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Facial recognition in currency exchange machines to prevent AML

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Currency exchange machines featuring facial recognition technology have been installed in a variety of airports and travel hubs across Europe, in a bid to streamline the user experience and safeguard against fraudulent behaviour.

Currency exchange kiosks may provide the opportunity for criminals to convert illegally obtained cash, making it harder to trace the criminal activity in line with anti-money laundering (AML) protocols. Many countries have implemented transaction limits per day for all users of currency exchange machines as one way to combat this, but this may require customers to show ID and retain detailed records.

However, Swiss manufacturer ECEX Group uses facial recognition software developed by British company Innovative Technology to implement the AI-powered biometric solution into the Automatic Currency Exchange (ACE) machines as a way to automate these transaction limits. The software is within a compact device, ICU Pro, which provides secure, immediate facial recognition that allows users to quickly and efficiently use the currency exchange services.

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The use of ICU Pro as a biometric sensor for facial recognition acts as assurance for ECEX and customers alike, helping to adhere to AML requirements by implementing intelligent customer tracking that shows a customer’s previous exchanges and ensuring they stay within their transactional limits.

Similar to how a cashier can visually regulate the amount of times a customer uses a service, the technology enables the kiosks to recognise whether a person has met the standard limits for domestic transactions before they need a passport. This limit can be set in accordance with the AML regulatory requirements of the country, providing a more secure service without intruding on customer privacy.

If the exchange limit is below the threshold, the customer’s facial information is saved locally for one day so the technology can detect whether they make further exchanges during the time period and ensure the threshold isn’t exceeded.

Hizii Denys, Technology & Administrative Officer at ECEX Group AG, said: “We chose ICU Pro for our facial recognition needs because we needed a solution that offered a quick, seamless, secure and – most importantly – compliant service for our customers. The ACE machines are intended to streamline the currency exchange process, and ICU Pro helped us to achieve that.

“The big advantage is that any biometric data cannot be accessed because of the encryption inside the device, so there is no need for GDPR concerns. Our technology is unique and we haven’t found a similar analogous solution around the world, so we’re happy to be able to implement this feature with ICU Pro.”

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The implementation of the technology comes during a period of significant public outcry at recent failures to comply with AML protocols by large organisations, and intends to make AML procedures standard within the currency exchange market. The new technology hopes to make it easier for tourists to travel with ease, knowing their money is safe and handled responsibly.

Dr. Andrew O’Brien, Biometrics Product Manager at Innovative Technology, said: “Currency exchange is a complicated process that requires responsibility and regulatory compliance from any services involved. We’re excited to partner with ECEX to enable a further level of compliance and customer security through ICU Pro. Our biometric technology has the ability to link customers’ transactions, and this approach also has exciting opportunities in Gaming, where we can help limit and protect customers from excessive gambling.”

The machines are designed to offer quick and easy access to AI-powered, secure currency exchange, in a range of handy locations including airports, hotels, train stations, banks and more. The ACE machines are already operating in Geneva Airport (Switzerland), Billund Airport (Denmark) and Boryspil International Airport (Ukraine), as well as the Hilton and Opera Hotel in Kyiv, Ukraine.

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LiveScore Group Announces Internal Restructuring as Part of Sustainable Growth Strategy

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LiveScore Group has announced an internal restructuring process, expected to impact more than 100 existing roles across multiple business locations, including London.

The changes are seen as a difficult yet important step for LiveScore Group, streamlining the business to create improved structures and a pathway to long-term sustainable growth. All impacted employees have been informed and are now subject to a confidential consultation process.

Sam Sadi, CEO of LiveScore Group, said: “On behalf of all Directors of LiveScore Group, and the relevant subsidiary companies, we are saddened by the difficult decision to commence an internal restructure of the business, a process which impacts a significant number of our people.

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“Whilst we celebrate our recent period of significant and exciting growth, we must now future-proof the organisation and ensure our internal structures allow us to achieve long-term and sustainable success.

“This is a hard time for all our people, as we say goodbye to colleagues who have played an important role in our journey across recent years.”

The announcement follows on from the recent news that LiveScore Malta Limited (part of LiveScore Group) is to withdraw its LiveScore Bet brand from the Netherlands following recent government tax increases in the market. The announcement includes those impacted by this. There will be no other customer impact in respect of any of the remaining LiveScore, LiveScore Bet or Virgin Bet sites globally.

The post LiveScore Group Announces Internal Restructuring as Part of Sustainable Growth Strategy appeared first on European Gaming Industry News.

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Pronet Gaming Appoints Alex Karaoulis as its New Commercial & Product Strategy Lead

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Pronet Gaming, an award-winning platform provider of full turnkey solutions, announced the appointment of Alexandros Karaoulis as its new Commercial & Product Strategy Lead.

With over 14 years of experience in the iGaming industry, Karaoulis brings a wealth of knowledge and expertise that will be instrumental in driving the company’s strategic initiatives forward.

Throughout his iGaming career, Karaoulis has held various senior roles with B2B sportsbook and casino providers, as well as with B2C operators. His extensive background in marketing and sales within the iGaming sector positions him as a true industry expert, ensuring that Pronet Gaming remains at the forefront of innovation in a rapidly evolving market.

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“I am thrilled to join Pronet Gaming and excited to fulfill my role in developing and executing sales strategies to drive the company’s revenue growth in key markets,” Karaoulis said.

With a track record in commercial strategies and driving product excellence, Karaoulis’ appointment is invaluable as Pronet Gaming now seeks to expand its footprint to Asia. His vision and deep understanding of the iGaming landscape equip him to navigate the unique challenges and opportunities that the dynamic region presents.

“I want Pronet Gaming to lead the iGaming revolution by providing innovative, culturally tailored solutions that cater to the diverse and rapidly growing demands of the region. Through strategic partnerships, cutting-edge technology, and a deep understanding of local markets, we aim to empower operators to offer world-class gaming experiences that engage players and drive sustainable growth,” he added.

According to Karaoulis, Pronet Gaming is poised to make a splash in Asia by leveraging its advanced technology, flexible platform solutions and deep market expertise while adapting to the unique characteristics of the region.

“The key differentiation point of Pronet Gaming is that we have B2C experience, which greatly aids in understanding the needs of operators and helping them to improve and execute their strategy according to the market. I have worked in B2C roles for more than seven years in my iGaming Career and managed campaigns across various channels, optimised conversion funnels, and learned to use data to improve player acquisition and retention,” said Karaoulis.

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Karaoulis acknowledges that the marketing skills he has acquired from B2C experience are valuable in every B2B environment. As he dives into his new role at Pronet Gaming, Karaoulis aims to guide his operator clients on how to better market their own sites, including providing them with advice on effective acquisition strategies, content marketing and campaign structures that appeal to iGaming audiences.

“I also focus heavily on engagement strategies, loyalty programs, bonuses, and personalised offers to keep players active and returning. In my new B2B role, I will advise clients on best practices for player engagement, helping them adopt effective loyalty programs, personalised marketing, and retention tactics that drive player lifetime value to improve the end-player experience for our clients’ sites,” Karaoulis added.

The post Pronet Gaming Appoints Alex Karaoulis as its New Commercial & Product Strategy Lead appeared first on European Gaming Industry News.

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Vbet Wins Best Online Casino Operator 2024 at SiGMA Europe 2024

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Vbet has been crowned the Best Online Casino Operator 2024 at the highly coveted SiGMA Europe event, cementing its position as a leader in the online gaming industry.

This achievement highlights Vbet’s commitment to providing an exceptional user experience by combining cutting-edge technology with a vast range of options and a secure process. The dedication to creating a responsible, enjoyable environment for players was recognised with this award, making this accolade even more significant. As Vbet continue to expand into new markets, the list of strategic partnerships grows alongside our constant drive to expand its offering. This award serves as a stepping stone on its path to reach more players and set new standards in the industry.

Arman Khachatryan, VBET’s Managing Director, said: “We are incredibly proud to receive the Best Online Casino Operator award at SiGMA Europe 2024. This recognition is a testament to the hard work, passion, and effort of our entire team. Our mission has always been to deliver the highest quality experience in the safest environment possible to our users. This award not only recognizes our dedication to this mission but also motivates us to continue expanding into new markets and territories.”

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The post Vbet Wins Best Online Casino Operator 2024 at SiGMA Europe 2024 appeared first on European Gaming Industry News.

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