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European Casino Association Appoints Erwin van Lambaart as New Chairman

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During the ECA General Assembly, held at ICE London 2023, the ECA Board of the European Casino Association announced that after eight successful years, Per Jaldung has stepped down as Chairman of the association, and by unanimous member approval, Erwin van Lambaart has been appointed his successor.

A proven leader in the casino and entertainment industry for over 20 years, Per Jaldung has served as Chairman of the ECA since 2015. Prior to entering the casino entertainment business, Per served in multiple capacities for the Stockholm Police Department and the National Criminal Intelligence Service for 13 years. His background in law enforcement led him to Casino Cosmopol in 2002 as head of Security and Surveillance, after which he was promoted to General Manager of the Gothenburg property in 2005. In 2008, Per was appointed CEO of Casino Cosmopol, a role he held until December 31, 2022.

“It has been an honour to serve as Chairman of the ECA. The greatest asset of this industry is its people, and I have been privileged in this role to have experienced the warmest of welcomes from across all countries and all roles and positions within the diverse and multi- faceted European and international land-based casino sector. It has not been a role without its difficulties, and the industry continues to face ongoing headwinds from multiple directions, but the members of the ECA, and especially this Board of Directors and the new Chairman, can accept and master these challenges. I congratulate Erwin van Lambaart on his appointment as it is a role which he will tackle with the utmost energy and dedication,” Per Jaldung said.

The new ECA Chairman Erwin van Lambaart has been a Member of the ECA Board since 2021; he joined Casinos Austria and Austrian Lotteries as CEO in March 2022. Erwin has a substantial background in the media, hospitality, event, marketing and entertainment sectors. After graduating from the Hotel School in The Hague, he worked for 15 years in the international hotel industry. After this, he moved on to the global live entertainment world, where he worked for another 15 years.

In 2016, he took over as CEO of Holland Casinos, establishing himself as a proven casino and gaming expert. On March 14, 2022, Erwin van Lambaart moved to Austria and took up his position as CEO of Casinos Austria AG and Österreichische Lotterien GmbH.

“I am delighted to have been appointed as Chairman of the European Casino Association by my peers in this amazing industry. I understand that it is a big responsibility to serve the ECA members in these challenging times for the casino industry. I would personally like to thank Per Jaldung for his distinguished stewardship of the association and for his ongoing support, advice and leadership. I look forward to working with him in the future and wish him the best in his new ventures. The licensed European casino industry continues to face great changes and even disruptions. In the coming weeks, I will be working with the ECA members and the ECA board as well as our partners on the priorities for the future work of our association,” Erwin van Lambaart said.

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Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

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The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.

In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.

Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”

The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.

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SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

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SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.

These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.

Players have approximately a month to vote between the 10th of April and the 12th of May.

For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:

• Game Studio of the Year

• The Slot Everyone’s Talking About

• Star Slot in the Making

• Casino of the Year

• Excellence in Bonus Variety

• Industry Standard in Responsible Gambling

• Live Casino of the Year

• Best Sports Betting Platform

• Best New Casino

• Best Crypto Casino

While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.

The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.

SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”

The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.

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DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

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DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.

The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.

DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.

At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.

“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.

Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.

“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.

The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.

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