opposite effect, and that prevention will suffer as a result.
We, at GAMING1, didn’t wait for the Royal Decree to come into force to work actively on prevention and player protection. Prevention and protection are part of our corporate strategy. Years ago, we decided to develop a tool based on artificial intelligence that detects changes or risky behaviour at an early stage.
The detection tool is now operational and is based on indicators that were identified thanks to our collaboration with experts and university scientists specialising in addictive behaviour. In addition, we comply with legal measures such as the EPIS list, which is a legal protection list that bans certain types of customers (on the basis of certain functions, minors, debt mediation, etc.).
At a group level and for all our brands and partnered brands, we adopt a global approach to prevent addiction and make sure we only operate on regulated markets. In addition, we now comply with the Belgian Royal Decree, and we have adapted our websites, platforms, and marketing accordingly for our Belgian brands. This decree comes into force on 1st July 2023.
How do you believe this new set of regulations will affect the operating environment for local brands? Do you see it affecting the playing field significantly?
If you radically restrict advertising, including sponsorship, and lock the country into a narrow regulatory space, you will probably fail to see the desired result because you are out of touch with digital and international realities. Legal operators will become invisible with the next level of prohibition, and this will pave the way for the illegal market with all the risks associated with the absence of control. We can already see that 20% of Belgian players visit such sites.
This new law also tackles sponsorship. As far as this part is concerned, we have been sponsoring various associations, teams and sporting events for many years. This goes well beyond a commercial positioning and allows us, among other things, to convey messages about responsible play, as shown by our latest messages with the EGR-Award winning ‘Time To Play Responsibly’ campaign with former footballer Ronaldinho during the 2022 Qatar World Cup. The Royal Decree provides for a total ban on sports sponsorship from 2028 and we believe sports clubs, medias and events in Belgium will suffer as a result of this measure.
In short, I see the royal decree as a real obstacle for Belgium’s regulated private operators because, with these drastic constraints and restrictions, we will lack visibility and competitiveness compared to illegal operators who will continue to capture Belgian customers.
It’s also a bad political decision, because it completely misses the real challenge, which is customer protection. The debate is not about banning advertising as such, but about how to protect players and, above all, what to protect them against. The people who want to play will always find out a way to play.
This is why the worst dangers are illegal operators who have no regulation or form of prevention. This royal decree does not take account of the economic and digital reality of our modern consumption patterns, and this observation is independent of our industry since it is a general and societal fact.
Onto one very exciting area to keep an eye on – there’s talk of France regulating online casino for the first time. What’s your take on this possibility and will you have big plans for the market if this becomes a reality?
Developing our CIRCUS brand in France almost six years ago was obviously with some hope that one day, France would finally adapt its casino law to address the digital challenges. We have eight operations in France – seven casinos and one club in Paris. Our club in Paris performs well and is one of the poker market leaders in France. Having our origin outside France, we felt proud in 2019 to be granted a licence to operate in Paris. It demonstrates that we are very serious about accepting our responsibilities as a business.
Nevertheless, we’re surprised France does not to allow online casinos despite being Europe’s largest market. As a consequence, France has become a huge casino black market – and this is detrimental to player protection of course, but also to the country’s economy and employment opportunities. Giving that unfair competition, this is also detrimental to the existing casinos and the budget of the numerous localities that host these regulated land-based casinos.
Last but not least, with six months to go in 2023, what are GAMING1’s upcoming plans and what can we look forward to?
To look forward to – we will continue improving our responsible gambling software and prevention tools which will ensure we are in a position that meets the regulator’s request in terms of customers’ protection. Responsible gaming has always been a core part of our philosophy, and one we take great pride in.
With that – we want to appear trustworthy to regulators so that we can showcase that we truly believe in a safe and responsible entertainment experience. With that, we also want to show that the legal sector is an expert and is also the solution to create prevention. Also, as a work in progress, we want the customer journey to be a unique omnichannel experience in the next two years.
Last but not least, our plan will always be to ensure that our customers have fun and enjoy their experience, as after all, we must always remember that this is the entertainment industry. We consider our activities in a sustainable way, and this will continue to shape a large part of our approach.
Interviews
Rewarded User Acquisition: Transforming Mobile Gaming with James Crabb, Head of Gaming Partnerships at Almedia
Introduction:
In the rapidly evolving world of mobile gaming, innovation is the key to staying ahead. Rewarded User Acquisition (UA) is emerging as a game-changing strategy, enabling developers to attract and retain players by incentivizing engagement. At the forefront of this movement is James Crabb, Head of Gaming Partnerships at Almedia, a leader in Rewarded UA through platforms like Freecash. With over a decade of experience in mobile gaming and partnerships with major titles, James provides invaluable insights into the potential and challenges of Rewarded UA, the shifting landscape of the mobile games industry, and trends shaping the future.
Rewarded UA: Transforming Mobile Gaming Engagement – An Interview with James Crabb, Head of Gaming Partnerships at Almedia
Can you describe Rewarded UA to our readers?
Rewarded User Acquisition is a marketing strategy commonly used in mobile app and game development. It involves incentivizing users with rewards like Amazon or Google Play vouchers for engaging with an app or game. This approach not only increases engagement but also helps developers acquire high-quality users more likely to make in-app purchases or interact with ads. Platforms like Freecash excel at scaling this model without relying on third-party networks, creating a frictionless experience for studios.
“The key to success in Rewarded UA,” James explains, “is continuously testing different rewards and strategies, adding deeper-level events to maintain user engagement and maximize outcomes.”
What is your career background?
With over 13 years in the mobile gaming space, James started his journey at Kabam, working on the successful Kingdoms of Camelot: Battle for the North. He has since held pivotal roles at renowned studios like Outfit7 (My Talking Tom), Huuuge Games (Huuuge Casino), and Wargaming (World of Tanks, World of Warships). Recently, he ventured into the web3 space with MoonGaming (Medieval Empires).
James joined Almedia nine months ago, diving deep into Rewarded UA through the Freecash platform. “We’ve seen tremendous growth as developers realize how scalable our audience is,” he shares.
How do developers benefit from giving away cash?
“The idea that developers are ‘giving away cash’ is a misconception,” James explains. Instead, developers pay a cost per install (CPI) to platforms like Freecash. This investment is structured to drive user engagement with short-, mid-, and long-term activities. As players progress through challenging levels motivated by rewards, developers monetize through in-app purchases and ad engagement.
By carefully designing reward structures, developers ensure they acquire users who remain invested and engaged in their games while generating revenue.
Why is Rewarded UA growing?
Traditional UA channels have become competitive, expensive, and difficult to scale, especially after privacy regulations like Apple’s App Tracking Transparency. Rewarded UA, by contrast, bypasses these challenges, offering direct access to users keen to engage with games and earn rewards.
James notes, “Rewarded UA platforms provide an invaluable alternative, especially for studios looking to scale effectively amidst increasing privacy constraints.”
You’re based in Berlin; how is the mobile games industry performing locally?
Berlin continues to thrive as a gaming hub with notable studios like Wooga, Wargaming Mobile, and Ubisoft’s Kolibri Games. It also fosters a vibrant ecosystem of newer studios such as TrailMix, Metacore, and Playflux. “The city’s talent pool spans developers, producers, designers, and marketing specialists, all supporting the local industry,” James says.
What are some common misconceptions about ‘Rewarded UA’?
Many in the industry still equate Rewarded UA with the outdated concept of incentivized traffic, which focused on boosting app store rankings without delivering quality users.
James points out that modern Rewarded UA is far more sophisticated. “Platforms like Freecash are delivering measurable results for studios like Plarium, where new user registrations rose by 30%, and the lifetime value (LTV) of users was 20% higher compared to other channels.”
While the model is powerful, James emphasizes the importance of anti-fraud measures to maintain trust and quality.
At Almedia, you lead gaming partnerships. How do you approach building connections in the games industry?
“The gaming industry is incredibly well-connected, so we focus on building relationships for the long term,” James explains. Events play a significant role in fostering these connections, and maintaining authenticity in conversations is key. “Don’t treat discussions as transactions; view them as opportunities to build meaningful partnerships.”
As we look toward 2025, what industry trends are on your radar?
James predicts a more equitable and accessible mobile games industry, driven by policy changes like Epic’s court victory against Google. Additionally, he foresees a surge in user-generated content (UGC), with platforms like Roblox and Unreal Editor for Fortnite paving the way for new creative opportunities.
“Increased payouts to creators and emerging platforms to support UGC will be a significant trend,” he adds.
Conclusion
Rewarded UA is reshaping mobile gaming, providing scalable and effective user acquisition strategies while enhancing the gaming experience. With industry leaders like James Crabb championing innovative approaches, the future of mobile gaming looks brighter than ever. From advancements in Rewarded UA to new opportunities in UGC, developers have much to look forward to as the gaming landscape evolves.
The post Rewarded User Acquisition: Transforming Mobile Gaming with James Crabb, Head of Gaming Partnerships at Almedia appeared first on European Gaming Industry News.
Interviews
FTDx Wins Xanada Startup Contest: Unlocking Untapped iGaming Traffic with Innovative Monetization Solutions
Recently, Xanada Investments announced FTDx as the winner of this year’s Xanada Startup Contest, an investment initiative of the fund. FTDx has demonstrated outstanding innovation in traffic monetization within the gambling industry, earning them the top spot.
In the interview below, Vladimir Malakchi, the CEO and Managing Partner of Xanada Investments, and Björn Nilsson, CEO and co-founder of FTDx, share their perspectives on this achievement and what lies ahead.
Vladimir Malakchi, CEO and Managing partner at Xanada Investments:
What were your overall impressions of this year’s Xanada Startup Contest participants, and why did you choose FTDX as the winner? What key factors stood out about their solution that aligned with Xanada Investments’ vision?”
VM: This year’s Xanada Startup Contest had nearly 250 applications from all over the world. The range of ideas was incredible, everything from gamification to AI-driven user engagement. What made FTDx stand out was how practical and impactful their solution is. They’ve tackled a big issue in iGaming, what to do with traffic that doesn’t convert because it’s from regions operators usually ignore. Their system turns that missed opportunity into real revenue while also encouraging first-time deposits.
We loved how FTDx backed up their idea with real numbers and a solid strategy. They’re not just solving a problem; they’re doing it in a way that scales and adds value for operators. That’s exactly the kind of project we look for at Xanada Investments-solutions that deliver results and create meaningful change in the industry.
Xanada Investments has a history of backing scalable solutions. How do you assess the scalability of FTDX’s technology, and what competitive advantage do you believe this gives them over other monetization platforms in the market?
VM: At Xanada Investments, scalability is a key factor in evaluating projects, and FTDx has shown a strong foundation for growth with its lightweight, adaptable platform. Its seamless integration with operators’ systems and focus on real-time revenue generation make it ideal for scaling across regions, especially in today’s fast-moving digital landscape.
FTDx’s major advantage is efficiency,it captures value from active users during live sessions, reducing the need for costly re-engagement strategies. This cost-effective approach works well in markets with varying tech infrastructure, including those with high mobile traffic but limited resources, enabling FTDx to tap into a wider audience.
The platform’s data-driven design supports continual optimization, allowing operators to refine strategies based on real-time insights. This adaptability keeps FTDx competitive in a rapidly evolving industry. Overall, FTDx’s scalable and proactive monetization tools provide operators with a reliable solution for driving revenue in diverse global markets.
Looking ahead, how do you envision FTDX evolving with the support of Xanada Investments? What role does their team’s expertise play in ensuring the successful execution of these growth plans?
VM: With Xanada’s support, FTDx is well-positioned to expand its reach and develop its platform to meet the growing demands of the iGaming sector. Our resources and strategic network will provide FTDx with the connections and insights needed to enter new markets, particularly in regions like Europe and Latin America, where demand for gamified, real-time engagement solutions is on the rise. Xanada’s role will not only be financial but also advisory-we’ll work closely with FTDx to refine their approach and scale their operations effectively.
The expertise within the FTDx team is a major asset in executing these growth plans. Their background in data analytics and monetization strategies means they have a clear understanding of the market’s demands and a precise approach to addressing them. This technical and strategic expertise allows them to develop solutions that are not only innovative but also grounded in practical applications. Their ability to anticipate and adapt to industry trends is a valuable strength, ensuring they can keep up with evolving customer expectations and continue delivering results as they scale.
FTDX’s ambitions to provide measurable outcomes, whether through immediate revenue generation or long-term user retention aligns closely with Xanada’s vision for sustainable growth. By leveraging our network and expertise, FTDx will have the support needed to continually innovate while expanding into new markets. Together, we envision FTDx not only as a leader in iGaming monetization but also as a standard-setter for efficiency and effectiveness in player engagement solutions.
Björn Nilsson commenting on the win of FTDx in the Xanada Startup Contest:
Congratulations on your victory! What was your strategic motivation for participating in the Xanada Startup Contest, and what advantages do you see from this win in terms of your future development?
BN: Thank you very much! I’ve had experience participating in startup contests before, including one with Triggy. While we didn’t win that time, we made it to the top 10 finalists, which was an invaluable experience for the company’s growth. As I mentioned during my podcast with Vladimir Malakchi, contests like these sharpen your game. As a former athlete, I know firsthand that nothing improves you more than competing. Whether you win or not, participating forces you to refine your pitch, clarify your message, and solidify your business plan.
Beyond this, I genuinely enjoy the thrill of competition.
Your product offers a unique approach to monetizing global visits. What inspired you to develop FTDx? What market challenges did you identify that led you to create this solution?
BN: My co-founder, Fredrik Selin, and I were active in several areas, primarily on the affiliate side, when we had a conversation with Jon Bowden, the CMO of New Jersey-regulated casino PlayStar. Jon mentioned that they were receiving a significant amount of traffic from states other than New Jersey and asked if we had any ideas about how to utilize that traffic. Intrigued, we promised to explore the issue further.
Using tools like Similarweb and Ahrefs, we analyzed traffic data from various brands, both large and small. What we discovered was staggering-there’s an immense amount of “lost” traffic out there. Millions of visits end up on 403/404 blocked pages every month, representing a massive untapped resource.
Ten years ago, this issue wouldn’t have existed. At that time, being online inherently meant being “global.” However, with increasing regulation and rising competition, operators must now specialize and dominate local markets to remain relevant. This focus inevitably results in excess traffic from markets where they aren’t operational. That’s where FTDx comes in-to unlock the value hidden within this overlooked traffic and turn it into a new revenue stream.
How do you see the success of the FTDx solution based on your clients’ experiences? How does their traffic volume change, and what positive side effects have you noticed from implementing your solution?
BN: Though we’re still early in our journey with live clients, the results so far have been extremely promising. For example, blocked traffic from our largest client has generated over 8,000 new accounts with other brands in just the past three months. This is traffic that would have otherwise gone unnoticed and unrealized.
When we enable traffic exchanges—allowing clients to receive blocked traffic from other operators—the volume of relevant traffic in their target markets grows significantly. One of the most notable positive side effects, and a point we’ve emphasized from the start, is how operators begin to see the extended value of brand marketing. They realize that their efforts reach far beyond their primary focus markets and, thanks to FTDx, can now monetize that extended reach.
The post FTDx Wins Xanada Startup Contest: Unlocking Untapped iGaming Traffic with Innovative Monetization Solutions appeared first on European Gaming Industry News.
David Natroshvili, Founder of SPRIBE, talks about company culture and why office working is the key to communication for any organisation
Home working, office working or hybrid working. What’s best when it comes to fostering a successful company culture?
SPRIBE started off as a hybrid working company with our employees having a lot of flexibility over where they worked from and the schedules they worked to. This served us well during the pandemic when companies were forced to send staff home during the height of lockdowns. But since then, and given the rapid growth we have experienced, we have opted to gradually switch to a full-time office set-up for our employees. Why? Because there are so many benefits to having employees working from the office, for both the organisation and those working for it. We’ve tried to make the transition as seamless as possible by creating comfortable and inspiring workspaces, offering regular team-building activities and ensuring we run plenty of social events each month, including poker tournaments and Happy Friday which brings together all team members to round off the week.
Can you talk through some of the benefits of office-based working?
The biggest benefit is the connection that forms between team members and the different teams that make up the organisation. Communication is key to a business – and individuals – achieving objectives and reaching its/their full potential, and communication is so much easier when everyone is under the same roof and can speak face to face. It allows for deeper collaboration, faster problem-solving and more cohesive processes. I think there are serious mental health benefits, too – by working from an office, people feel part of a community and don’t become isolated from their team and the wider organisation. Without its people, company culture is little more than a document of ideas and processes but when you bring the people that make up the organisation under the same roof, it comes to life.
What does SPRIBE’s company culture look like?
We have always focused on helping our employees strike a good work/life balance, and we go to great lengths to support their well-being and mental health. This includes fun activities like our weekly Happy Friday and regular social events but also ensuring that each team member feels valued and that they are supported and encouraged by senior management and team leaders. Personal development is a big part of employee well-being, so we offer plenty of opportunities for personal and professional development. This, combined with providing the right environment for our employees to work in, ensures each member of the team can thrive, develop and grow, which in turn makes them feel like they have a long future with SPRIBE and that their position within the company is valued and secure.
How will you ensure your company culture evolves alongside changing employee expectations and wider working trends?
The way I see it, talented people want to contribute to a successful business so long as their involvement is valued and rewarded. This has always been the case and won’t change anytime soon. At SPRIBE, we want to attract the best talent in the business and so long as we ensure this talent feels valued and is given the environment and opportunities to reach its full potential, while striking the right work/life balance, we will remain a highly attractive organisation to join regardless of the latest company culture trends and employee expectations.
When you founded SPRIBE, did you expect it to become the success that it is today?
Yes and no. I knew that we had an incredibly strong founding team and that when we came up with the concept for Aviator, the original iGaming crash game, that we’d come up with something big. But no, I couldn’t have seen it becoming the phenomenon that it has – Aviator is now live with more than 4,500 online casinos and has 42 million active players a month. This has allowed us to continue to innovate and be pioneers, especially when it comes to our marketing deals with the UFC and A.C. Milan. It’s this that ultimately makes SPRIBE such a great place to work – we are doing things that other companies could only ever dream of.
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