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Casino Guru Introduces User Review Functionality
Casino Guru prides itself on being one of the biggest sources of information about online casinos for quite some time now, with their broad database of gambling sites and objective, data-focused expert reviews. However, with the recent addition of user reviews, they will be able to bring even more value to their visitors.
Casino Guru intruded new functionality, which allows visitors to review and rate any online casino. Users can share their experience, whether good or bad, with other members of the community, who can, in turn, use this information to make the right choice when selecting a site to play at.
Matej Novota, Casino Guru’s Data & Complaints Department Lead, considers user reviews a great addition to the site’s features: “My team and I collect as much relevant information as possible about each online casino we review, such as their complaints, revenues, features, customer support quality, etc. This helps us give casinos a fair rating and recommend the most suitable ones to players. Letting our visitors share their experience adds another layer of information that will be helpful for anyone trying to select a casino to play at.”
User reviews combine two of the main pillars of the Casino Guru website – casino reviews and community. Community is the fastest growing part of the website, with Casino Guru having reported over 34,000 registered users within the first year of the existence of their multilingual forum.
Matej adds that experience of actual users is hard to emulate in a traditional review process: “We do our best to find out everything players should know about a casino, but there are thousands of casinos on the internet, and we simply cannot test each of them in a way that would emulate the experience of a diverse group of players. That’s why I think that user reviews will be beneficial not only to our visitors, but to our team as well.”
Users can give a casino a rating from zero to five stars, which contributes to its overall user rating. If they want, they can also add a written review and describe the casino’s positive and negative qualities. If a user adds a written review, it is first reviewed by the Casino Guru team to make sure it meets the site’s community guidelines, and only then made public. Ratings without a written review are published immediately.
To the team’s surprise, most users add a written review to their ratings, as Matej describes: “The number of new daily reviews is quite low, as it’s a new functionality and our visitors are not familiar with it yet. However, what surprised is that more than 80% of user ratings are accompanied by a written review of the casino’s qualities. We expected most users to skip this option, as it’s far easier to just choose the number of stars and submit a rating. Perhaps users who leave ratings really want to share their experience in detail.”
In line with Casino Guru’s forum and other multilingual features, users can write their reviews in any language, and the site’s automatic translation functionality will localize it for other visitors according to their language preferences.
User reviews are yet another addition in Casino Guru’s quest to provide as much value to visitors as possible and make online gambling better. Their other recent endeavors include Global Self-Exclusion Initiative and Casino Guru Academy, which are aimed at improving the online gambling ecosystem and reducing gambling-related harm. On top of this, the company continues working on other improvements and getting closer to being the best website about online casinos.
Eloy Fernandez
Endorphina Enters into Partnership with Luckia
Endorphina has entered into a partnership with Luckia, a leading company in the gaming sector. Combining Endorphina’s passion for slots with Luckia’s innovative spirit, this partnership is set to provide incredible gaming experiences to all iGaming enthusiasts.
Endorphina’s Senior Partnership Manager, Zdenek Llosa, shared his excitement about the partnership: “We are thrilled to join forces with Luckia, a respected and influential operator in Colombia, Spain, Mexico, and Portugal. This partnership is a significant step forward in our global expansion strategy, allowing us to reach new players and markets. We are confident that Luckia’s players will appreciate the quality and diversity of our games, and we look forward to a fruitful and enduring collaboration.”
Luckia is a commercial brand of Luckia Gaming Group that combines offline and online gaming, including traditional businesses such as gaming machines in bars and restaurants and gaming arcades, new online gaming activities, and land-based sports betting. By advancing the current concept surrounding gaming, Luckia aims to provide an extensive entertainment experience, democratizing gaming and making it a social, accessible, and trust-inspiring activity.
Eloy Fernandez, Head of Product at Luckia, said: “We’re thrilled to announce our new partnership with Endorphina, with Mexico being the first market to go live with their creative slot content on Luckia’s platform! Endorphina’s distinctive games will not only enhance our offering but also provide a fresh and engaging experience for our Mexican players. Their unique approach aligns with our mission to elevate entertainment and optimize our services in key markets.”
Bradley Khoury
eCOGRA Approved to Operate in Arizona, Indiana and Panama
eCOGRA, a leading international authority in Testing, Inspection and Certification services for the iGaming industry, has secured new regulatory approvals across three key jurisdictions: Arizona, Indiana and Panama. With these developments, eCOGRA strengthens its position in the U.S. and Latin American markets, offering excellence in compliance through their Quality, Speed, and Service promise.
This strategic expansion allows eCOGRA to conduct independent compliance audits and certification services in each region, addressing the growing demand for rigorous regulatory oversight in the fast-evolving global iGaming industry.
Securing approval in Arizona, where eCOGRA has now been licensed as an Event Wagering Ancillary Supplier, enables the International Testing Laboratory (ITL) to audit event wagering licensees in line with Arizona’s expanding regulatory landscape. Indiana, which introduced online sports betting in September 2019, has authorised eCOGRA to perform regulatory compliance audits, providing licensed operators with crucial assurance in meeting the state’s high standards.
In Panama, the Board of Gaming Control officially recognised eCOGRA as an Authorised Entity for Compliance Certification, specifically for slot machines and gaming software. This endorsement reinforces eCOGRA’s role as a trusted partner for operators seeking to meet stringent regulatory requirements in Latin America’s emerging iGaming sector.
“Our recent approvals in Indiana, Arizona, and Panama underline our dedication to continually expand our offering, to support our growing portfolio of clients with their global growth plans. We are committed to ensuring that we bring the same quality, speed and service that marks us out to both our clients and regulators in these dynamic markets,” said Will Shuckburgh, Group CEO of eCOGRA.
Bradley Khoury, Chief Technology Officer at eCOGRA, said: “Securing licensure as an Event Wagering Ancillary Supplier in Arizona and an Authorised Entity in Panama underscores our dedication to supporting responsible and sustainable iGaming operations. We are committed to driving trust and accountability within the industry by providing compliance solutions that uphold the highest standards.”
Asia
Goa Introduces an Entirely Online Lottery Platform
In a move towards modernising India’s lottery sector, the state of Goa has introduced an entirely online lottery platform, sanctioned by the Directorate of Small Savings and Lotteries. This initiative, known as Great Goa Games, aims to bring transparency and convenience to an industry that has long grappled with allegations of mismanagement and fraud.
Ticket sales commenced Monday, with the inaugural draw set for Sunday. Rhiti Group, led by founder Arun Pandey, was granted the license to operate and market the platform. “Our mission is to democratize opportunities through technology,” Pandey stated, emphasizing the secure and user-friendly nature of the app-based system.
Goa government official Narayan Gad lauded the move as a step forward for the Indian lottery sector. “With our online lottery streamlining processes through technology, we are setting a new standard in the lottery industry,” Gad remarked. “The technology-based product will enhance transparency and ensure improved monitoring and regulation of operations.”
This development follows new rules governing online lotteries, introduced by the Goa directorate in February 2023. Currently, 13 states in India, including Goa, allow lottery games, though others have banned them due to concerns over gambling addiction and operational irregularities.
The post Goa Introduces an Entirely Online Lottery Platform appeared first on European Gaming Industry News.
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