

Compliance Updates
Hellenic Gaming Association Intensifies its Efforts to Combat Illegal Online Gambling
The Hellenic Gaming Association (HGA) has intensified its efforts against the phenomenon of illegal online gambling, which has reached enormous proportions in recent years with incalculable economic and social impacts.
Following a lawsuit recently filed by the organisation under President Christos Panagopoulos against an internationally active company conducting illegal gambling in Greece without the necessary licensing from the Hellenic Gaming Commission (HGC), a new lawsuit targets two well-known Greek influencers. These influencers, through their social media content, promote unlicensed gambling websites.
These internet personalities have posted a series of videos encouraging their mostly young audience, including minors, to visit these sites by sharing how they “managed” to win tens of thousands of euros by betting and playing on these illegal platforms. However, they conceal the fact that these are illegal gambling companies while enticing viewers with the promise of easy money.
It is important to highlight that their audience includes minors, who find an open door in the unlicensed environment where there are no controls or restrictions, unlike legal online companies where one must be at least 21 years old to open an account and play.
Besides the two Greek influencers, the association is planning to file reports to social media platforms and online services hosting ads and promoting unlicensed providers. Initially, they will approach the relevant departments of these organisations, and they may even take the matter to prosecutorial authorities. The initiatives undertaken by the HGA to combat illegal gambling often aim to fill the void left by the State, which is fundamentally responsible for addressing this open wound with appropriate actions, rather than a private entity.
The massive scale of illegal gambling in Greece was confirmed by a recent official survey conducted by the HGC in collaboration with KAPPA Research, shedding light on the hidden side of this illicit activity. According to the survey, 900,000 Greeks, or nearly 1 in 10, participated in illegal gambling at least once in the past 12 months, with an estimated astronomical expenditure of 1.7 billion euros in the unlicensed environment.
Of the total 1.7 billion euros, 1.1 billion was spent on illegal online games, and the remaining 600 million euros were associated with money spent in physical networks, such as unlicensed clubs and casinos. The average annual amount spent per player online reached approximately 1200 euros, while for land-based gambling, the corresponding amount was 738 euros.
The post Hellenic Gaming Association Intensifies its Efforts to Combat Illegal Online Gambling appeared first on European Gaming Industry News.
Australia
VGCCC Fines Werribee RSL for Self-exclusion Failures

The Victorian Gambling and Casino Control Commission (VGCCC) has fined the Werribee RSL $30,000 for failing to prevent 2 self-excluded customers from gambling.
VGCCC CEO Suzy Neilan said: “This is the first time the VGCCC has taken disciplinary action against a club or hotel for self-exclusion breaches.
“Self-exclusion programs empower people to manage their gambling by registering to be temporarily or permanently blocked from entering gambling areas of clubs, pubs and casinos.
“By failing to respect a person’s decision to self-exclude, a venue may put customers who have decided to take a break from gambling, or quit altogether, at risk of experiencing gambling harm.”
In January 2024, the VGCCC received an anonymous tip-off that a self-excluded person entered the Werribee RSL gaming room and used the poker machines. The venue self-reported a second breach in May 2024, after realising a different customer had gambled at the venue on at least 4 occasions between February and May 2024.
Ms Neilan said: “Taking disciplinary action is the last resort. We would prefer venues take their harm minimisation responsibilities seriously by complying with their legal obligations, including through the effective implementation of tools like self-exclusion.
“Venues and their staff are the last line of defence for self-excluded customers, who should be able to trust that their decision to self-exclude will be respected. They must have the appropriate controls in place to prevent self-excluded people from entering gaming rooms.”
The VGCCC acknowledged that Werribee RSL cooperated with the investigations and has since taken steps to strengthen its procedures. These include improved and regular staff training, daily audits of the self-exclusion register and greater use of technology to identify self-excluded customers who attempt to enter the gaming room.
This remedial action was taken into consideration in determining the amount of the fine.
The post VGCCC Fines Werribee RSL for Self-exclusion Failures appeared first on European Gaming Industry News.
Compliance Updates
Konami Gaming Awarded Gaming-related Vendor License in the UAE

Konami Gaming Inc. announced successful completion of Gaming-related Vendor Licensing in the United Arab Emirates (UAE), a key emerging market for commercial gaming. Konami Gaming is among the first in the industry to be awarded a Gaming-Related Vendor License by the General Commercial Gaming Regulatory Authority (GCGRA), an independent entity of the UAE Federal Government with exclusive jurisdiction to regulate, license, and supervise all UAE commercial gaming activities. A leading global provider of casino games and casino management systems, Konami has been awarded official license to serve the UAE’s developing gaming market with its award-winning products and services.
“Since Konami Gaming’s inception, our global growth has been achieved with an unwavering commitment to compliance. As the United Arab Emirates expands its economy to the regulated commercial gaming space, Konami is dedicated to supporting this market with the same integrity, innovation, and excellence we bring to all 431 gaming jurisdictions we serve worldwide,” said Tom Jingoli, president & chief operating officer at Konami Gaming.
For a quarter century, casino players have enjoyed Konami Gaming’s slot machines for the Class III gaming space, in which game outcomes are determined by random number generators (RNG). The company has since expanded its world-famous casino entertainment to online gaming and a variety of central determination market sectors. Additionally, Konami Gaming has spent over 20 years delivering its industry-leading SYNKROS casino management system to some of the largest and most diverse gaming destinations on earth, with ultra-reliable 99.99% uptime.
The post Konami Gaming Awarded Gaming-related Vendor License in the UAE appeared first on European Gaming Industry News.
Australia
ACMA: ReadyBet Breaches Gambling Self-exclusion Rules

The Australian Communications and Media Authority (ACMA) has issued ReadyBet with a remedial direction after the company marketed to customers who had registered with BetStop – the National Self-Exclusion Register (NSER).
An ACMA investigation found ReadyBet sent 273 texts and push notifications from its mobile app to self-excluded individuals.
Separately, the company also failed to promote the NSER in 2342 push notifications despite it being mandatory to promote BetStop in any marketing electronic messages.
The ACMA issued the remedial direction so that ReadyBet takes action to prevent it breaching the rules in the future.
Under the remedial direction, ReadyBet must commission an independent review of its marketing systems, including its use of third-party suppliers.
ReadyBet must also engage a provider to deliver training to its staff to avoid messages being sent to self-excluded individuals.
The ACMA may seek civil penalties if ReadyBet does not comply with the remedial direction.
The post ACMA: ReadyBet Breaches Gambling Self-exclusion Rules appeared first on European Gaming Industry News.
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