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Bet9ja’s hit by CYBER CRIMINALS, company assures customers data, funds are intact

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Nigeria’s biggest betting platform Bet9ja has been hit by a criminal cyber-attacker which has left customers unable to have access to their accounts, data and funds.

The ransomware attack, which happened on April 6, is being attributed to Blackcap Group.

Even though customers are finding it difficult to access their data and funds on Bet9ja due to the attack, management of the betting site have assured customers that their data, accounts and funds are intact.

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They said the company is working around the clock to get back on track once it is technically possible, adding that they are planning to reward customers with juicy offers once the site is operational again.

Below is a full statement from the CEO of Bet9ja following the attack:

“The past few days have been challenging for us as a business. In the early hours of Wednesday, 6th April, 2022 we suffered an unprovoked and unjustified sophisticated criminal cyber-attack on our platform.

Many of our customers and stakeholders have had to deal with the inconvenience of not being able to access their accounts or place bets on the bet9ja.com platform. On behalf of the management and every member of the team, I would like to apologize for this and express that we deeply regret this situation.

We can confirm that the ransomware attack came from the Blackcat Group. You can find information about the cyber criminal organisation online.

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As a result of the significant attack on our platform, we have taken steps to reduce and mitigate any risk to our network systems & operations. We have deployed international cyber security and forensic experts to help us analyse and improve our network security and strengthen our operations to be more resilient and secure.

As Nigeria’s leading and foremost sports betting company, we want to assure you that we have taken these steps because we know the importance of protecting you, our customers. I want to assure you that your data is safe & your funds are intact. The security of your personal data is not compromised even with these attacks.

We are doing everything to get back up in a phased approach. The team has since been working relentlessly to achieve this objectives.

At this time, I want to particularly extend a great deal of appreciation to our agents, for sticking with us through this difficult time, they are truly the best-in-class. To our stakeholders, National and State lotteries board and most importantly our loyal customers, we see your support all over social media, we are indeed grateful. Once again, we apologise for any inconveniences caused, as a business, we will always be committed to serving you better and providing you with the highest standards of professional service.

While the work continues, I have since directed our marketing team to make compensations readily available and for the first time, I have just approved a never before seen bonus package on the Bet9ja platform that will take effect immediately the site is back up. This is our way of showing appreciation for your unwavering loyalty, patience, and understanding during such a difficult time.

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Finally, as a proudly Nigerian business and market leader in our industry, we will not be intimidated, bullied or pressured into submission. At Bet9ja, we are exceptional, we do not claim to have all the answers. Instead, we come together as a community of experts to protect this business we all love as exemplified through our team of professional experts, agents, government stakeholders and loyal customers. This is our culture.

Thank you for your patience, understanding and the loyalty that you have shown through this period, once again you have our strongest assurances that we are in full control of the situation and that all accounts, data, and funds are safe and secure. Our best days still lie ahead.”

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Africa

South Africa: Tribunal Grants Lottoland Interim Relief – Orders Google to Grant Lottoland Access to its Advertising Platform

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The Competition Tribunal (“Tribunal”) has issued an interim order directing Google Ireland Ltd and Google South Africa (Pty) Ltd (collectively, “Google”) to permit Lottoland South Africa (Pty) Ltd (“Lottoland”) to access its advertising services known as “Google Ads”, for so long as Google permits any firm in South Africa to utilise Google’s Ads Services to advertise fixed-odds betting on the outcome of lotteries. The Tribunal’s order applies for a period of six months from its date, or the conclusion of a hearing into the prohibited practices alleged by Lottoland, whichever is the earlier.

This platform enables advertisers to display ads to users who utilise Google search, with Google Ireland acting as the service provider for Google Ads in South Africa.

The Tribunal’s order follows an interim relief application by Lottoland, a licensed bookmaker, which, inter alia, offers fixed-odds bets on the outcome of various lotteries around the world, including the South African national lottery, sporting events and other betting contingencies. Lottoland competes with other licensed bookmakers in South Africa such as Hollywood Bets, World Sports Betting, Betway, Betfred (which owns Lottostar) and Netbet (which trades as Sportingbet).

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In summary, Lottoland alleged that Google terminated its access to Google Ads without justification while allowing access to its competitors, causing it financial harm and distorting competition in the market that Lottoland operates in, to the detriment of consumers.

Google contended that Lottoland’s offering of fixed-odds bets on the outcome of the national lottery in South Africa contravenes sections 57(1) and 57(2)(g) of the Lotteries Act. It submitted that in terms of its online advertising policies, which are designed to protect users, restrictions are placed on the promotion of certain gambling activities. Of particular relevance, the promotion of lotteries is limited to state-licensed entities and that this restriction is in place to ensure compliance with the provisions of the Lotteries Act.

Reasons for Decision

A non-confidential version of the Tribunal’s reasons will be published in due course once any confidentiality claims in relation to the reasons have been finalised with the parties involved. In deciding the matter, the Tribunal considered the following three factors holistically, balancing each factor against the other to determine what is reasonable and just:

• Evidence relating to the alleged prohibited practice;

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• The need to prevent serious or irreparable damage to the applicant (Lottoland); and

• The balance of convenience.

The post South Africa: Tribunal Grants Lottoland Interim Relief – Orders Google to Grant Lottoland Access to its Advertising Platform appeared first on European Gaming Industry News.

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Africa

SunBet Extends Online Betting Platform Contract with Bede Gaming Amid Record-Breaking Performance

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SunBet Extends Online Betting Platform Contract with Bede Gaming Amid Record-Breaking Performance

Bede Gaming has secured a further contract extension with South African online sports betting brand SunBet, the digital arm of Sun International and one of the fastest growing operators in the SA online market.

The new contract renewal comes as SunBet reports record-breaking digital growth in its H1-24 performance report, including a 72% year-over-year (YoY) growth in revenue and 72% increase in active players, driving an 89% improvement in EBITDA.

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As a leading supplier of software to the igaming industry, Bede has supported the ambitions of this customer with tailored features and services to achieve SunBet’s business objectives while delivering the highest cost efficiencies.

Since the launch of the SunBet Slots offering in 2022, Bede has provided various additional optimisations, including integrating 7 new game providers to SunBet.co.za, releasing enhancements to the existing Kambi Sportsbook integration functionality, and delivering bespoke training on product features such as Bede’s powerful rules engine and bonusing suite.

This year alone, Bede has partnered with SunBet’s operations to –

  • Optimise environmental infrastructure, aiming to deliver run cost efficiencies that will reduce the total cost of ownership by 30% by the end of the year.
  • Develop a bespoke aggregator tool to achieve cost-effective game content customisation via a streamlined South Africa-specific solution.
  • Enter into the new regulated markets of Namibia and Botswana (due to launch in 2024).

Colin Cole-Johnson, Bede Chief Executive Officer.“It’s been fantastic to see SunBet grow throughout the course of our partnership, and I’m delighted by their commitment to Bede at this crucial point in their journey. Securing another extension on this contract is testament to our dedication to our customers.”

SunBet’s partnership with Bede dates back to 2017, when digital offerings to this market were restricted to sports betting and live casino. With the change to slot content regulation in the South African market in August 2022, SunBet has expanded its online offering through Bede’s platform environment and has seen substantial growth in revenue and performance as a result.

Simon Gregory, SunBet Chief Executive Officer Bede has been a strong long-term partner for us, supporting and delivering on SunBet’s growth ambitions with quality and expertise. I’m very much looking forward to these next steps, especially now as we approach new African expansions.”

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The post SunBet Extends Online Betting Platform Contract with Bede Gaming Amid Record-Breaking Performance appeared first on European Gaming Industry News.

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Africa

EveryMatrix secures largest African turnkey deal with MBet partnership

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EveryMatrix has sealed its largest turnkey platform partnership in Africa to date and will migrate MBet from its existing software to EveryMatrix technology.

The turnkey sportsbook agreement will see EveryMatrix power MBet with its award-winning technology in Tanzania and the Democratic Republic of Congo (DRC).

MBet’s sports betting offering will be transformed via the high-performing, ‘always-on’ OddsMatrix digital sportsbook platform that includes access to a content catalogue of 170,000+ monthly live sportsbook events, empowering Odds Management control tools and comprehensive 11-sport pre-live and live Bet Builder.

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The East African operator will also gain access to a suite of player-friendly localised products including in-house lightweight front end, USSD betting, SMS functionality, Do It Yourself manual event creation tools and a dynamic betslip engine supporting 50+ accumulator selections.

This enhanced sportsbook platform package will be further supplemented by the integration of additional EveryMatrix core turnkey products including casino productivity platform CasinoEngine, cross-product reward system BonusEngine and player management platform GamMatrix.

Migrating from 11-year-old proprietary technology to an EveryMatrix tech stack, MBet becomes the latest ambitious operator to join the rapidly expanding EveryMatrix platform network. Fresh from the recent acquisitions of FSB Technology and Fantasma Games, the industry’s fastest growing iGaming technology supplier now has more than 1,100+ staff across 15 global offices.

Established in 2013, MBet has developed into one of the leading sportsbook brands in the competitive East African region following the creation of a customer-centric proposition aided by a portfolio of local sports partnerships.

Ebbe Groes, CEO and co-founder, EveryMatrix, said: “This tier-1 African turnkey partnership sends a strong signal that EveryMatrix is rapidly becoming the ‘go-to’ platform provider for ambitious operators in the exciting Africa region.

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“Africa presents a unique set of scalability challenges for platform providers and, with millions of bets processed daily across our OddsMatrix sportsbook platform, this is a region tailormade for the transformative capabilities of the EveryMatrix technology.

“I’m particularly pleased to see this deal follow our acquisition of FSB Technology. FSB has developed a strong client base across the African continent and the experience and product readiness from FSB was instrumental in EveryMatrix winning this landmark deal.

“We are pleased to welcome MBet to the EveryMatrix platform and look forward to propelling their offering into a market-leading proposition in Tanzania, DRC and beyond.”

Javier Diaz, CEO, MBet, said: “We are immensely proud of everything MBet has achieved in the last decade. Securing leading positions in Tanzania and the DRC has demonstrated the growth journey we’ve been on.

“What has become clear in the last 18 months is that to take us to the next level in our operations we need to be aligned with a leading third-party technology provider.

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“After a thorough search we are confident that we have selected the right partner in EveryMatrix. The hyper growth they have achieved globally in the last several years has been inspiring and their end-to-end turnkey offering provides us with the content, tools, features and localised capabilities to differentiate our daily offering and scale MBet upwards onto a new level.”

The post EveryMatrix secures largest African turnkey deal with MBet partnership appeared first on European Gaming Industry News.

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