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Compliance Updates

JOA Group Becomes the First French Operator to Meet the ECA’s Responsible Gambling Framework Criteria

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3 years ago

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France-based casino operator, JOA Group, has achieved certification according to the ECA Responsible Gambling Framework following an independent audit conducted by Pieter Remmers, Chairman of the Board of G4 (Global Gambling Guidance Group). Certification of its 33 casino estate ensures that JOA is operating in adherence with the latest standards in Responsible Gambling upheld by the licensed land-based casinos industry in Europe.

“Compliance strengthens the confidence of our customers in our business. It also contributes to the positive image of our industry and that of our company, as the first French group certified at a European level,” Pauline Boyer Martin, Chief Marketing Officer at JOA Group, said.

Seeking to achieve the goals set forth within the framework, JOA realised it needed to take its own responsible gambling action plans to a new level.

“We have put in place e-learning for 100 per cent of the front and back-office teams and we have also implemented training in regards to responsible alcohol policy. The process is very comprehensive and involves participation from the entire company to meet the certification goals. Many different teams have been working on the process: the gaming division of course, but also the digital department, HR, the communication teams, the GMs, the compliance team, etc. Certification requires that we consider the customer journey from a new perspective to ensure we offer the best protection to the players who choose to visit our land-based casinos,” Pauline Boyer Martin said.

JOA joins an ever-increasing list of ECA members currently certified according to the Responsible Gambling Framework 2018, which includes Casino Cosmopol (Sweden), Casino 2000 (Luxembourg), Spielbanken Niedersachsen, Spielbanken Baden-Württemberg and Spielbanken Sachsen Anhalt (Germany) Holland Casino, Casinos Austria and the Veikkaus casinos in Tampere and Helsinki, with several other leading operators currently undergoing the process of certification.

“The continued adoption of the ECA’s Responsible Gambling Framework by our members is a source of pride for the whole land-based gaming sector in Europe. Upholding the highest levels of responsible gambling practices and ensuring our guests experience only the best customers service combined with leading player protection principles is a goal for all members of the association. We congratulate JOA Group for participating in the process and achieving certification,” Per Jaldung, Chairman of the ECA, said.

Laurent Lassiaz, President and CEO, JOA Group and ECA board member, has been closely involved in the JOA process of certification.

“For me, it is key for the future of our industry that 100 per cent of members adopt the standards because we need to move the lines and show that our industry is virtuous and clean, which is not always the feeling in the general opinion. We must act for the better, for the future,” Laurent Lassiaz said.

The ECA communicates the views of its members across a wide range of industry critical topics, including anti-money laundering policy, anti-corruption and the fight against illegal gaming. Included within this remit is the responsibility of all land-based operators to ensure player protection is maintained to the highest possible standards.

“For JOA, playing is a relaxation and must remain a pleasure. The achievement of this certification, a seal of excellence, is a source of great satisfaction for all JOA Group employees, because it confirms the relevance and soundness of our years-old practices in responsible gaming. It recognises all the efforts that are invested in it. This certification is a reflection of who JOA is: an innovative and responsible operator. The certification process represents a tremendous amount of work, investment and enthusiasm on the part of the teams, which I am sure will be very proud that JOA is the first French casino operator to obtain this certification at European level,” Pauline Boyer-Martin said.

The main criteria of the ECA Responsible Gambling Framework covers the following topics:

  • Employee Training
  • Player Education
  • Entrance Policies
  • Stakeholder Engagement
  • Advertising and Marketing
  • Research and Awareness
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André Fufuca Brazil’s Minister of Sport

Brazilian Ministry of Sports and Sportradar Partner to Strengthen Integrity in Sports in Region

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6 hours ago

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May 15, 2025

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The Brazilian Ministry of Sports and Sportradar Group AG formalized a Technical Cooperation Agreement (ACT) focused on protecting the integrity of sports betting in the country. The partnership provides for the exchange of information related to the betting market and the implementation of joint initiatives to combat match-fixing.

Sportradar will provide specialized support to the Brazilian Ministry of Sports, including the reporting of potentially suspicious activity detected by its industry-leading Universal Fraud Detection System (UFDS). In addition, Sportradar will provide education and training for Ministry of Sports personnel and staff focused on best practices in monitoring, identifying and investigating suspicious activities. The first workshop will be held on May 15 and include the Brazilian Ministry of Finance, a recent partner with whom Sportradar also signed an ACT.

André Fufuca, Brazil’s Minister of Sport, said: “Today we signed a milestone agreement in the fight against match-fixing in Brazilian sports. Integrity must be a constant principle when it comes to transparency, ethics, and, above all, the fairness of sports results. With this agreement, we will have tools to curb this practice and ensure greater transparency in competitions. This way, athletes, clubs, organizations, fans, and the entire population will be able to trust the fairness of the outcomes and, in turn, have the confidence to unlock the full potential of Brazilian sports.”

Andreas Krannich, EVP, Integrity and Regulatory Services, Sportradar said: “Establishing this partnership with the Ministry of Sports is an important milestone in strengthening sports integrity in Brazil. As a global integrity leader, leveraging cutting-edge technology to prevent and combat match-fixing, we believe that protecting competitions requires coordinated action between the public and private sectors. Through this collaboration, Sportradar continues to reaffirm its commitment to a more transparent and safer sports environment for the athletes and all the stakeholders involved in Brazilian sport.

This ACT adds to Sportradar’s growing number of integrity services partnerships in Brazil that include recent agreements signed with the Goiás State Attorney’s Office, the Brazilian Volleyball Confederation (CBV) and the Brazilian Football Confederation (CBF), as well as existing relationships with soccer federations in 17 Brazilian states, creating a strong network focused on protecting the integrity of sport in the country.

The post Brazilian Ministry of Sports and Sportradar Partner to Strengthen Integrity in Sports in Region appeared first on Gaming and Gambling Industry in the Americas.

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Compliance Updates

AOJND and FEDBET to Appoint Expert Task Force to Support ONJN in Combating the Illegal Gambling Market

Published

6 hours ago

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May 15, 2025

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Reading Time: 2 minutes

 

The Association of Remote Gambling Operators (AOJND) and the Federation of Gambling Organizers (FEDBET) — the two leading representative organizations of the gambling industry in Romania — have announced a joint initiative to form a multidisciplinary team of experts. This team will support the National Gambling Office (ONJN) in efforts to combat the illegal gambling market.

At the same time, both organizations are calling on their members — licensed gambling operators in Romania — as well as the general public, to actively contribute any relevant information that may assist authorities in addressing this issue. To facilitate this, an email address has been created: [email protected], where individuals can report gambling activities carried out without the necessary licenses and authorizations. All reports will be collected, verified, and forwarded promptly to ONJN.

This initiative comes in response to a recent ONJN statement reiterating that it is illegal to directly or indirectly provide services related to gambling to entities lacking a Class I license issued by ONJN, particularly if they offer access to players residing in Romania or to Romanian citizens without tax residency in another country.

“AOJND members are firmly committed to combating the illegal gambling market — a growing phenomenon that harms not only legitimate operators but, more importantly, players, who become vulnerable and unprotected. Our members — licensed operators — are focused on building honest and sustainable businesses, and that begins with ensuring safe conditions for players,” said Odeta Nestor, President of AOJND.

“For FEDBET, eliminating the black market in gambling is a top priority — not just to protect the interests of our members, but to ensure a fair and secure market for all players. Unlicensed operators directly undermine market stability by violating regulations and attracting players into unregulated environments. The consequences are severe: increased player vulnerability, losses to the state budget, and additional fiscal pressure on licensed operators. We fully support the authorities and are committed to using all available resources to identify and report illegal practices,” said Alexandru Domșa, General Director of FEDBET.

Both FEDBET and AOJND emphasize that only through active collaboration between industry stakeholders, authorities, and civil society can Romania maintain a legal, fair, and secure gambling market that provides both consumer protection and regulatory safeguards for society at large.

The black market in gambling presents serious challenges: a complete lack of legal protection for players — especially those in vulnerable groups — tax evasion, disruption of fair competition, and the generation of funds for criminal groups, fueling their influence, corruption, and ultimately leading to the loss of thousands of jobs.

In this spirit, the two organizations remain open to dialogue and cooperation with all relevant stakeholders in support of building a responsible, sustainable, and transparent gambling industry in Romania.

The post AOJND and FEDBET to Appoint Expert Task Force to Support ONJN in Combating the Illegal Gambling Market appeared first on European Gaming Industry News.

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Andrew Jackson VP Corporate Responsibility for Scientific Games

Scientific Games iLottery Receives National Council on Problem Gambling’s iCAP Ready Accreditation

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8 hours ago

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May 15, 2025

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Scientific Games has achieved the distinguished iCAP Ready supplier accreditation from the National Council on Problem Gambling. The iCAP Ready accreditation, a version of NCPG’s Internet Compliance Assessment Program for suppliers, confirms that the global lottery company meets the gold standard for consumer protection with its iLottery platform and user experience requirements for consistently safe, enjoyable online lottery play.

iCAP is a U.S. accreditation for best practices in online gambling player protection held by only a few U.S. lotteries and suppliers. The assessment, conducted by independent responsible gaming experts, audited a framework of player protection processes, tools, responsible gambling policies and trainings completed by Scientific Games. This included demonstrating to employees that the company remains committed to safer lottery play. NCPG also evaluated Scientific Games’ overall compliance.

“Scientific Games continues to demonstrate leadership in responsible gambling by earning iCAP Ready accreditation,” said Jaime Costello, Director of Programs for the National Council on Problem Gambling. “This accomplishment reflects a thoughtful and proactive approach to player protection, and we commend their commitment to aligning with best practices that support player well-being.”

The company’s digital platform is part of a highly secure technology suite that delivers modern technology and advanced features to support a lottery’s online business. The program’s heart is SG PAM, a secure player account management system for all player account activity and wallet transactions across retail and digital. Other features of the iLottery program include an advanced responsible gaming toolset and Healthy Play program, as well as powerful customer relationship management components.

Andrew Jackson, VP, Corporate Responsibility for Scientific Games, said, “We are honored to achieve this important iCAP supplier accreditation from NCPG. Our government-regulated lottery customers can be assured that Scientific Games’ iLottery platform and solution meet the highest standards in the U.S. for responsible gaming and player protection.”

Scientific Games serves more than 30 lotteries globally with iLottery solutions, including in the U.S., Canada, UK, Denmark, Germany, France and Turkey. Lotteries worldwide use the company’s award-winning Healthy Play program’s tools and research to provide more insight into lottery players and promote ‘lottery literacy’—understanding how lottery games work, the odds of winning, and the minimum age to play.

Since 1972, NCPG has led state and national stakeholders in the development of comprehensive policies and programs for all those affected by problem gambling.

With operations on five continents, Scientific Games provides retail and digital games, technology, analytics and services to 150 lotteries in 50 countries worldwide.

Healthy Play™ and MOMENTUM® are trademarks of Scientific Games. ©2025 Scientific Games, LLC. All Rights Reserved.

The post Scientific Games iLottery Receives National Council on Problem Gambling’s iCAP Ready Accreditation appeared first on Gaming and Gambling Industry in the Americas.

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