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Canada

FACEIT launches a major update to the platform for South American CS:GO players to help improve their competitive gaming experience

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FACEIT, the leading competitive platform for online multiplayer games, with over 26 million users has today announced a significant update to the platform for South American CS:GO players. The update will include an improved Matchmaking experience with language-based matching, improved translation and a better user interface to allow players to track their rank and Elo rating with ease. In addition, players will have access to the best Anti-Cheat in the market and opportunities to play against the best in the FACEIT Pro League, with a monthly prize pool up for grabs.

FACEIT’s new and improved Matchmaking system underwent several updates following a number of player surveys from the last year and input shared by the players, professional players, content creators and important community figures in the South American region. Based on this feedback, FACEIT has upgraded its Matchmaking queue technology which will now start to match players not only by their skill, but also the language they speak to make sure they are able to communicate with their teammates in their local language.

Players that purchase a premium subscription will now enjoy a new perk of getting a higher chance to be matched with other premium players to ensure higher quality match experience. The new update also brings an improved platform translation in Portuguese-Brazilian, so players can use the website in their native language, and receive localised customer service, ensuring players get accessible help in their first language. Along with a better interface to track your rank, the PLAY dashboard will provide faster access to matches.

FACEIT is also introducing a new Clan feature which includes a 100% free and unlimited lobby system allowing players to easily find other like-minded players to socialise and play FACEIT matchmaking together. Players will be able to group friends easier, and avoid having to play alone. Each clan will have its own local moderation team which will administer the space and ensure a safe, accessible and friendly environment for all clan members. Furia and 00 Nation are two of the organisations already signed up to run their own Clan.

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FACEIT’s industry-pioneering anti-cheat technology will also be available for South American players. FACEIT’s best-in-class Anti-Cheat combines state-of-the-art cheat detection, unique analysis and a combination of several behavioural systems that detect and deal with cheating in real time while building a cheat detection library.

Finally, players will be able to win a number of rewards. Through missions, daily ladders and tournament players can win thousands of FACEIT Points which can be used to purchase skins or Steam gift cards. In-game items can also be won through monthly premium missions. In November the fan-favourite Gamma Doppler-Gut Knife will be up for grabs for players who complete the mission and earn over 65,000 FACEIT Points. For players who are keen to develop their skills professionally the FACEIT Pro League will offer a $12,500 (USD) monthly prize pool.

President of Digital Platform at ESL FACEIT Group, Fabio Floris commented: “Our mission is to provide the best competitive gaming experience to CS:GO players globally. South America has a very historical and deep gaming ecosystem and is one of the fast-growing regions in the world. We’re delighted to develop our FACEIT offering for this community and we hope to continue to build on this investment over the coming years.”

Players across South America can follow FACEIT on Twitter and Instagram to find out more about the updates and incentives on offer for the region.

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Canada

ComeOn Group adds sportsbook to its offering in Ontario

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ComeOn Group announced a significant milestone in its sportsbook expansion journey with the addition of sportsbook to their offering in Ontario following the successful acquisition of the required permits. This addition represents a strategic advancement in the Groups sportsbook growth trajectory where they are set to double its sportsbook business in the coming years.

ComeOn Group is one of 51 active operators in Ontario. The Ontario market has experienced robust growth since its launch, reaching C$6.7 billion in revenue in 2023.* By 2029, the market is forecasted to grow by a total of 29%, with 2024 expected to close with a 20% increase.

ComeOn keeps investing in its sportsbook business acceleration that is powered by its proprietary sportsbook platform and in-house risk management and trading team. As a multi product vertical operator, ComeOn is striving to give its customer base a safe and exciting entertainment destination and this approach is now expanded to their Ontario audience.

Juergen Reutter, Chief Executive Officer at ComeOn Group, said: “We are very excited about the opportunities this new milestone opens up for us. As a casino-led operator it represents a key part of our sportsbook strategy to double our business in the coming years. Like in any of our other markets, we are striving for a differentiated sportsbook entertainment experience that is powered by our in-house technology. Our goal is to deliver top-tier entertainment to our players while fostering safe and innovative gaming experiences.”

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*Source – H2GC H2 Ontario Data 25.10.2024 (excl. Lottery)

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BCLC

INTRALOT Announces New Project with the British Columbia Lottery Corporation for Online Lottery Platform

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INTRALOT S.A. has announced the undertaking of a new project between the British Columbia Lottery Corporation (BCLC), the sole lottery operator for the Government of British Columbia in Canada, and INTRALOT Inc., its US subsidiary, for the provision of an online lottery platform. The project also includes the digitalization of the existing land-based network.

The solution will be based on the Player X platform, part of the Lotos X ecosystem, and adds to the company’s overall partnership with BCLC, which has been extended until 2028.

INTRALOT is a leading player in a changing world of gaming. With significant experience in looking forward and anticipating emerging trends, the company provides future-proof solutions to regulated lottery and gaming operators around the world.

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Canada

Relax Gaming joins forces with PointsBet to strengthen footprint in Ontario

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Relax Gaming, the iGaming aggregator and supplier of unique content, has significantly enhanced its presence in the Ontario market through an agreement with leading Canadian operator, PointsBet.

This partnership reinforces Relax Gaming’s aim to become a standout provider across North America, having already gained early success in Ontario. Relax became one of the first suppliers to deliver content to the region’s players in March 2022, debuting with over 120 games across multiple operators.

PointsBet pride themselves as one of Canada’s leading operators offering unmatched speed, ease of use, and a comprehensive array of pre-game and in-play sports betting options. This is complemented by a top-tier online casino which will now be boosted with the integration of Relax’s portfolio of slots and live dealer options.

With its authentic Canadian approach, PointsBet prioritises technology that minimises external dependencies to maintain control over its platform and has a commitment to responsible gambling best practices, ensuring a safe and secure environment for all players.

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Martin Stålros, CEO at Relax Gaming, said: “Since we launched in Ontario we have enjoyed tremendous success, with our content hitting the sweet spot for the broad range of players in the Canadian province. This partnership with PointsBet will strengthen our presence in the market as the region’s leading operator integrates our rich content portfolio which will engage its player base.”

Scott Vanderwel, Chief Executive Officer at PointsBet, added: “Relax Gaming has established a strong reputation across North America and in Ontario in particular. The impressive range of content that will be integrated into our platform will increase engagement within our online platform and we are delighted to be able to provide more immersive experiences to our audiences.”

Established as one of the industry’s leading B2B suppliers, Relax Gaming was awarded GGA’s Product Launch of the Year in February 2023 for Dream Drop Jackpots. Money Train 3 names the 2023 CasinoBeats Game Developer Awards amongst its 6 Slot of the Year titles, while the brand also won the award for Skill Games Supplier at the 2023 EGR B2B Awards along with the Innovation in Mobile award at the 2023 SBC Awards.

Relax Gaming provides more than 4,000 online casino games, from its high-performing proprietary slots to a significant, varied library of content from hand-picked third-party studios via its partnership programmes.

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