Latest News
Integration in 2 weeks: How does BGaming improve B2B support service work?
BGaming studio has brought its approach to support service work up to date by offering a new concept of a Help center for clients. That allowed the studio to improve interaction with partners and at the same time significantly accelerated the integration processes with new clients. One of the latest examples is the integration of BGaming and the aggregator platform Lotre that took just 2 weeks.
“Along with a diverse portfolio of engaging products, easy and fast integration is one of the key requirements for casino games suppliers. If you can offer it, you have an advantage. That’s why we launched the Help Center. We successfully tested it when we received the MGA license, and at once a lot of new projects appeared in the pipeline. Now we expect a Greek license, and we have no doubt that we will be able to work with clients from this region efficiently,” comments Alexandr Shavel, Head of BizDev Department at BGaming.
The changes have affected all stages of the support service making it more convenient and flexible for both aggregator platforms and operators. The approach is focused on deep learning of the client’s environment in each particular case and further analysis of its needs and technical requirements. It helps to have all bases covered and provide the solution for any challenge in advance.
“We carry out internal deep learning sessions with the help of our devs, so the support team can understand how our games work from the inside out and gain more and more experience in tricky situations. Moreover, we’re always open to suggestions on how to improve our backend (and not only backend, when it comes to post-integration support!) to make the experience more and more advantageous to all parties”, highlights Hanna Stsiakolenka, Technical Account Manager Team Lead at BGaming.
BGaming has successfully completed the integration into 7 reputable aggregator platforms since the beginning of the year, which allowed the provider to go live with many fiat and crypto casinos.
“We are currently working with 5 more aggregators to integrate BGaming’s portfolio into them. But the most important thing is that today we can take on an even larger number of projects at the same time and this will not affect the quality of the service”, Hanna Stsiakolenka further notes.
In recent months, BGaming has integrated into such respected aggregators as Betconstruct, EveryMatrix, Tipobet365, and others. Thus, the studio’s portfolio became available at Parimatch, GrandCasino, and many more popular projects.
BGaming is a fast-growing game provider converting gaming into gaming. Thanks to an expert team and a player-driven approach the studio creates innovative and engaging products featured on reputable platforms and 300+ online casinos worldwide. BGaming is the world’s first to support cryptocurrencies and offer Provably Fair games. Today the brand’s portfolio includes 60+ products with HD graphics and a clear user interface for every device.
Canada
Call for a National Strategy to Address Gambling-Related Harms in Wake of Sports Betting Boom
Recent gambling policy changes in Canada have led to increased opportunities to legally bet on sports and gamble online, 24 hours a day, seven days a week. Released today, Gambling Availability and Advertising in Canada: A Call to Action looks at the impacts of legal gambling in Canada since the approval of the Safe and Regulated Sports Betting Act in 2021. The report recommends developing a pan-Canadian strategy to address gambling-related harms. This is a new report by Greo Evidence Insights (Greo) and the Canadian Centre on Substance Use and Addiction (CCSA).
This call to action is in response to the significant increase in gambling advertising on billboards, social media, at commercial breaks during sports broadcasts and during sporting events. Increased gambling availability and advertising are expected to contribute to increased gambling in Canada, thereby posing a significant risk of harms among the general population, particularly for youth, young adults and other vulnerable populations.
The report also describes how the increased availability of gambling and in gambling advertising are of great concern because:
- The types of gambling being made available and promoted (single-event sports betting and live or in-play betting) are associated with a greater risk of harm. For example, single-event sports betting increases gambling intensity and gives an illusion of control over the outcome as people believe their knowledge of the game gives them a competitive edge.
- The volume of gambling advertisements repeatedly pairing sports with betting normalizes gambling, leading people to think of betting as an integral part of being a sports fan.
- Increased availability of gambling and in gambling advertising are happening at a time when many people in Canada are more vulnerable to problematic gambling and gambling-related harms because of the lingering health impacts of COVID-19 and a rise in the cost of living.
“Over the last few years, we have witnessed some of the most significant changes in gambling policy since the 1970s,” explained Dr. Matthew Young, Chief Research Officer at Greo, Senior Research Associate at the CCSA and Adjunct Professor at Carleton University. “We have seen a massive increase in gambling advertising and opportunities to gamble. We can no longer watch sports with our kids or go online without being subjected to an overwhelming amount of gambling advertising. Canada is at a critical moment in how it manages gambling. A national strategy or framework — similar to what we have for alcohol, tobacco and cannabis — is critical to manage the expected increased in gambling harm, especially among youth and other vulnerable people.”
The report recommends developing a national strategy that will:
- Develop national standards governing the promotion and availability of gambling;
- Manage conflicts of interest among gambling stakeholders;
- Address inadequate funding for gambling harm prevention and reduction initiatives and research;
- Monitor systematic changes in gambling-related harm, including any assessments of the social and economic costs of gambling; and
- Increase awareness of gambling-related harms among health and social service professionals and the public.
“Increased gambling among people living in Canada will undoubtebly result in increased harms and therefore increased societal costs. These include healthcare costs, criminal-justice costs, child welfare costs, increased unemployment and lost productivity costs because of gambling-related suicide,” says Dr. Pam Kent, Director of Research and Emerging Trends at CCSA. “We need to think about our approach and ensure that it considers not only short-term government revenue and economic activity but also the longer-term societal costs. That’s why we need a national strategy.”
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Galaxsys Launches Stellar New Game: Meet Starlight
Game Highlights:
The post Galaxsys Launches Stellar New Game: Meet Starlight appeared first on European Gaming Industry News.
Latest News
Vixio’s Roseanne Spagnuolo Wins Woman in PayTech for Spearheading Growth at PayTech Awards 2024
Vixio, a leading provider of regulatory intelligence solutions, is proud to announce that Roseanne Spagnuolo, Chief Content Officer, has won the award for ‘Woman in Paytech – Spearheading Growth’ at the 2024 PayTech Awards, hosted by FinTech Futures. This honour highlights Spagnuolo’s commitment to innovation and leadership in both her role at Vixio and the payments industry at large.
“I am honoured to receive this award, which is incredibly meaningful to me personally. For me, this award is not just about my professional accomplishments, but is a testament to my core values and drive as a strong advocate for women in the workplace,” explains Roseanne Spagnuolo. “My dedication to mentoring, elevating, and empowering women is deeply integrated into my everyday leadership approach, and I want to take this opportunity to thank my team, colleagues, and those in my network who made this possible.”
With over two decades of experience in global leadership roles across research, content, product, and commercial functions at high-growth B2B information services and advisory companies in the U.S. and U.K., Spagnuolo embodies the essence of exceptional influence and dedication. Her strategic vision and unwavering commitment have propelled Vixio to new heights, fostering innovation and driving impactful change.
Spagnuolo established and chairs the first Executive Advisory Board for Vixio’s payments arm, bringing together senior executives to co-create solutions for industry challenges and inform product development.
“I’ve had the privilege of working with Roseanne for over five years now. She exemplifies true leadership. Her dedication, industry engagement, and ability to bring others along with her are truly impressive, and we are proud to have her on the Vixio leadership team,” said Mike Woolfrey, CEO of Vixio.
Vixio was also shortlisted for the Tech of the Future for its PaymentsCompliance Horizon Scanning tool. Vixio’s Horizon scanning technology provides real-time updates on regulatory change for more than 140 jurisdictions globally, capturing every event indicative of change, including speeches, guidance and consultations. The Horizon scanning tool is highly customisable with global filters, alerts and a real-time feed of regulatory content, so customers can stay ahead and meet new obligations and opportunities with confidence.
The post Vixio’s Roseanne Spagnuolo Wins Woman in PayTech for Spearheading Growth at PayTech Awards 2024 appeared first on European Gaming Industry News.
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