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Charity launches new best practice guide to help banks step up action to reduce gambling harms
The Money and Mental Health Policy Institute has today launched a new best practice guide to help banks and building societies step up efforts to support the growing number of customers affected by gambling harms.
Money and Mental Health’s research shows that banks and building societies can play a crucial role in reducing gambling harms, thanks to the unique insight they have into customer’s spending behaviours.
The new guide sets out ideas and advice on how banks can better identify and reach out to customers at risk, and empower them with support and tools to manage their financial situation. It has been produced to help banks follow the Financial Conduct Authority’s guidance on the fair treatment of vulnerable customers, with recommended actions all relating to relevant sections of the FCA guidance.
Developed in collaboration with financial services professionals — and drawing on the testimonies of people with lived experience of gambling problems — the guide focuses on three key areas where banks can make the biggest difference in supporting those at risk:
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Creating a culture of support, and ensuring staff are equipped to help. Suggested actions here include making gambling a focus in plans to help vulnerable customers, providing frontline staff with training on gambling problems, and putting in place internal systems and resources to help staff support customers at risk.
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Identifying and reaching out to those at risk. The guide offered advice on how banks can use customer transaction data in an appropriate and ethical way to spot those at risk, and ensure that their communications about problem gambling are as supportive and effective as possible.
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Supporting and empowering those at risk. The guide lists measures firms should consider to support and empower those identified as being at risk — from providing signposting to external sources of help, to offering tools such as settings to block gambling transactions on cards and other kinds of spending controls to help them manage their finances.
Recognising that different firms have made varying degrees of progress in supporting customers with gambling problems, the guide is designed to offer ideas and encouragement to all banks on actions they can take. It sets out three levels of actions that firms can take: essential first steps all banks should start with, more advanced measures they could consider and actions they can take to lead the sector in tackling gambling harms.
Helen Undy, Chief Executive of the Money and Mental Health Policy Institute, said:
“Gambling problems can cause utter devastation for those affected and their loved ones. Banks are in a unique position to help, and we have been hugely encouraged by the progress made in recent years, especially with the increasing number of banks offering the option for customers to block gambling on their cards.
“But there are still important opportunities for banks to build on this progress and to step up support for those at risk. We hope this guide can equip firms with the practical advice and ideas they need to take the next steps in improving support for customers, no matter how advanced or otherwise they are in this work.
“We’ve worked closely with frontline financial services professionals, and people affected by gambling problems, to ensure this guide is as relevant and practical as possible. But we’ve also set out ambitious ideas for how the sector can go further in making a real difference in reducing the harms that gambling problems can cause.”
Tim Miller, Executive Director at the Gambling Commission (the regulator for the gambling industry), said:
“To have a real and lasting impact on tackling gambling harms there must be a multi-sector partnership approach, and the financial sector has a particularly important role to play. This guide sets out useful ideas and steps firms can take to help protect those at risk, building on the progress they have made over recent years. We hope it will help financial services firms to continue to have a meaningful impact in reducing the financial and other harms which can result from gambling problems.”
Money and Mental Health’s guide is published as part of a two year programme of work the charity is undertaking, aimed at increasing action among financial firms towards reducing gambling related harm. The charity has secured funding through a Regulatory Settlement approved by the Gambling Commission to support this work.
Latest News
Week 22/2025 slot games releases

Here are this weeks latest slots releases compiled by European Gaming
Spinomenal has released its supernatural slot, Baba Yaga Tales Hold & Hit, a fresh take on the hugely popular original hit. Players step into an eerie world of Baba Yaga dominated by a dark forest shrouded in mist and mystery. Spinomenal’s Slavic slot is presented within a frame made from twisted branches and arcane symbols, featuring the infamous Baba Yaga, her crooked forest hut, and a fiery phoenix.
PG Soft has released its swashbuckling slots adventure, Dead Man’s Riches. This latest release from PG Soft’s studio is a 5-reel, 3-row video slot featuring Travelling Wild symbols with increasing multipliers. Players must stand with two pirate crews on the hunt for one legendary treasure beneath the seas. The Wild Red Skull symbol, Wild Blue Skull symbol and Wild Captain symbol substitute for all symbols except Scatter symbol.
Million Games is excited to unveil Yin Yang, a visually stunning Chinese-themed slot that blends traditional symbolism with thrilling modern mechanics. This unique game features dual 3×3 reel sets, with synchronised spinning and Yin & Yang Bonus Symbols unlocking Free Spins with a powerful 3×6 merged grid.
Thunderkick has raised the steaks with the launch of Milk the Cow, the latest addition to its diverse content portfolio that fuses the popular Wild Field mechanic with a Hold & Win feature to unlock 5,000x jackpot wins. Whimsical cows roam the reels of this 5×5 cluster pays slot, where the Wild Field mechanic returns following its success in the recent release, Archie O’Loggins and the Enchanted Masks.
MGA Games has announced the release of its latest production: Athena’s Treasure, a 5-reel adventure slot set in Ancient Greece. In this thrilling game, players will join mythical characters like Athena, Pegasus, and Perseus in their quest for hidden treasures among forgotten temples. With stunning visual design, Athena’s Treasure offers an epic experience full of mystery, fantasy, and big win potential.
Push Gaming has launched Regal Knights, a bold new title that blends the excitement of classic slot gameplay with a dynamic medieval twist. Designed for those who enjoy the simplicity of traditional slots but want added progression and depth, Regal Knights provides a well-balanced mix of familiarity and modern game design. Central to the gameplay is the Mystery Symbol, which reveals wilds, paying symbols, or the Golden Mystery Symbol.
Stakelogic continues to expand its portfolio of visually striking, feature-rich video slots with the launch of Tiger Temple 88, a thrilling 243-ways-to-win experience set in a world of ancient riches, fierce tiger guardians, and powerful bonus mechanics. Set against the tranquil beauty of cherry blossom forests, Tiger Temple 88 draws players into a mystical world where a tiger guardian protects sacred treasures hidden deep within a long-forgotten temple.
Players set sail, spin the reels and plunder epic jackpots in Blackbeard’s Lucky Bucks Hold & Win from in-demand provider, Rival. This is a swashbuckling slot where players get to unleash the cannons and light up the reels as they command the high seas and discover the treasures within. But no pirate voyage is complete without unexpected twists and turns along the way, and that’s exactly what happens in Blackbeard’s Lucky Bucks, with a trove of bonus features ensuring plenty of action spin after spin.
Amusnet has released its latest video slot game, Caramelo Sortudo. This new dog-themed slot is with 3×3 layout and a variety of special features. This latest slot release does not feature traditional paylines. Instead, it uses a Reel Ways Pay mechanics, which means the game pays on all reel ways for combinations of a kind. Keep an eye out for the Grilled Chicken Bonus, which is triggered by landing 3 Scatter/Bonus symbols on the reel and brings various multipliers to the table.
Play’n GO turns up the heat with Fire Joker 100, the latest entry in its iconic Fire Joker series. This 3×3 video slot builds on the blazing legacy of the original, offering players a refined, retro-inspired game with intensified mechanics and a few scorching surprises. The mischievous Fire Joker returns, smirking from the reels and stacked three-high in all his fiery glory. Classic symbols like stars, sevens, and fruit sizzle against a glowing red-orange backdrop, but this familiar setup conceals powerful enhancements.
Just Slots has just announced the launch of its next game, ‘Book of Arcane 100’. In this new, magically charged adventure, players step into the role of a budding mage, learning from the most powerful spellcasters at an ancient and mysterious school of magic. Book of Arcane has max win potential of a staggering 100,000x, on top of this the game will conjure up a brand new exciting gamble feature that can boost wins.
Evoplay has released Wild Pounce, a high-volatility jungle-themed slot designed to deliver fast-paced action and strong engagement through dynamic free spins and progressive multipliers. Set deep within a tropical jungle, Wild Pounce invites players into a world of fluttering butterflies, colourful birds, and elusive jaguars. Played across a 5×4 reel layout with 25 paylines, the game’s centrepiece is its Free Spins mode, where Jumping Wilds move across the grid on every spin, increasing win potential throughout the round.
Playson, the accomplished digital entertainment supplier, cranks up the energy in its intense new release, Thunder Coins XXL: Hold and Win, where a revamped bonus game supercharges players to grand returns. Golden bells, a feast of fruit icons, and fiery red sevens instantly radiate energy across the title’s expanded 5×3 grid and 15 paylines, accompanied by golden coins and the coveted Thunder Bonus symbols.
The iconic gang of treasure-hunting misfits are back for the highly anticipated The Goonies™ Megaways™ Quest for Riches, as Blueprint Gaming™ enhances the series with boosted collect modifiers including One-Eyed Willy’s Treasure Chests. The muti-stage Cash Collect system is driven through the Treasure Map sitting above the reels where players benefit from a host of lavish modifiers for every cash collect symbol landed. Streak Collect, Expand Collect, Respin Collect, Match Collect and then Skeleton Key are unlocked before the coveted Treasure Chests.
Booming Games is turning up the heat with the launch of Burning Classics 5000, the latest and most explosive addition to its Burning Classics game series. Building on the foundation of one of the company’s most beloved titles, this revamped classic slot delivers fiery visuals, timeless gameplay, and an electrifying boost in win potential—now offering a max payout of over 5000x your stake.
ELA Games, an innovative game development studio, announces the official release of its newest title, Rabbit Winpot Deluxe. Step into the spotlight and witness a magical showdown between Rabbit the Magician and their formidable opponent, the Lion! The unique 3×1 slot reimagines slot gaming with a new and entertaining format that creates a fast gameplay environment, with each spin full of suspense.
Gaming Corps announced the launch of Hyena Heist, the next daring entry in its A-MAZE-CADES™ series. Players join a trio of mischievous Laughing Hyenas as they execute a daring bank robbery, pursuing bags of cash, bars of gold and sparkling jewels on a dynamic 5×5 grid. In Hyena Heist, every winning combination triggers the signature A-MAZE-CADES™ cascade mechanic.
Get front row seats to an epic clash between two rival gods in Battle of Myths – an action-packed addition to the Elysium Studios – Driven by Swintt line-up that pits dragon against tiger in a divine skirmish where free spins and multipliers will ultimately decide the victor. Set to an imposing backdrop of mountaintop dojos jutting from the heart of the rainforest, Battle of Myths is an Asian mythology-inspired slot that sees legendary warriors fight for control of the kingdom and the heart of the princess with the help of cascading reels and powerful wild features.
The post Week 22/2025 slot games releases appeared first on European Gaming Industry News.
Chinook Winds Casino Resort
JCM Global Transforms Chinook Winds Casino Resort’s Casino Floor with Towering Digital Signage at High Limit Area
JCM Global has installed a towering new digital signage solution at Chinook Winds Casino Resort in Lincoln City, Ore.
The digital signage frames the entrance of the casino’s high limit area and creates a stunning visual destination that transforms the casino floor.
Specifically, JCM installed three curved 2.5mm FLEX LITE-S solutions. The two pillars each measure nearly 8 feet high by 7 feet wide, and they connect to an overhead soffit that is nearly 24 feet wide and 5 feet high. The entire solution is programmable and can display different content for each piece of digital signage or showcase one video across all three signs.
The dynamic digital signage replaced static wood pillars and can feature a range of messaging, images, and video limited only by the imagination. This is the first digital signage project JCM has installed at Chinook Winds. The casino also has JCM GEN5 thermal printers on each of its slot machines.
“This breathtaking new entry into our High Stakes room is just the beginning of all the exciting new changes we will be implementing at Chinook Winds Casino Resort. We are glad JCM Global has been able to be a part of this journey,” said Sean Sheridan, Director of Facilities at Chinook Winds Casino Resort.
JCM SVP – Sales, Marketing & Operations Dave Kubajak said: “Chinook Winds says, ‘It’s Better at the Beach’, and their management proved it with this incredible digital signage installation. Our digital signage team brought their vision to life with our unique curved displays showcasing their high limit room entrance. The movement of the ocean and the whales on the curved signage truly illustrate the power of digital signage and the virtually limitless creativity it unleashes.”
JCM digital signage solutions transform hospitality areas, indoors, and outdoors. They come in a wide range of sizes and options to perfectly fit any space and enhance the guest experience.
The post JCM Global Transforms Chinook Winds Casino Resort’s Casino Floor with Towering Digital Signage at High Limit Area appeared first on Gaming and Gambling Industry in the Americas.
Asia
EGT Digital’s innovative developments to captivate visitors at SiGMA Asia 2025

The next highly anticipated gaming event on EGT Digital’s calendar is SiGMA Asia, which will be held on June 3rd and 4th in Manila. Together with EGT, the iGaming provider will welcome visitors at booth 1113 to reveal its impressive selection of innovations and bestsellers.
The guests will be able to try out EGT Digital’s wide range of over 140 casino games spanning a variety of themes, as well as further increase their chances of winning with the Bell Link, Clover Chance, High Cash, and Single Progressive jackpots. The 4-level multi-denomination Gods & Kings Link will be presented for the first time locally. It received positive feedback after its recent official debut and is expected to get a warm acceptance also from Asian operators and players. Currently including 3 games: Ape of Luck, Glorious Alexander, and Rise of Ra, with more to join in the coming months, it will offer the show attendees numerous bonuses and a lot of fun.
EGT Digital will also demonstrate X-Nave, its in-house developed “all-in-one” betting platform, providing all the tools and features needed for building and maintaining a successful online business or for improving current performance. X-Nave includes 4 main modules: Sport Product, Gaming Aggregator, CRM Engine, and Payment Gateway. Depending on the operators’ needs, each of them can be used as part of the complete solution or independently, as they can integrate with developments from third-party providers.
“EGT Digital’s products have enormous potential for the local markets, and SIGMA Asia provides us with a great opportunity to showcase them to many potential future clients in the region,” said Mariana Manchina, Director of EGT Philippines. “In addition, we are also looking forward to the prestigious SiGMA Asia Awards, where our company is shortlisted in the Best Sportsbook Provider 2025 and Best Platform 2025 categories.”
The post EGT Digital’s innovative developments to captivate visitors at SiGMA Asia 2025 appeared first on European Gaming Industry News.
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