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The future of influencer marketing in the igaming industry

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Author: Anna Zhukova, Team Lead (iGaming vertical) of Famesters agency 

 

Influencer marketing is no longer a way to promote a new mascara. Today, it is a dominating strategy for complex brands, products, and platforms. From 2016 to 2022, the average annual growth rate of the influencer marketing industry was 46.9%.

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9 of 10 iGaming industry players use this channel permanently as a powerful way to connect and engage with their target audiences. It is easy to explain: smart leveraging the power of influencers can bring tremendous results already during the test launch.

Why use influencer marketing for iGaming?

By partnering with influencers who have a large and engaged audience in the iGaming community, brands can tap into a highly motivated audience that is more likely to respond positively to their marketing messages. Additionally, influencers provide a level of authenticity and trust that is difficult to achieve via traditional advertising channels, especially for those products that are not easy to promote due to legal risks. Finally, iGaming brands can leverage influencer marketing to stand out from competitors and stay on top of mind with consumers in a skyrocketing competitive market: the iGaming industry, comprising online gambling, sports betting, and casino games, has experienced rapid expansion in recent years. In 2021, the industry was estimated to be worth $61 billion annually, and has projections of an 86% growth rate by 2028. 

Current situation and upcoming trends

As the iGaming industry evolves year by year, brands build their communication and expand the audience with content creators. According to the BuzzGuru research, 89% of the marketers admit that ROI from influencer marketing is higher than from other channels.

Year by year, by allocating influencer marketing budgets, iGaming brands gain the ability to expand their reach to new audiences and improve performance among existing ones. This advantage enables iGaming industry players to skyrocket. Today, we observe the rise of brands’ collaborations with micro-influencers: 77% of the brands prefer working with this type of creators. It is easy to explain: collaborations with niche creators usually bring better performance. Micro-influencers are seen as more authentic and engaging than larger influencers, that is why they can help build a more loyal and engaged customer base.

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The trends in influencer marketing shaping the future of the industry are: 

1. Diving deep

Influencer marketing is evolving towards a more comprehensive approach where content creators are deeply involved in promoting products. This approach goes far beyond traditional CPA deals, where influencers are paid based on the results they deliver. Today, we see creators who use iGaming products they promote regularly and at the same time express genuine excitement towards them becoming brand ambassadors. This leads to more genuine promotions because the creators provide not just the basic product information, benefits and bonuses the platform prepared for new users, but also their own unique experience. As a result, the promotions become more authentic and resonate better with the audience.

2. Long-term partnerships

More and more iGaming brands prefer to build long-lasting relationships with influencers, rather than one-off campaigns. This approach kills two birds with one stone: brands build more authentic and loyal relationships both with influencers and their audience, thus enlarge their own and attract new users. A successful approach is to build long-term relations for iGaming brand is to collaborate with influencers who already performed well and seek out content creators who are alike. Niche creators often form small communities, so partnering with such influencers can help broaden your brand’s reach by tapping into their audience. 

3. Transparent messages

There is a growing emphasis on the transparency of ads. Simple promotions of casinos and betting platforms on YouTube and Instagram are forbidden, that is why the ad messages should be native and transparent. Tell about the benefits of your platform, its USP, and bonuses new users get after registration. At the same time, be clear in calls for action and use simple ones, such as ‘click here’, ‘register now’, ‘use a promo code’, and others.

Opportunities and challenges

Promotion of betting platforms and online casinos through influencers unlocks new possibilities for brands to expand their existing audience, including the opportunity to target new geos, build brand awareness and trust, and, finally, attract new players. 

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Let’s see how it works: an influencer showcases a bet slip or a feature they find impressive in an iGaming app or platform, along with a hyperlink in their post that  leads to a casino lobby or a betting platform. This provides the audience with a clear and understandable picture of what they can expect from the app or a platform from a trustworthy creator they follow.

The success of an influencer marketing campaign highly depends on certain factors: creatives’ quality, relevant creators and their audiences. It is crucial to find influencers who have a strong performance and whose values align with those of your brand. One key aspect to consider is the relevance of your product to the content produced by the influencer. For example, at Famesters when planning integrations for betting platforms, we prefer working with influencers who create sports or entertaining content – they usually bring the best performance. 

However, alongside opportunities come challenges. First, it can be difficult to find influencers that are experienced in the iGaming industry and are ready to take the risks: if a creator is caught in promoting iGaming, they get a strike from a platform, after 3 strikes the platform bans their account. Second, it is better to make sure you target the right audience. So it is better to identify them first. The ‘golden’ and the most desirable audience for iGaming brands is usually solvent males above 20. As for creatives, it’s essential to highlight any unique information or bonuses your platform provides. It’s also crucial to emphasize the expected action several times, at the same time this call-to-action should be clear and easy to understand.

Emerging technologies and their use for iGaming brands

The development of technologies does not stand still. One of the technologies to use for influencer marketing of iGaming brands is virtual and augmented reality: create immersive experiences for the audience, allowing them to see the creator in a ‘real-world’ casino or sportsbook. This can be especially effective for online casinos, which often struggle to replicate the excitement and atmosphere of a physical casino.

Another technology to be used is artificial intelligence (AI). On the one hand, AI could analyze data about the influencers’ account, including audience, the engagement rate, number of comments and others. Some AI, like BuzzGuru, help get a clear picture of competitors’ influencer marketing strategies, including paid and organic mentions, lists of influencers involved, videos links released and budgets spent. 

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On the other hand, AI can assist in creating more engaging ad messages for the audiences, as well as developing tasks and briefs for creators, diversifying scripts and thus making every single launch unique. 

The importance of analytics in influencer marketing

As an agency, we stake on a deep analysis of current campaigns. This approach  always helps understand the key audience and provide recommendations for further launches – by cutting off non-working solutions, we easily increase the performance on the go. By going deeper into creators’ analytics such as audience data, engagement rates, average views and reach, in addition to previous launches’ performance for the similar products, we are able to make a clear estimation in order to squeeze the maximum possible outcomes. 

Besides, the industry is growing very fast and we’re always learning. The reality shows that even small changes in strategy can affect the whole launch significantly and only a proper analytics and the ability to overview things from the subtle side gives the luxury to absorb the newly came information.

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Industry News

Navajo Gaming Appoints John James as Chief Executive Officer

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Navajo Gaming has appointed John James as its Chief Executive Officer.

John James brings more than two decades of professional gaming and hospitality experience to Navajo Gaming. He previously served as CEO of River Rock Entertainment Authority in Geyserville California. There he exemplified his strong leadership skills by identifying and implementing innovative operational improvements to grow revenue while improving morale through thoughtful strategic direction and mentoring.

Prior to that, he led numerous tribal casinos including serving as CEO of Muckleshoot Casino Resort in Washington, CEO of Soboba Casino Resort in California, COO of Morongo Casino Resort & Spa in California, and CEO of Gila River Gaming Enterprises in Arizona. Additionally, he has served in leadership positions for Seminole Gaming Inc., Pechanga Resort and Casino, and various successful Station Casino properties.

As CEO of Navajo Gaming, John James will oversee and manage Navajo Gaming properties in New Mexico and Arizona, as well as ensure that Navajo Gaming policies and objectives are met. His three main objectives are to strengthen Navajo Gaming and the hospitality economy, return revenue to the Navajo Nation, and provide additional jobs to members of the Navajo Nation.

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“Navajo Gaming has grown to a multi-million-dollar enterprise over the past 15 years. John James brings extensive gaming and management experience and leadership qualities to lead Navajo Gaming. James has been widely recognized as the industry’s ‘best of the best’ for his exceptional strategic and positive impact. He will stimulate continued growth and success for Navajo Gaming as we remain focused on job creation and enhancing the Navajo economy,” Quincy Natay, Chairman of the Navajo Gaming Board of Directors, said.

“I am honored to serve Navajo Gaming’s team and guests under the stewardship of the board and alongside such a strong management team. Our industry is transforming rapidly and there is tremendous opportunity for Navajo Gaming to capitalize on opportunities, elevate guest experiences and solidify our reputation as exceptional destinations where memories are made,” John James said.

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Dominique Dawes

Ocean Casino Resort to Open Olympics-themed Medal Bar

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Ocean Casino Resort announced the opening of Medal Bar: The Summer Games Pop Up Experience, located at 1927 Lounge on the casino floor across from The Gallery. Medal Bar’s opening ceremony will take place on Friday, June 28 hosted by Gold Medal Winning Gymnast, and member of Team USA’s Magnificent Seven, Dominique Dawes.

“We are so excited to embrace this celebratory global event as only Ocean can. From specialty themed cocktails and décor to iconic athletes and gaming activations; Medal Bar will be a must-see destination for our guests this summer,” Kelly Burke, SVP and Chief Marketing Officer for Ocean Casino Resort, said.

Located at 1927 Lounge, Medal Bar will offer an international flair with Americana spirit and a nod to the host country (Paris). Social moments and nostalgia will abound throughout the venue where guests can go for the gold in a myriad of ways including sipping worldly drinks and flights, playing games, cheering on their favorite athlete, and more. The festivities kick off on Friday, June 28 with an appearance by Olympic Gold Medal Winning Gymnast Dominique Dawes and will extend through Labor Day Weekend. Normal operating hours will be Thursday and Friday, 5 pm to 12 am, Saturday, 3 pm to 1 am and Sunday, 5 pm to 12 am. Medal Bar will be open daily from Friday, July 26 through Sunday, August 11 showcasing all of the thrilling events and competitions.

Guests can also celebrate the start of summer with the 3rd annual North Beach Fireworks Spectacular on Friday, June 28 at 9:30 pm. The demonstration, in partnership with Fireworks by Grucci, will showcase a dazzling ocean-front fireworks display presented by North Beach Atlantic City with several viewing locations including The Park and the world-famous Atlantic City Boardwalk. The event will be open to the public.

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idPair Inc

National Voluntary Self-Exclusion Program (NVSEP) to Begin Free Self-Exclusion Assistance in Four US Jurisdictions

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idPair Inc., an award-winning provider of safer gambling technology, announced the upcoming launch of free self-exclusion assistance in Colorado, Iowa, Michigan, and Tennessee this August, as part of the first phase of the National Voluntary Self-Exclusion Program (NVSEP). Where states require a notarized form, a free remote online notary will be provided through the NVSEP platform to remove any cost for individuals. Importantly, there will be no changes to the respective state programs or how operators receive and process the self-exclusion information as part of this initiative.

Depending on the state, self-exclusion options will be available for casinos, online sports betting, online casino, online poker, fantasy sports, and/or horseracing. Each jurisdiction has its own unique gambling landscape, and individuals seeking to self-exclude are encouraged to visit www.NVSEP.com/jurisdictions to learn more, including which products and properties have a supported option.

Jonathan Aiwazian, CEO of idPair, said: “For the first time ever, individuals seeking a wider level of protection can self-exclude from multiple states in a streamlined fashion. While today we announce our ability to provide free assistance with self-exclusion in each of these 4 states, more jurisdictions are on the way, as we accelerate toward our goal of removing barriers for people seeking protection across all gambling jurisdictions and products.”

With future phases of NVSEP planning a deeper level of integration and potential to directly connect with the Player Account Management (PAM) systems of gambling operators, gambling regulators can one day ensure that voluntary self-exclusions are instantaneously processed, providing immediate protection for those who opt-in to the program, a major leap in efficiency to the current processing times in some existing programs.

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NVSEP’s announcement of assisting consumers with Colorado, Iowa, Michigan, and Tennessee self-exclusions is the first step in a broader effort to expand responsible gambling measures nationwide.

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