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Compliance Updates

eCOGRA Authorized to Operate as Independent Testing Laboratory in Connecticut

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eCOGRA, the globally renowned Independent Testing Laboratory, has announced its recent authorization by the Connecticut State Department of Consumer Protection (DCP) Gaming Division to offer its comprehensive range of services in Connecticut. This milestone brings eCOGRA’s total number of U.S. Jurisdictions to six, and its total number of global jurisdictions to 36, cementing its position as a market leader in providing independent testing, inspection, and certification services to the online gambling industry.

With over two decades of experience, eCOGRA has become synonymous with integrity, reliability, and excellence in the field of independent testing. By expanding its operations to Connecticut, eCOGRA aims to further enhance its commitment to ensuring fair and transparent gaming practices, both for players and industry operators within the state.

Connecticut became the sixth U.S. state to legalize online casino gambling in 2021 as part of a wider legislative move which also included legalizing online and retail sports betting. Now known for its vibrant gaming community and growing online gambling sector, Connecticut represents a crucial market for eCOGRA’s services. As a trusted independent testing agency, eCOGRA will provide its expertise to assess and validate the fairness and security of online gaming platforms, bolstering player confidence and regulatory compliance across the state.

eCOGRA’s comprehensive range of services covers a wide spectrum of critical areas in online gaming, including software testing, RNG (Random Number Generator) evaluations, cybersecurity assessments, and regulatory compliance reviews. By adhering to the highest industry standards and best practices, eCOGRA ensures that all its clients meet the necessary regulatory requirements and provide a safe and secure gaming environment for their players.

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Shaun McCallaghan, CEO of eCOGRA, said: “We are thrilled to extend our services to the dynamic market of Connecticut. With our independent testing, inspection, and certification expertise, we aim to foster a transparent and secure online gambling ecosystem that benefits players, suppliers and operators.”

As eCOGRA enters the Connecticut market, it plans to forge partnerships with local gambling operators and software providers. By collaborating closely with industry stakeholders, eCOGRA will help shape the gambling landscape in Connecticut, ensuring the highest standards of integrity and player protection.

Bradley Khoury, CTO of eCOGRA, said: “eCOGRA’s authorisation to provide services in Connecticut is a testament to the company’s expertise, professionalism, and unwavering dedication to the gambling industry. As the market leader in independent testing, inspection, and certification, eCOGRA continues to champion fairness, trust, and accountability.”

Arshak Muradyan Digitain Group's Chief Compliance Officer

Digitain Group Products are Certified for Brazil

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Digitain among the first game and software suppliers to successfully meet Brazil’s new regulatory standards.

Digitain, a leading provider of sportsbook and casino platform solutions, is proud to announce that it is among the first game and software suppliers to successfully meet Brazil’s new regulatory standards.

The Brazilian gaming market is undergoing a significant transformation. With new regulations in place, gaming operators and providers must adapt quickly to meet these evolving requirements. This achievement underscores Digitain’s commitment to delivering high-quality gaming products and ensuring full compliance with local laws and regulations, allowing our partners to continue their operations seamlessly.

Arshak Muradyan, Digitain Group’s Chief Compliance Officer, stated, “Brazil’s gaming industry has witnessed rapid growth over the past few years, with more attention given to regulating and managing this fast-evolving market. In 2024, Brazil introduced stricter rules for gaming providers, including new certification requirements, enhanced player protection measures, and tighter oversight of both games and operators. The certification process, conducted by an authorised testing laboratory of GLI (Gaming Laboratories International), ensures that our products meet the high standards of quality and fairness mandated by Brazilian regulators.”

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Ani Mkrtchyan, Chief Sales Officer of Digitain Group, said, “As a company operating on the global stage, Digitain Group has consistently recognised the importance of regulatory compliance. This is why we’ve acted swiftly to meet the new requirements set out by Brazil’s regulatory authorities, positioning ourselves as one of the first companies to successfully navigate this evolving landscape.”

“Digitain Group’s success in securing certification for the Brazilian market is a significant milestone, and we’re proud to be among the first to meet these new regulatory standards. By adhering to the highest standards of compliance, we ensure the integrity of the industry and position ourselves and our partners for continued success in one of the world’s fastest-growing gaming markets.”

The post Digitain Group Products are Certified for Brazil appeared first on Gaming and Gambling Industry in the Americas.

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INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL

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Incentive Games, a leading B2B games provider specialising in player acquisition and retention, today announced it has received full certification from Gaming Laboratories International (GLI) to offer its Pay-to-Play games in the Brazilian market.

This certification encompasses Incentive Games’ entire suite of games, random number generator (RNG), and remote gaming service (RGS), paving the way for the company to expand its reach into the thriving Brazilian gaming market.

Stewart Gove, COO of Incentive Games, commented, “This GLI certification is a huge milestone for us, and a testament to the hard work and dedication of the entire Incentive Games team. It demonstrates our commitment to delivering the highest quality and most secure gaming experiences to players worldwide. We are delighted to now offer our P2P games to licensed operators in the dynamic Brazilian market.”

The post INCENTIVE GAMES RECEIVES FULL PAY-TO-PLAY GAMING CERTIFICATION IN BRAZIL appeared first on Gaming and Gambling Industry in the Americas.

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VGCCC: Bookmaker Fined for Customer Safety Breaches

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Registered online bookmaker VicBet has been fined $130,000 for 2 breaches of its customer care obligations.

Announcing the fine, Victorian Gambling and Casino Control Commission (VGCCC) CEO Annette Kimmitt AM reminded the gambling industry of the potential for people to experience severe harm when rules are not followed.

“Breaches can have serious consequences, not only in terms of punitive actions against the companies we catch out, but for people whose lives are affected by this behaviour,” Ms Kimmitt said.

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“It is an egregious betrayal of trust, for example, to continue to send marketing materials to a person who has self-excluded from a gambling venue or closed a betting account.”

The VGCCC’s investigations into complaints about VicBet found the bookmaker had:

• offered and provided a $1,800 bonus bet to a customer after they asked for their betting account to be closed in September 2022. VicBet was fined $50,000.

• repeatedly sent gambling promotional material to a customer after they permanently self-excluded from VicBet in March 2020. The penalty was an $80,000 fine.

It is an offence for a bookmaker to encourage or offer any credit, voucher or reward, or other benefit to induce an account holder to keep an account open after they have requested its closure.

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Similarly, sending correspondence or promotional material to customers who have self-excluded contravenes the Victorian Bookmakers’ Association Code of Conduct.

“On these occasions, VicBet failed to live up to both its legal and social licences to operate, which include minimising the risk of harm to customers,” Ms Kimmitt said.

“Industry must respect the wishes of people who decide to have a break from, or quit, gambling. This means taking all reasonable steps to enforce harm prevention initiatives that customers commit themselves to, such as self-exclusion programs.”

VicBet was given the opportunity to “show cause” as to why disciplinary action should not be taken. Submissions from its legal representative were considered prior to a determination being made.

The post VGCCC: Bookmaker Fined for Customer Safety Breaches appeared first on European Gaming Industry News.

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