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Awards

EPIC retain SBC’s Player Protection award for a third consecutive year

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EPIC Global Solutions have completed a hat-trick of wins at the prestigious SBC Awards North America, having been named as the event’s ‘Player Protection Service Provider of the Year’ for a third year in a row.

The globally-leading specialists in mitigating gambling-related harm were recognised once again at the New York ceremony, at an event that acknowledges excellence across all aspects of the gambling industry across North America.

EPIC provides a range of consultancy, education and training services around recognising signs of problem gambling to a range of sectors across the continent, with a particular focus on working with sports organisations, gambling operators and gambling industry regulators.

The company’s work in conjunction with the NCAA and Entain Foundation US – which has seen over 55,000 student-athletes and staff at more than 200 US college campuses educated on gambling-related harm in the past three years – was highlighted within the nomination for the award, and drew praise from EPIC’s CEO and founder Paul Buck, who explained:

“There are now 38 states where sports gambling is legalised. Gambling is growing, so the level of harm that will come will also grow.

“Recognising player protection at events like this wasn’t happening five or ten years ago, but it’s becoming an increasingly bigger issue and we’re glad to be at the front of that and hope to remain that way for the next five years and beyond.

“We wouldn’t be able to do this without the lived experience facilitators who go out there and tell their stories day in, day out, all around the country in each of the 52 states that we work in.

“I’d also like to make some special mentions to the NCAA, who work with us massively on the front foot on a topic which is becoming bigger and bigger within the student-athlete population, and the Entain Foundation US, who have been there helping to fund programmes like ours for the past few years.”

Lived experience is at the heart of everything that EPIC does, with the lessons taken from the harm experienced earlier in life by around half of its current workforce being the driving force behind the company’s mission and the knowledge that informs the programmes it delivers.

Therefore, Buck is incredibly proud of the team contribution that has once again been recognised via the award at SBC’s showpiece event in the US. He added:

“It’s always nice just to be here and spread our message and meet friends, clients and stakeholders, but to come away and win this award three times on the trot is fantastic.

“It just shows that the level of work we do and the impact that we’re having is growing and growing, year by year, which makes us even more proud to win it. I’m so incredibly proud, not just of the work we do, but of the people who work within EPIC.”

Awards

Yaamava’ Resort & Casino and Palms Casino Resort Named Best Casinos in the Country

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Yaamava’ Resort & Casino at San Manuel has earned the #1 “best” title in three USA TODAY 10Best Readers’ Choice Awards categories: Best Casino Outside of Las Vegas, Best Casino Hotel, and Best Casino Restaurant for The Pines Modern Steakhouse. Palms Casino Resort, the sister property of Yaamava’ Resort & Casino, was named Best Casino in Las Vegas.

Yaamava’ and Palms have maintained their top positions for three and two years respectively, with Yaamava’, the only AAA Five Diamond casino resort, moving into the Best Casino Hotel spot for the first time this year. Yaamava’ clinched all three of its nominated categories.

The dynamic “California to Vegas Connection,” Yaamava’ and Palms offer the best of both casino experiences in the region through membership in the Club Serrano loyalty rewards program.

“Winning the title of best casino in the US is a tremendous honor for everyone at Yaamava’ Resort & Casino. This recognition is a testament to the hard work and dedication of our team and a tribute to Yuhaaviatam of San Manuel Nation’s enduring vision of hospitality. We are incredibly grateful for this award and will continue to strive for excellence in everything we do,” said Kenji Hall, General Manager of Yaamava’ Resort & Casino.

Yaamava’ offers unparalleled experiences with luxury casino gaming, world-class live entertainment, award-winning dining, opulent resort accommodations, and a Forbes Travel Guide 5-Star spa. Yaamava’ Resort & Casino’s gaming floor has more than 7400 slots – the most in the West – and hosts several world-premieres each year, debuting the newest and most exciting slots. Players also have access to five high-limit gaming areas and 150 table games.

Guests of Yaamava’ also enjoy amazing, one-of-a-kind promotions where they can win coveted prizes, including rare, collectible items like Action Comics #1, the 2025 Mustang GT 60th anniversary edition and custom and vintage luxury watches.

The Pines Modern Steakhouse offers an exquisite dining experience from start to finish, including Collection 86, a world-class cache of the world’s rarest wines, spirits, beers, and cigars. One of only a handful of Kobe-certified restaurants in the US, guests of The Pines can indulge in both Kobe and rare Japanese Wagyu beef.

Palms Casino Resort, is the first and only Las Vegas resort fully owned and operated by a Native American Tribe, offering guests a vibrant gaming floor, two resort towers with 766 rooms and suites, a dynamic mix of dining options and the popular Ghostbar rooftop lounge.

“We are honored to be named ‘Best Casino in Las Vegas’ for the second year, and proud to continue setting the standard for quality gaming and exceptional service. We are grateful to our team members for embracing our Tribe’s culture of hospitality to deliver an extraordinary experience to every Palms guest,” said Latisha Prieto, Chairperson of the San Manuel Gaming & Hospitality Authority.

Not only does the Club Serrano loyalty program unlock exclusive experiences to stay and play at both Yaamava’ and Palms, but members can also enjoy discounts and earned rewards at Monarch Beach Golf Links, one of only a few oceanfront golf courses in California.

Yaamava’ Resort & Casino and Palms Casino Resort were nominated by a panel of experts, including editors from USA TODAY, editors from 10Best.com, relevant expert contributors, and sources from both media and other Gannett properties before being voted on by the public.

The post Yaamava’ Resort & Casino and Palms Casino Resort Named Best Casinos in the Country appeared first on Gaming and Gambling Industry in the Americas.

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Awards

Mohegan Sun Named #1 “Best Casino for Slots” in USA TODAY 10Best Readers’ Choice Awards

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Renowned integrated entertainment destination, Mohegan Sun, has been recognized across multiple categories in this year’s USA TODAY 10Best Readers’ Choice Awards, including being named #1 in the inaugural “Best Casino for Slots” category. Mohegan Sun was also ranked #2 for “Best Casino Hotel,” and “Best Casino Outside of Las Vegas,” and Momentum, Mohegan Sun’s rewards program, placed #2 for “Best Players Club”.

Nominees for all categories in the USA TODAY 10Best Readers’ Choice Awards are selected by a panel of subject matter experts including editors from USA TODAY, editors from 10Best.com, and contributors across Gannett properties, before being opened to public voting. Readers then cast their votes over a four-week period on 10Best.com, which attracts more than 5 million visitors per month.

“Over the past two years, Mohegan Sun has invested $15 million in the slot floor to ensure we’re offering the newest and most exciting games across both Casino of the Sky and Casino of the Earth. Being named Best Casino Slots by the USA Today 10Best Readers’ Choice Awards is a true testament to that commitment, as well as the exceptional service delivered by our gaming team. We’re equally proud to be recognized as runner-up in three additional major casino resort categories, an achievement that reflects the passion and excellence of our more than 5000 team members at Mohegan Sun,” said Jeff Hamilton, President & General Manager of Mohegan Sun.

This year has been an abundant award season for Mohegan Sun. The resort earned accolades for its dining, with Michael Jordan’s Steak House named “Best Casino Fine Dining” and TAO Asian Bistro & Lounge winning “Best Casino Casual Dining” in the Best of Connecticut 2025 awards, while Beauty & Essex was honored by Yankee Magazine as Connecticut’s “Best Immersive Dining Experience”. On the entertainment side, the 10,000-seat Mohegan Sun Arena was voted “Best Casino Performance Venue” in the Best of Connecticut 2025 awards and was spotlighted by Yankee Magazine as one of the “10 Best Things to Do in Connecticut This Summer,” further solidifying its reputation as one of the premier entertainment destinations in the region.

The “Best Casino for Slots” honor arrives during a year in which Mohegan Sun has awarded various major jackpots, including $1,374,307 won by a lucky guest on the popular IGT game, Jumanji Next Level. A $5 bet on a Monopoly Cash Wheel game by Aristocrat Gaming also netted $412,607 for a Connecticut native visiting Mohegan Sun in early August. Mohegan Sun recently rolled out the Sky Slot Tournament Zone located near The Cabaret Theatre, featuring games like Wheel of Fortune, Hex Breaker, and Cleopatra, all of which seamlessly switch between tournament mode and regular play.

The post Mohegan Sun Named #1 “Best Casino for Slots” in USA TODAY 10Best Readers’ Choice Awards appeared first on Gaming and Gambling Industry in the Americas.

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SOFTSWISS Wins Best Game Aggregator Award in Latin America

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SOFTSWISS wins the CGS Recife Awards 2025 for its flagship Game Aggregator, confirming its industry leadership as the largest content hub in iGaming, operating with 99.999% uptime across 24 regulated jurisdictions. Recognition in Latin America, where SOFTSWISS has achieved full product certification, further proves the product’s global dominance and commitment to delivering trusted solutions across key regulated markets.

The award recognises the best game aggregation platform in the Latin American iGaming market, celebrating leadership, innovation, and operational excellence. This recognition is especially important as it comes from Brazil, where all SOFTSWISS products have recently been certified, led by the Game Aggregator. It is the 7th international award for the Game Aggregator, highlighting the product’s dedication to delivering unmatched scale and stability.

The Game Aggregator is recognised as the industry leader because of measurable advantages that no other platform can match. Operating in 24 jurisdictions, the solution provides direct access to 35,000+ active playing games from 300+ providers with new releases appearing immediately in operators’ portfolios enabled by streamlined integrations.

Engagement features deliver proven growth. Its Tournament Tool increases average daily bets by 22% across the player base. Players who join tournaments place twice as many bets and wager 3 times more than others. Jackpot Aggregator campaigns on the Game Aggregator drive a 50% increase in turnover per user, making engagement mechanics a direct source of revenue.

The platform’s infrastructure is designed for continuous, fail-safe operation. Uptime reaches 99.999–100%, guaranteed by strict SLAs and backed with proactive system notifications. The system processes 7,000 requests and up to 100,000 database queries per second, with 99% of responses returned in under 100 milliseconds. This ensures operators never lose a session, a bet, or their players’ trust.

Beyond scale and engagement, the platform offers features that raise industry standards: AI-driven localisation for any market, deep analytics through the Ultimate Report Builder, and customisable game metadata for client-facing flexibility.

We are honoured to receive the Best Game Aggregator Platform award at CGS Recife. This recognition shows the value of our commitment: a constantly growing game portfolio, wide market coverage, and unwavering platform reliability. For almost ten years, our team has been building a platform that not only delivers scale and stability but also drives measurable results,” added Tatyana Kaminskaya, Head of SOFTSWISS Game Aggregator.

The SOFTSWISS team will be available at SBC Lisbon 2025, Stand B160, to discuss the possibilities of the Game Aggregator.

 

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 35,000 casino games, the Affilka Affiliate Platform, the Sportsbook Software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

The post SOFTSWISS Wins Best Game Aggregator Award in Latin America appeared first on Gaming and Gambling Industry in the Americas.

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