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European Gaming Congress 2024

iGaming Industry

Advantages of chatbot integration into gambling

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Advantages of chatbot integration into gambling

Integration of casinos using a chatbot means obtaining a steadily growing source of profit. Currently, this niche is free and offers operators huge bonuses.

 

According to Vadim Potapenko, a representative of Slotegrator aggregator, Telegram casino is a modern gambling trend, allowing users aged over 18 years to enter casinos via the messenger. It is the chatbot that assists them in this issue. It serves as an intermediary, sending player’s request to the casino platform and showing the result. Surely, such a scheme is available not only on Telegram but also on other messengers.

 

Concept of online casino chatbots

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A chatbot casino offers users a set of traditional online gambling games, free spins, bonuses, and technical support. Players can easily bet, deposit, and withdraw money.
A game via a chatbot can be organized by two ways:

  • communication with the chatbot is conducted using text messages;
  • gamblers play using interface buttons.

The second way, with graphic interface, is more preferable for players, as they do not have to type messages but press the button. However, in any case, chatbots are intermediate parties. When downloading the game, it sends a request to the online casino; the platform processes the request, and give the results, which the chatbot tells the user. All mathematics and logic of the game is programmed in the system server.

Advantages of casino chatbots

Chatbot launching has a lot of advantages for online casinos:

  • messengers are quite popular and reach the greatest possible audience of potential casino customers;
  • similar game services guarantee the anonymity: none of the structures is able to obtain an access to user’s private correspondence;
  • operators can launch a chatbot casino in the regions where common online casinos are banned and blocked by the regulators;
  • one can create a pleasant image for a casino bot and it won’t differ from the analogue online service;
  • an online casino chatbot is a perfect solution at the poor Internet connectivity;
  • such casinos can be controlled from any country;
  • users can play their favorite games without leaving the messenger;
  • a chatbot allows to personalize the game and improve gambling experience;
  • messenger users can involve friends in the game and share their achievements with each other.

 

Many experts believe that chatbots are the future of gambling. Assaf Stieglitz, the founder of odds1x2 betting shop, believes that chatbots allow companies to reduce their staff expenses and use saved money to grow their business: attract new customers using bonuses, profitable offers, add new games etc.

You can discover more about the development of chatbots for online casinos on October 12 at Riga Gaming Congress. One of conference speakers – Ishay Tentser, CEO at IniTech – will tell the audience how to generate leads and to increase the profit using chatbots. Besides, Slotegrator will present its solutions for launching a successful Telegram casino in the demo zone.

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Tickets to the congress can be bought following the link.…

The post Advantages of chatbot integration into gambling appeared first on Eastern European Gaming – News – Interviews – Legal Market Updates – Premium Reports – Events – Directory.


Source: EEGaming.

Amusnet

Amusnet Sets the Stage for Global Gaming Excellence at G2E Las Vegas

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Amusnet has announced its participation in the 23rd edition of G2E Las Vegas (Global Gaming Expo) at The Venetian Expo from October 7-10. As one of the largest expos globally, G2E provides a platform for the company to showcase products across its Online Casino, Live Casino, and Land-based verticals, positioning Amusnet as a prominent all-casino provider in the competitive iGaming industry.

“We are excited to attend G2E Las Vegas 2024 to present our latest online casino portfolio and Type S slot cabinets: our first-ever product series for Land-based casinos, designed to offer a competitive edge by combining Amusnet’s top-notch game portfolio with an immersive player experience. Our focus is on delivering solutions that maximize performance and cater to the evolving needs for both online and land-based casinos,” said Borislav Marinov, Head of Business Development, Land-based, at Amusnet.

Alongside its technical excellence, the premium Type S series showcases the company’s award-winning titles, including 20 Golden Coins, Extra Crown, Fruits & Gold, and Cocktail Rush. It also features Amusnet’s popular four-level bonus game, Jackpot Cards, along with other exciting features like Free Spins, Buy Bonus, Pick Me Bonus, and Symbol Upgrade.

Amusnet will host an activation featuring its premium slot cabinets at the upcoming expo, offering attendees the opportunity to experience the thrill of Type S in real time and win exciting gifts.

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Canada

SoftGamings Doubles Down on Global Expansion by Introducing Tobique Gaming Licence

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SoftGamings, the market leader in iGaming solutions and services, announced the arrival of the Tobique Gaming License on the market. The move reflects the company’s commitment to enhancing regulatory compliance and expanding its footprint in the competitive iGaming industry.

Tobique Gaming, managed by the Tobique First Nation in western New Brunswick, Canada, oversees the issuance of online gambling licenses through the Tobique Gaming Commission (TGC) — a regulatory body established under the Tobique Gaming Act of 2023. This initiative is known for its stringent standards and emphasis on responsible gaming. Furthermore, it promotes economic development within the Tobique First Nation community.

The Tobique Gaming license provides operators an entry point into the online gaming and gambling industries. With it, businesses and iGaming operators can conduct operations in various global regions and offer multiple services, from betting to casino games and lottery promotions. The best of all is the streamlined application process, which lasts only 4 to 6 weeks.

SoftGamings is fully prepared to support clients and those interested in obtaining this license. Leveraging its innovative technology and diverse game portfolio, SoftGamings is ready to support clients in navigating the application process and leveraging the benefits of the Tobique Gaming License. The company’s comprehensive services include game development, casino management systems, and payment integrations, making SoftGamings a preferred partner for numerous operators and developers worldwide.

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Consequently, helping the clients obtain the Tobique Gaming license and being an entry point represents a significant milestone in SoftGamings’ ongoing efforts to refine its service offerings, maintain the highest standards of gaming integrity, and bolster its regulatory standing. As the company moves forward with this licensing process, it anticipates a positive impact on its operations and continued success in delivering exceptional gaming solutions to its global clientele.

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4Play

Fast Track Enters into Partnership with 4Play

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Fast Track, the leading player engagement platform built specifically for the iGaming industry, has partnered with 4Play, a dynamic and innovative gaming operator renowned for its exceptional player experiences in both casino and sports betting.

Launched in 2023, 4Play has rapidly gained recognition in the industry, primarily targeting the burgeoning Brazilian market. With a commitment to delivering unparalleled entertainment, 4Play offers its players a seamless experience in Portuguese, featuring popular gaming verticals such as casino and sports betting.

4Play’s decision to integrate Fast Track CRM comes as part of its strategic initiative to bolster player retention and streamline operations through advanced automation. Fast Track’s robust platform will enable 4Play to automate complex player journeys, ensuring each interaction is personalised and timely.

“We are excited to partner with Fast Track to elevate our player engagement strategies. Their innovative approach to CRM and their commitment to creating individualised player experiences align perfectly with our vision for 4Play. We look forward to leveraging their platform to enhance our player retention and operational efficiency,” Mateus Ihering, Chief Operating Officer of 4Play, said.

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Fast Track’s CRM platform, recognised for its real-time data capabilities and comprehensive automation suite, will support 4Play in achieving its business goals. By automating player communications and optimising the registration journey, 4Play aims to significantly increase its number of depositors while maintaining a high level of engagement among its 148,000 monthly active users.

Simon Lidzén, Co-Founder and CEO of Fast Track, said: “We are delighted to welcome 4Play into the Fast Track family. Their innovative spirit and dedication to providing top-tier player experiences make them an ideal partner. Together, we will set new standards in player engagement and retention, ensuring that 4Play continues to thrive in the competitive iGaming landscape.”

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