eSports
Esports player engagement: Latency Vs Delay
How does latency impact the success of the esports market? Is the industry paying this issue enough attention?
Regardless of whether it’s esports or traditional sports betting, latency is a critical issue that must always be considered in your market offering. The current levels of latency and delay in esports means that punters are at a significant disadvantage when they place bets – to the point that it detracts from the overall experience. Improving latency and delay is essential to achieving parity with the broader sports betting sector, and the future growth of esports betting more broadly.
The most important differentiator between esports and traditional sports is not latency but delay. Latency only refers to the common and often unavoidable situation where the video stream is lagging behind the real time gameplay. Delay, however, is an intentional feature in esports, used as a tool to increase the Tournament Organiser’s control over the broadcast content.
Purposely inputting delay is an industry standard these days and has a direct impact on player engagement. TO’s are constantly trying to find the right balance for delay, as they need to manage competitive and betting integrity against risk, while maintaining broadcast quality.
Although the issue of latency is being handled well in industry, the issue of delay is not. Many industry stakeholders are not attempting to overcome this challenge at all. It’s not just a matter of a few seconds, but many video streams can have up to 10 minutes delay!
The scale of this issue is completely different to any latency related issues. The impact it’s having on player engagement is game changing and I believe it’s an aspect that needs a lot more attention from our sector.
How important is the tier of tournament as a factor when influencing the impact of latency or delay in betting markets?
In esports, latency levels are heavily influenced by the tier of tournament or match. The lower tier esports leagues with more niche gaming titles typically will not have an official data supplier. There is no mass data feed for everyone to access. For matches like these, the punters, operators, players and spectators are all receiving their information from one place; the online stream, meaning no unfair edge when comparing data speed to stream speed. In situations like this, nobody has an advantage, so issues of delay and latency are far less problematic.
The biggest risks to gaming integrity are usually observed in the highest tiers of esports. Top level games that are being broadcast all over the globe and have official data feeds are where the issues of latency and delay have the biggest impact.
The delay between video feed and odds feed is most disparate with MOBA (Multiplayer Online Battle Arena) games such as League of Legends or DOTA 2.
MOBA games usually consist of continuous gameplay for 40 – 50 minutes with no pauses or rounds. Even with delays of up to 5 minutes, a lot can happen that will change the dynamic of the game and moreover, change the final result. This puts the operator at a greatly increased risk, making it unfair for punters using the stream content to make bets from irrelevant odds.
Games such as Counter-Strike and Valorant are ‘rounds based’ games, meaning their gameplay is a lot more fragmented. So, with a 5-minute delay, the viewer will only be 1 or 2 rounds behind at most which is typically not enough of a window to impact the final result of an entire match. Added to this the fact that punters are only allowed to bet on one round at a time, the opportunity to benefit from the time delay is notably minimised.
What can the key stakeholders in the top tier of esports do to decrease delay in the streams whilst still upholding the highest standards to sports integrity?
In esports there will always be an element of delay to ensure broadcast quality and the integrity of competition – particularly to prevent stream sniping and cheating during games. With this in mind there are two different approaches to this: decreasing delay or aligning data with this delay.
For broadcast and integrity reasons you can only reduce the delay to a certain level, but that still doesn’t get to the heart of the problem. Punters are still behind not by seconds, but by several minutes. And it’s the top tier esports events, particularly ones with exclusive data feeds, that have the biggest disparity of information between operator and punter. Which in turn stifles the live betting potential of the biggest events of the year.
The more equitable solution for the industry would be to align the delay of the data feed with that of the stream. It sounds very simple right?
Applying this change in a way that parallels the sports betting ecosystem not only creates a fairer environment for the end user, the punter, but unlocks so many more opportunities for live engagement.
Official rights holders should think carefully and partner with companies that will create a fair ecosystem and who give betting operators the best ability to not only maximise revenues but who can deliver the best customer betting experience. This status quo has gone on for too long with suppliers of non esports specific betting products holding rights packages for some (not all) tournaments and throttling betting turnover and user experience.
Even with no perceived delay, operators using suppliers with quality products will still be able to price markets efficiently, while giving the punters a better overall experience.
How does latency impact sports integrity and how can it be improved going forward?
The answer to this question is a double-edged sword: Latency and Delay.
For esports and its general viewing experience, latency plays a key role. Most data providers are already utilising advanced technology to optimise every part of the streaming process and keep latency levels to a minimum. I don’t believe there to be too much of an issue there.
The core challenge is associated with Delay. We’ve heard from many stakeholders in the industry who say that there is a major problem with unfair betting in esports because punters are being supplied old information.
Most esports bettors prefer to watch the live match stream while betting, enhancing their in-game experience. However, when they notice that the odds on screen are not accurately reflecting the streamed gameplay, players understandably become discouraged from further engagement as the levels of credibility are impacted.
Sports integrity and fairness are important factors but not the only side effect of delay in esports. Being able to create an exciting experience for the punter is business critical. They need to be able to interact with the gameplay in as close to real time as possible. Statistics show that matches with the biggest delays also have the lowest betting volume, further demonstrating the need for improvement in this area. Latency itself is not a problem, the current industry level is under 10 seconds which is not perfect but is not problematic as most people don’t have the means or knowledge to be able to exploit that level of latency. The key to enhanced customer experience and the highest levels of sports integrity is in being able to better manage the delay, keeping the most up to date data possible displayed on the screen.
Today, Virtus.pro kick things off at Esports World Cup 2024 — the largest event in esports history.
EWC marks the first championship of this scale. Our club is represented by eight rosters that have already secured their spots, with two more currently competing in qualifying matches for the chance to face the world’s best teams. Virtus.pro have made a significant leap towards multi-gaming, catering to every fan with their preferred title.
For the tournament’s start, Virtus.pro has prepared a video, crafted with respect for the fans and their passion for the club. It features numerous references to the two-decade history of Virtus.pro.
With the main character, a polar bear, viewers will journey from the team’s inception to triumphant victories at global competitions, establishing themselves as one of the leaders in the industry. The video is rich with references to key moments in the club’s history and emotional events that have touched fans’ hearts, including the famous arrow at TI9. From the first frame to the last, this video is a love letter to our fans!
Virtus.pro’s new challenges in Riyadh will begin tomorrow. Cheer for the Bears and become a part of the history we are writing together right now!
The following Virtus.pro line-ups will compete at Esports World Cup 2024 in Riyadh:
Dota 2
Tournament dates: July 4-21, prize pool: $5,000,000
CS2
Tournament dates: July 17-21, prize pool: $1,000,000
Overwatch 2
Tournament dates: July 24-28, prize pool: $1,000,000
Apex Legends
Tournament dates: July 31 – August 4, prize pool: $2,000,000
Street Fighter 6
Tournament dates: August 8-11, prize pool: $1,000,000
StarCraft II
Tournament dates: August 14-18, prize pool: $1,000,000
PUBG
Tournament dates: August 21-25, prize pool: $2,000,000
Rennsport
Tournament dates: August 22-25, prize pool: $500,000
Additionally, two of our teams will soon compete in qualifying matches for EWC: Rainbow Six Siege and Honor of Kings.
The post Virtus.pro present an announcement video for the start of Esports World Cup 2024 appeared first on European Gaming Industry News.
Inaugural Esports World Cup is a global celebration of competitive excellence and esports fandom, with a record-breaking prize pool of over $60 million (500 Cr.)
Star Sports Network and the Esports World Cup Foundation (“EWCF”) today announced the acquisition of broadcasting rights for the Esports World Cup (“EWC”) 2024. The tournament, held in Riyadh, Saudi Arabia from July 3rd to August 25th, will unite the global gaming communities and deliver premier competition in a unique format at an unprecedented scale. Over eight weeks, the EWC will feature the world’s top Esports clubs competing in 21 of the most popular game titles, making it the largest multi-game Esports tournament ever. As the official broadcaster, Star Sports is set to deliver comprehensive coverage of the tournament, offering viewers and fans an unparalleled Esports experience with in-depth commentary in English and Hindi. The Esports World Cup will be streamed on Star Sports’ YouTube channel and broadcast on linear TV via Star Sports First and Star Sports 2.
In 2022, BGMI Masters became the first Esports franchise to be broadcast in India by the Star Sports Network, drawing in millions of viewers over its linear television debut. Highlighting the immense popularity of the online multiplayer battle royale game, Star Sports has been instrumental in bringing esports to the mainstream Indian gaming audience.
Vikram Passi, Head Marketing – Sports, Disney Star, stated, “Esports is rapidly emerging as a significant force, fuelled by India’s burgeoning gaming culture and its recognition on the global stage. The BGMI Masters’ Series, in just a few seasons, has firmly established itself as a premier tournament in India, demonstrating the immense potential for world-class Esports competitions. With the upcoming Esports World Cup broadcast, we aim to expand our audience base, energize the gaming community, and foster greater acceptance of Esports among non-gamers. This event will not only captivate dedicated Esports enthusiasts but also engage a younger demographic across our platforms, driving a broader appreciation for the competitive gaming landscape.”
Ralf Reichert, CEO Esports World Cup Foundation, said “Our partnership with Star Sports brings the Esports World Cup to India’s massive and passionate gaming audience. Having witnessed this firsthand, I’m thrilled to nurture India’s growing esports scene and inspire future champions. With the world’s best competing in Riyadh, we hope to spark a new wave of esports fandom in India, and maybe even see an Indian team claim victory.”
The EWC will offer the largest prize pool in esports and feature the most popular esports titles across all major gaming genres. It will welcome a new cross-game competition format, awarding prizes for individual game titles and club performances. This will be a first ever Esports World Cup with a prize pool of more than $60 million (INR 500 crore)
The eight games to be broadcasted on Star Sports Network are Call of Duty: Warzone, Dota 2, Counter-Strike 2, Overwatch 2, Apex Legends, Fortnite, EA Sports FC 24, and PUBG Battlegrounds .
Specific highlights include:
- Opening Broadcast: Week 1 July 3rd at 10 PM on SS First and SS YT Channel with Call of Duty: Warzone in Hindi.
- Weekly Schedule: From Week 3, starting July 18, EWC will be broadcast at 9 PM on SS2 and SS First along with SS YT Channel
- Hindi Commentary: Call of Duty: Warzone (Week 1) and Counter-Strike 2 (Week 3) will be shown with Hindi commentary on SS First along with and SS YT Channel
The Esports World Cup broadcast on the Star Sports Network will further solidify esports as one of the fastest-growing sports in India, bringing the best of global esports action to India. The Esports World Cup Foundation is pleased to share Star Sports’ vision in bringing esports to a broader audience as they continue to pave the way for the future of competitive gaming in India
The post STAR SPORTS NETWORK ACQUIRES BROADCASTING RIGHTS FOR ESPORTS WORLD CUP 2024 appeared first on European Gaming Industry News.
Global energy brand extends relationship with one of the world’s largest gaming festivals
The Esports World Cup Foundation (“EWCF”) and Aramco, one of the world’s leading integrated energy and chemicals companies, announced a strategic partnership that will see Aramco extend its sponsorship of the Esports World Cup, set to take place this summer in Riyadh, Saudi Arabia.
As the official title partner of the Aramco SIM Arena, Aramco will present a high-end simulator zone where racing enthusiasts can compete in community tournaments at the Esports World Cup Festival. The Aramco SIM Arena, offering hyper-realistic simulators that provide an experience akin to driving an F1 car, will be a premier destination for sim-racing fans. This partnership builds on Aramco’s previous successful sponsorships of Gamers Without Borders and Gamers8: The Land of Heroes festival.
Aramco’s involvement with the Esports World Cup is part of a broader ambition to promote economic development and diversification, provide new opportunities for young people in the country, deliver critical STEM skills, and help build a diverse and dynamic Saudi economy.
The partnership between Aramco and the Esports World Cup is set to create a lasting, positive impact on the world of esports. As the festival approaches, both parties look forward to showcasing Saudi talent on the global stage and inspiring today’s youth through the power of gaming and esports.
Starting July 3, 2024, the EWCF will transform Riyadh into the epicenter of esports fandom and gaming culture, with an eight-week festival. The event will feature gaming activations, community tournaments, pop culture celebrations, international experiences and more. Fans can watch their favorite athletes and clubs compete in 21-game championships for a share of more than $60 million in prize money, the largest in esports history.
The post Esports World Cup and Aramco Announce Strategic Partnership appeared first on European Gaming Industry News.
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