Australia
NSW Gaming Venues to Install Facial Recognition Technology to Help Identify Self-excluded Gamblers
Problem gamblers will have their faces scanned using facial recognition technology to help them stay away from gaming venues in New South Wales.
Cameras will be rolled out in pubs and clubs across the state from 2023 to help identify gamblers who have opted in to the state’s Multi-Venue Self-Exclusion scheme.
The scheme already uses digital images to identify problem gamblers and ban them from entering gaming venues.
Gamblers who have joined the self-exclusion scheme have supplied their own image – and have given their full consent to the image being stored.
Director of liquor and policing for Australian Hotels Association [AHA] NSW, John Green, said the addition of facial recognition technology would improve identification.
“People can change over time and using facial recognition technology just makes sure we’ve got the best chance of identifying those people as they enter,” he said.
“We’ve tested how it operates and quite frankly it can identify people wearing masks, wearing glasses and trying to avoid detection.”
Cameras will scan patrons’ faces as they enter a venue and compare their faces to a database of problem gamblers who have consented to be part of the self-exclusion scheme.
If a problem gambler is identified, an alert is sent to venue staff who can then intervene and refer the person to support services.
ClubsNSW CEO Josh Landis said the technology would only identify problem gamblers and would not impact other patrons.
“This is designed in a targeted way to help those who have a problem — not to impact anybody else,” he said.
“We believe it’s critical to support those people that have a problem in a targeted way where ordinary people are not affected.
“They can enjoy their pub or club the way that they ordinarily would — but the people who have a problem are genuinely looked after to ensure they get the help that they need.”
The technology is a joint venture between ClubsNSW and the AHA and will eventually be rolled out across the state.
It is already being used in around 100 venues across NSW and follows a similar scheme in South Australia where it is used in 300 venues.
Mr Green said a survey of self-excluded gamblers found 85% supported the use of facial recognition.
“It really is effective at identifying those people who want to be excluded and want our help,” he said.
“This is about improving the process that we’ve already got in place, but using the latest technology, to ensure that we are doing as much as we can to get them the treatment they need.”
NSW Gaming Minister Kevin Anderson said the initiative would help people stay in control of their gambling addiction.
Australia
RWA Expresses Concern Over Govt’s Decision to Double Tax Cap on Licensed Online WSPs

Responsible Wagering Australia (RWA) has expressed serious concern over the Northern Territory Government’s decision to double the annual bookmaker and betting exchange tax cap on licensed online Wagering Service Providers (WSPs), warning that the move is economically reckless and risks undermining the Territory’s reputation as a stable and competitive licensing jurisdiction.
The doubling of the cap, announced in the Northern Territory Budget, comes without any industry consultation and, perplexingly, before the final report of the Northern Territory Government’s own Racing Industry Review – a review explicitly commissioned to inform long-term sustainability settings for the wagering and racing sectors.
Responsible Wagering Australia CEO Kai Cantwell said the decision had blindsided the industry and would put investment from WSPs – who are some of the NT’s biggest employers – at risk.
“RWA have participated meaningfully in the review and eagerly anticipated a new strategic vision for racing in the Territory. This decision, made before the Review has had a chance to lay that strategic vision, has blindsided WSPs and materially undermines any outcome of the Review,” Mr Cantwell said.
“RWA members have proudly supported the Territory for years, investing in people, infrastructure, and long-term economic growth.
“We will continue to advocate for a licensing environment in the Northern Territory that upholds the highest standards of consumer protection while also incentivising business to invest in the local economy.
“RWA members are all licensed in the Northern Territory, directly employing around 600 Territorians in high-skilled roles across technology, customer service, and compliance – a figure that rises to over 1,000 when including all wagering service providers licensed in the Territory.”
In FY23 alone, the Australian licensed online wagering industry contributed more than $150 million to the Northern Territory economy, including:
• $47.7 million in taxes and levies
• $2.5 million in product fees to the NT racing industry – directly supporting prize money, operations and promotional activities
• $46 million in wages paid to local staff
“The NT Government was elected on a platform of driving economic growth, delivering a competitive tax and investment environment and attracting private investment, with Chief Minister Lia Finocchiaro stating the Territory is ‘open for business’ and passing legislation to ‘strengthen our ability to deliver economic growth and attract investment’ – yet this policy decision directly contradicts that commitment and risks undermining investor confidence in the Territory,” Mr Cantwell said.
RWA questioned the timing of the announcement, noting that it comes before the outcomes of the Government’s ongoing Racing Industry Review have been released.
“This tax hike preempts the outcome of the Review, a process that was meant to guide long-term, evidence-based and sensible reform,” Mr Cantwell said.
“It sends a message that consultation, process and industry sustainability have taken a back seat to short-term revenue grabs.
“A financially sustainable and well-regulated racing and wagering industry is critical to ensuring its long-term viability and the significant economic and employment benefits it delivers to Territorians.
“Rather than imposing blunt tax increases, the Government should be working with industry to identify growth opportunities that will ensure the Territory’s continued leadership as a licensing jurisdiction.
“We are calling on the Treasurer and Chief Minister to reconsider this decision and to engage in genuine consultation with the industry before moving forward.”
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Australia
AUSTRAC Announces Expansion of Fintel Alliance

AUSTRAC has announced that it will expand its intelligence partnership, Fintel Alliance.
Fintel Alliance is a world leading public-private partnership where members and law enforcement work together and share data in real time to target serious crime.
AUSTRAC CEO Brendan Thomas said the Intelligence Division’s Fintel Alliance has been so productive that the agency will now make its collaborative data analytics hub a central function going forward.
“Together, we are able to do much more than any of us could do alone. Fintel Alliance members are working in partnership to fight financial crime – pooling data, sharing insights, and targeting major threats to strengthen financial systems and law enforcement action,” Mr Thomas said.
“This has generated real intelligence across a range of serious crimes including money laundering, child sexual exploitation, domestic violence, tax evasion, fraud and illegal phoenixing.
“For example, late last year we worked with our partners using the collaborative data analytics hub. We obtained all cash deposit transaction data under $10,000 from the four largest banks and jointly looked for criminal patterns. We had more than 50 million data points.
“Using the combined datasets, new software, and with our analysts and bank analysts working together in the same room, we were able to see things that were not visible before. In just a few days we identified major criminal networks now subject to law enforcement action. This shows the power of intelligence partnerships and collective effort.”
Fintel Alliance, first established in 2017, connects experts from major banks, remittance service providers and gambling operators, with law enforcement and security agencies in Australia and overseas.
AUSTRAC is building out the collaborative data analytics hub, a platform for data sharing which has helped identify criminal patterns and trends across the financial sector
This expansion also includes increasing its capacity with additional staff so that Fintel Alliance can contribute to more intelligence innovations and lay the groundwork for partnerships with tranche 2 entities. As part of the expansion, a seconded senior manager from ANZ Bank will help co-lead and build new pairings with industry and government members.
Last year Fintel Alliance produced a threat alert on money muling behaviour and identified an increase in micro-laundering, a process where funds are co-mingled with legitimate and illicit sources and moved at volume through low-value digital transfers.
Fintel Alliance also recently launched a campaign on “scambling”, a practice where unlicensed online gambling platforms advertise on social media and trick people to visit a scam website to participate in gambling.
Regional and remote Aboriginal communities are being targeted in this scam and Fintel Alliance is working with police, banks and other industry partners to raise awareness of “scambling”, to minimise harm to vulnerable Australians.
Fintel Alliance member and NAB Chief Financial Crime Risk Officer, Paul Jevtovic, said practical warnings for customers targeted by criminals is just one of many constructive outcomes achieved through Fintel collaboration.
“The nature of scambling – frequent small transactions – means it isn’t traditionally captured by mandatory reporting,” Mr Jevtovic said.
“However, combining data from multiple sources about cash transactions less than $10,000 allowed Fintel Alliance to more rapidly understand the nature and extent of criminality resulting in timely dissemination amongst members.
“I’ve seen this partnership and capability evolve since 2017 and its expansion is a modern approach not only to intelligence gathering, but more responsive regulation.”
Fintel Alliance Executive Board co-chair and ANZ Group Head of Financial Crime Risk, Cassandra Hewett, said ANZ is proud to have been actively involved in Fintel Alliance since its inception.
“The breadth of industry involvement reflects the value the financial industry sees from the public-private partnership,” Ms Hewett said.
“All members of Fintel Alliance continue to prioritise fighting financial crime and have strengthened our contribution to the collective effort – to prevent our businesses being infiltrated by organised crime, to protect our customers from being exploited, and to drive crime out of our communities.
“Criminals are adept at finding the weak points. By working together to develop and use new tools, technologies and fresh approaches to combat crime we can strengthen the ecosystem we all operate in.
“The collaborative data analytics hub allows Fintel Alliance members to connect our data in ways that weren’t previously possible, providing real time responses to criminal behaviour on already more than one occasion. We are excited to continue to develop these tools and drive real time responses, together.”
Fintel Alliance Executive Board co-chair and AUSTRAC Deputy CEO Intelligence John Moss, said Fintel Alliance expansion is key to AUSTRAC’s ability to disrupt criminal activity above and beyond the existing intelligence efforts and regulatory reach.
“Building even stronger partnerships is going to extend our ability to weed out criminal abuse of the financial system and hit organised crime where it hurts,” Dr Moss said.
“As AUSTRAC prepares to welcome tranche 2 industries to our regulated population, the expansion will no doubt continue to play an even bigger part in disrupting criminal activity.”
The post AUSTRAC Announces Expansion of Fintel Alliance appeared first on European Gaming Industry News.
Australia
NSW Government Launches New Gambling Awareness Campaign

The NSW Government has launched a new GambleAware campaign, Safer Gambling, Stronger Communities, aimed at preventing and reducing gambling harm in Aboriginal communities across the state.
Using culturally meaningful animations created by young filmmakers at the Jumbunna Institute for Indigenous Education and Research, the campaign encourages Aboriginal people to reflect on their gambling and make safer choices.
Office of Responsible Gambling (ORG) Director Alison Parkinson said the campaign, which will run until June across traditional media and digital platforms, directs viewers to the GambleAware website where they can access further information and support services.
“We know that gambling harm disproportionately affects Aboriginal communities, which is why this campaign is so important,” Ms Parkinson said.
“It speaks directly to First Nations people in a way that is culturally relevant and meaningful.”
The initiative is backed by the Hospitality and Racing Group’s new Aboriginal Stakeholder Strategy which partners with Aboriginal communities to deliver culturally responsive programmes and policies.
Ms Parkinson said it is vital Aboriginal communities have access to the right support, with important messages delivered directly to them.
“By empowering First Nations communities with knowledge and resources, we can help break the cycle of gambling harm and advance closing the gap towards a safer, healthier future for generations to come,” Ms Parkinson said.
ORG has allocated $100,000 from the Responsible Gambling Fund to support the initiative.
The post NSW Government Launches New Gambling Awareness Campaign appeared first on European Gaming Industry News.
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