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Trust Payments to power cashless wallet mobile payments for Hippodrome

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Trust Payments, a leader in fintech powering truly innovative customer commerce solutions, has been selected by the world-famous London Hippodrome Casino to power its new cashless wallet mobile payments offering.

Visitors of Hippodrome will now be able to pay responsibly for their entertainment on the Hippodrome Casino mobile app, across all touchpoints in all eight floors of gaming, bars, and restaurants. Payments will be processed via Trust Payments’ flagship TRU Connect Payments Gateway including the ability to pay using Apple Pay and Google Pay.

Customers will have the ability to save card details within the mobile app for future or repeat use. This will help to reduce friction and facilitate easy repeat custom while inside Hippodrome to ensure a smooth and enjoyable playing experience.

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Jonathan O’Connor, Chief Commercial Officer at Trust Payments, said: “It’s fantastic to be working with Hippodrome to digitise their payment offerings and embrace the potential of cashless wallets within this famous UK casino operator. Allowing visitors to make payments in simple ways on their mobile phones will be a key step in helping to enhance payment experiences and deliver a frictionless guest experience that maintains the high levels of customer satisfaction that Hippodrome is renowned for.”

Trust Payments was able to customise its offering for Hippodrome based on its extensive experience working in the gaming industry, providing customers with enhanced payment experiences and capabilities and specialise in helping gaming operators to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce™. This includes token-based payment options for deposits and withdrawals allowing a seamless pay-in and pay-out experience for players.

The selection was facilitated by payments consultancy business, Qubzo Payments Consultancy, whose founder Rohin Thakrar said: “I explored other potential partners for Hippodrome’s requirements and found Trust Payments to be the right provider.”

George Constantinou, Director of Online Gaming at Hippodrome Casino, added: “We’re delighted to be working with Trust Payments on cashless wallet mobile payments. In the year that we celebrate our 10th anniversary this is another great strides forward with digital payments. One that both modernises our payment options but also incorporates all requirements for safer gambling.”

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IGT Achieves Improved ESG Score from FTSE Russell

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International Game Technology PLC announced that it has achieved an environmental, social and governance (ESG) Score of 4.3 out of 5.0 from FTSE Russell, positioning IGT in the 97th percentile within the Travel and Leisure sector of FTSE Russell’s ESG Scores. This was an improvement from IGT’s previous ESG Score of 4.2 out of 5.0 in 2023, demonstrating its ongoing commitment to enhancing ESG performance.

“As a company committed to continually elevating our sustainability practices and leadership, IGT is proud to once again achieve an improved ESG score from FTSE Russell. Through our global Sustainable Play program, we execute sustainable practices and policies throughout our company and this improved score validates our ongoing efforts,” Wendy Montgomery, SVP of Marketing, Communications and Sustainability at IGT, said.

FTSE Russell’s ESG Scores and data model allows investors to understand a company’s exposure to, and management of, ESG issues in multiple dimensions. The ESG Scores are comprises an overall rating that breaks down into underlying pillar and theme exposures. Scores built on over 300 individual indicator assessments are applied to each company’s unique circumstances. The ESG Scores align with the UN Sustainable Development Goals (SDGs), all of which are reflected in FTSE Russell’s ESG framework.

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Super Group Appoints Merrick Wolman to its Board of Directors

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Super Group has appointed Merrick Wolman to its Board of Directors, effective from February 18, 2025.

Mr. Wolman is the Chief Executive Officer of a global finance company and has worked closely with the Super Group executive team for over two decades.

Neal Menashe, Chief Executive Officer of Super Group, said: “We are very pleased to welcome Merrick to the board. His deep understanding of the gaming industry, alongside his wide range of experience in executive roles, will be of great value as we continue to pursue our global growth strategy and build on our successes to date.”

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This appointment brings the total directors on Super Group’s board to nine, including five independent directors.

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Kindred Reports Decline in Revenue from High-risk Players for Q4 2024

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Kindred Group has reported decline in its share of revenue from high-risk players for the fourth quarter 2024 at 2.7% (Q3 2024 3.2%). The percentage of detected customers who exhibited improved behaviour after interventions showed an improvement at 92.2% (compared to 87.3% in Q3 2024). This positive trend is mainly the result of stricter measures across key markets, improved internal processes, as well as the exit from non-locally licensed markets as part of to the acquisition by La Française des Jeux (FDJ) in October 2024. This shift reflects Kindred’s broader commitment to maintaining high regulatory standards and fostering safer gambling practices.

“It is pleasing to see the decline in high-risk revenue during the fourth quarter of last year. We know that the share fluctuates between quarters, but the long-term trend is showing a steady decline. We remain dedicated and focused on improving our systems and processes to ensure we offer our customers a safe and fun experience,” Esther Scheepers, Head of Responsible Gambling at Kindred Group, said.

“The increased focus on responsible gambling by regulators and the industry is welcomed. From our end, we see that by combining our expertise with emerging technologies, we can further enhance detection capabilities. We are currently working on our existing detection system in combination with an additional system that will enable us to integrate more robust compliance features and optimize our overall approach to safer gambling. Furthermore, we are exploring opportunities to expand our research efforts, aiming to support data-driven discussions and looking at emerging trends in consumer protection. All these aspects are important to protect the integrity of the licence model and maintain a level playing field,” Esther Scheepers added.

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