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Racing TV survey uncovers significant black market threat

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A recent Racing TV survey has drawn a strong response among its members, with more than 3,500 having their say on the Gambling Act Review and the spectre of the black market.

Racing TV is fully supportive of the objectives of the Gambling Act Review in protecting those at risk of gambling harm. In what is the first consumer survey to assess the scale of the black market and affordability checks, the key findings were:

  • 80% of the 3,469 respondents said they would not like to see mandatory limits imposed by bookmakers
  • 15% of 3,539 respondents said they bet, or know someone that bets, with an unregulated online bookmaker
  • 22% of 3,575 respondents said they have been asked to supply personal information
  • 50% (404 respondents) of those asked to supply this information, refused to do so
  • 92% of 3,237 respondents said they would consider using a different bookmaker if no personal information was required

Affordability checks and loss limits have been key focal areas of the ongoing Gambling Act Review and will draw most attention when the White Paper is published.

Reports in the media last year indicated that a leaked draft of the White Paper contained fixed loss limit thresholds. These are highly contentious for our survey respondents. Nearly 80% of the 3,469 respondents said they would not like to see mandatory limits imposed by bookmakers.

Perhaps the most worrying of these findings was that 15% of the 3539 respondents to the below question said that they bet, or they know someone that bets, with an unregulated online bookmaker.

In the absence of clear direction from the Gambling Commission, and while the wait for the publication of the White Paper goes on, many bookmakers have introduced affordability checks, some of which, such as requests for payslips, bank statements or P60s, could be considered intrusive.

More than 22% of the 3,575 respondents to the below question suggested that they have been asked to supply such documents.

Just over half of those who had been asked to supply such documents declined to do so.

In addition, more than 92% of 3,237 respondents to the below question suggested they would consider using a bookmaker, which didn’t require documentation.

Martin Stevenson, CEO of Racing TV’s parent company Racecourse Media Group, said: “The widespread response to the Racing TV survey shows how much the ongoing Gambling Act Review, combined with their recent experiences, is affecting our members.

“Our survey revealed that 15% of respondents bet, or know someone that bets, with an unregulated bookmaker, which is of real concern. With millions of customers betting on racing, the findings of this survey indicate that hundreds of thousands of punters are potentially using the black market.

“This survey is clear evidence that shows that the black market is real and substantial and suggests that affordability checks are having the effect of moving a significant number of affected punters out of the UK-regulated environment and so exposing them to potential harm. This must be a pyrrhic victory and the opposite to what affordability checks set out to achieve.

“We have shared this information with the Gambling Commission and hope that they can take account of this in their assessment of the black market. The evidence suggests it exists and is only building.”

Stevenson went on: “Nearly a quarter (22%) responded yes to the question on whether they had been asked for personal information, with 50% refusing to comply. This is a strikingly high percentage, demonstrating consumers’ rejection of this intrusion on their leisure activity.

“The inference that 22% of racing punters are at risk of harm is very challenging to believe and appears excessive when compared against the overall prevalence of problem gambling.

“In addition, RMG has seen a material decline in online betting turnover on horseracing in 2022. The Racing Post has estimated the sport could lose up to £40m of funding each year. Everyone involved in the industry should be deeply concerned. The impact of affordability checks is that the sport is suffering a heavy financial toll.”

The former Minister with responsibility for Horseracing and Gambling, Paul Scully, recently indicated how the Government were approaching affordability checks, saying: “It is not the role of the government, it is not the role of the Gambling Commission, to tell people how much of their salary they are ‘allowed to’ spend on gambling.”

Stevenson continued: “I hope that the new Minister with responsibility for Horseracing and Gambling will also consider the results of this survey as part of the ongoing work on the Gambling Act Review. It has been long overdue, in this process, to consider the attitudes of the consumers themselves in regard to how they choose to spend their time and money. I was very glad to hear the former Minister acknowledge that in his recent speech.

“Applying universal limits does not recognise the wide range of natural betting behaviours, events, seasonality or differing individual financial circumstances. The undoubted highlight of the Jumps season, the upcoming Cheltenham Festival – which is the major focus for many punters – is clearly a case in point. To that end, I was pleased to see the former Minister stating that a ‘one size fits all approach’ was not the intention.

“I’d like to thank all our members who took part in the survey.”

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Ruud Bergervoet Reappointed as CFO of Holland Casino

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Ruud Bergervoet has been reappointed as CFO of Holland Casino. He will remain financially responsible for the gambling provider for another two years. Bergervoet has already been CFO for two terms of four years, but due to the special circumstances of the company, he has been asked to remain as a director.

CEO Petra de Ruiter said: “I am very happy that Ruud is prepared to stay with us. With his experience and knowledge of the company, he is indispensable at this moment. We have to work very hard in the coming years to keep Holland Casino financially healthy. And I am certain that this is in good hands with Ruud.”

Ruud Bergervoet has been working at Holland Casino since 2017. Before that, he worked as CFO at FD Mediagroep and Sdu Uitgevers, among others.

During the shareholders’ meeting of April 16, Bergervoet was nominated by the Supervisory Board and his nomination was confirmed.

The post Ruud Bergervoet Reappointed as CFO of Holland Casino appeared first on European Gaming Industry News.

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The 8th AskGamblers Awards Officially Enters the Voting Stage

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AskGamblers has announced that the final voting stage of the 8th annual AskGamblers Awards has started.

The voting phase kicked off on 28 April, and will last until the award ceremony scheduled for 12 June.

As in previous editions of the Awards, players can cast their votes for one of the top 10 finalists in the following categories: Best Casino, Best New Casino, Best Sportsbook, Best New Slot and Best Software Provider.

The Best Crypto Casino, Best Partner and Best Manager categories will traditionally be chosen by the AskGamblers team. This year’s edition introduces a new category, the Superstar Award, a crown achievement handed out to one operator that best represents the values of brands, whose laureate will also be chosen solely by AskGamblers.

Another novelty in this year’s Awards cycle is the Forum vote: the votes from the members of AskGamblers Forum will be counted towards the final tally of votes as a separate voting tier.

Commenting on the launch of the 8th AskGamblers Awards voting stage, Dijana Radunović, General Manager at AskGamblers, said: “Now that we have the finalists, we are entering the final stages of preparation for our biggest night of the year. To say that we are excited about the 8th edition of the AskGamblers Award would be an understatement.”

“As everybody in the team is working tirelessly to make the gala ceremony a night to remember, we invite our players to do their bidding: to give a vote to their favourite contestants and help us choose the rightful winners in the five categories that are open to public vote,” Radunović added.

Before the award ceremony on 12 June, AskGamblers will host the traditional Charity Night on 11 June, where the partners will bid for positions on the website, with the money raised allocated to a humanitarian cause.

The post The 8th AskGamblers Awards Officially Enters the Voting Stage appeared first on European Gaming Industry News.

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Flexion Reports Revenue Increase of 9% for 2024

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Flexion, the games marketing company, has announced that its revenue grew 9% to year-end December 2024. The growth is attributed to the Company’s success in the alternative app store market.

Since its IPO in 2018, the company has built a well-positioned games marketing business around the alternative stores and grown annual revenue 50-fold to almost US$100 million. Its game portfolio represents several billion US$ in gaming IP for alternative market partners like Samsung, Amazon, Huawei, OneStore and Xiaomi.

“With the Digital Markets Act (DMA) coming into force in Europe and recent legal actions in the US, mobile game developers have felt a new-found freedom to explore their market options. We’ve already moved beyond the era when Google and Apple controlled everything. Developers are looking for alternatives that offer better margins, and additional audiences and revenue. Partnering with Flexion opens up a range of market channels with very little up-front investment,” said Jens Lauritzson, CEO of Flexion.

Flexion currently distributes more than 30 high-profile titles on the alternative stores. Top-tier games in the Flexion portfolio make on average US$ 10 million a year based on Q4 2024 run rate. That’s income in addition to their Google and Apple revenue with a business model that adds little to their costs.

In Q4 2024, Flexion-serviced games were, on average, generating 9.3% through the alternative stores of the revenue they made on Google Play. This is a significant boost for Flexion’s partners without major costs or effort.

“If you scale for the size of the stores, the alternatives massively out-performed Google in Q4 for our games. This is exciting both for Flexion’s business and for the future of the games industry as a whole. We’re seeing the beginning of a sea change in games marketing,” Jens said.

“We’re seeing just the beginnings of a major shift in how top-tier developers address their markets. Using Flexion to access alternative stores is an easy first step into the post- Google and Apple world. Many developers are already looking at their options beyond that and Flexion will be right there with them providing the technology and expertise they need to maximise the potential of their games,” Jens added.

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