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European Gaming Congress 2024

Interviews

Exclusive Q&A on the the Wazdan Mechanics with CCO Andrzej Hyla

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What spurred you into designing your own mechanic, as opposed to licensing an existing popular one?

In such a saturated market, it is so important to have something that truly makes you stand out. While we’re proud of the detail in our graphic designs and the artwork that pervades in our slots, we’re perpetually on the lookout for ways to enhance our offering even further. Looking around the industry, you can see the impact unique mechanics has on games. Everyone is keen to not only be the trendsetter with new mechanics, but also find one that will establish a new focal point for the industry. As a studio ourselves, lately we’ve added Hold the Jackpot, Moving Reels, Symbol Splitter, Infinite Multiplier and more.

Licencing existing mechanics, regardless of their popularity, is a commercial move that wouldn`t help us grow as a game producer. When partners see the value in what we create as a studio, looking beyond just the licenced mechanic, we’re able to experience much more growth together. We have a very creative mindset and a strong development team in house. This allows us to create the numerous unique tools we have, which has been added too recently with the Splitter mechanic.

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How has the Splitter mechanic been received by fans so far, and do you plan to use it in more upcoming titles?

With the Splitter mechanic, the game quickly made it to the top of our list of best-performing products. By creating our new Symbol Splitter feature, we’ve been able to elevate both our product offering and our fan’s game sessions through this innovative addition, which sees a symbol being able to split into up to four more on any spin, for huge wins. In Gem Splitter, the split can either increase the number of ways to win or the payout, even both, when splitting into 4 symbols in a 2×2 arrangement. In the Free Spins bonus the symbols will be split into a combination that’s most favourable for the players – that`s why they like this game so much. While a simple concept, it keeps every spin engaging and has tangibly driven up engagement, so much so that we’ve also built it in to our upcoming title, Midnight in Tokyo. In this new game, it will be activated by Wild symbols – Wild Splitters – which substitute for other symbols, except for special symbols, and increase the number of ways to win for players. The Ninja Cat will split symbols on either side of him into two, while the Kung Fu Cat splits symbols above and below. Wilds that have only one adjoining symbol will instead split it into three. Players are always on the lookout for something that’s straightforward yet exciting, and the Splitter mechanic manages to do this.

When creating new mechanics, how important is it to make sure it is easy to understand for players?

It’s crucial. Nobody wants to load up a new game and have to read an instruction manual and watch a video on how to understand it. People want to start playing a game and have an innate feel for how a mechanic works.

The entire team at Wazdan has a strong passion for games, so a rigorous testing process from actual players and fans has allowed us to develop a mechanic we’re extremely proud of and is visually clear in the added value for every potential spin.

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With so much scope for game growth and development out there, its important that we don’t lose sight of what we do best – create fantastic experiences for players. With a team that genuinely enjoys creating games, as players themselves, we understand this and it allows us to improve the quality of our products.

What is next for the Splitter mechanic? Will it be licensed out or kept in house?

While we’re extremely proud of what we’ve created with the Splitter mechanic, it is still in its relative infancy within the iGaming arena. Gem Splitter was a huge success, while Midnight in Tokyo will take the mechanic to a new level by having it triggered by Wilds in-game, as we continue to build it into our games arsenal on a broader basis.

Our key goal as a business is to help partners build a strong position in the market, and we want our games to help them attract and retain loyal customers. We want to be responsible for the success experienced by many in the industry, but it is also important for us to remain a company with unique and innovative solutions.

We’ll continue to find ways to refine the mechanic while also incorporating it into our portfolio in increasingly innovative ways, which is an extremely exciting project for us. As for what the future holds, who knows, but it’s certain to be action packed with this mechanic!

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Conferences in Europe

Can Fun Be Safe? The Role of Social Responsibility in Slot Game Design

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The European Gaming Congress (EGC) returns to Warsaw for 2024 on 15-16 October, and organizer HIPTHER is proud to introduce the conference’s esteemed Sponsors – trailblazing companies and accomplished professionals that help make the magic happen! In this Sponsors Spotlight Interview, we welcome Maciej Makuszewski, iGaming Director at Promatic Group, parent company of the Platinum Sponsor for EGC 2024, Promatic Games.

 

For many people outside the gaming industry, putting social responsibility and online slot games in the same sentence might seem counterintuitive. What’s your perspective on this? How can a slot development company demonstrate responsibility?

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You’ve hit on a very interesting point right from the beginning. From an outsider’s view, social responsibility and online gambling might seem like polar opposites—like water and fire. But within the industry, we understand that to succeed, all parties, and especially operators and game studios, need to cater to a broad audience. This includes not only players seeking excitement and adrenaline but also casual players who just want a bit of entertainment. We simply need to think about the mass market when designing the gaming experience.

From there, it becomes essential to safeguard ALL players by promoting responsible behaviors and minimizing risks. After all, even with a naturally risky activity like gambling, people still want a sense of security in their experience. This is where social responsibility becomes key. While the public often associates our industry with problem gambling or even addiction, this is a simplistic view. A problem gambler is not a good player—not for them, and certainly not for us. We aim to create a safe and enjoyable environment for all players, which ultimately benefits everyone involved.

 

So speaking of iGaming in general, what are the key areas when it comes to promoting responsible behavior and minimizing risks for players, as you rightly put it?

I would consider Responsible Gaming as an umbrella term that encompasses a range of measures. I usually break these down into several key categories:

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  1. Identifying and protecting vulnerable players
  2. Game mechanics
  3. Transparency and communication
  4. Youth exposure
  5. Game design and incentives
  6. Financial limits and self-exclusion mechanisms
  7. Utilization of player data

Of course, this list can evolve depending on specific market needs, but these are the core elements. I haven’t included aspects like fairness or certification, as these are typically viewed as basic prerequisites in most regulated markets—they aren’t specific to Responsible Gaming but rather fundamental requirements for offering games to customers. Additionally, technical standards can also play a supporting role in fostering a responsible gaming environment.

 

Given that your role as a game studio is to provide the games themselves, how can you contribute to making the experience as responsible as possible? You’re not in full control over all of the seven areas you mentioned earlier.

You’re right—our role is narrower compared to operators, but we still have a significant impact in key areas. We can influence game mechanics, transparency and communication, youth exposure (to some extent), and game design and incentives. While we don’t manage player data, we can still support the identification of problem gambling behaviors.

Take game mechanics, for example. As a studio, we invest a lot of time in balancing the speed of gameplay with clear, accurate visualizations of the spin results. One of our key principles is ensuring that all our designs and developments are configurable to meet Responsible Gaming requirements. For instance, our games were recently certified in the Czech Republic, where the regulator mandates that each spin lasts at least two seconds. This is a Responsible Gaming measure, and our configurable software allowed us to implement this requirement quickly.

Another area that’s been a focus of many regulators is the Bonus Buy feature. We were hesitant to introduce it because some of the behaviors associated with this feature may heighten the risk of problem gambling. After months of careful consideration, we decided to launch it only with the ability to monitor every player action related to this functionality. We are committed to tracking this feature closely to ensure it aligns with responsible gaming standards.

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You’re also going to touch on game design and incentives at the European Gaming Congress (EGC), correct?

Yes, that’s right! We’re excited to share the story behind one of our most innovative games, Ale Fajny BOBER. The game’s theme is inspired by a popular viral video, and it was a fascinating challenge for our team to translate the essence of a two-minute YouTube clip into an engaging slot experience. We had many discussions on how to best capture and visualize that story within a slot game format. But I’ll save the finer details for the conference—we’ll be talking about it on Day 1 during our presentation! Feel free to join and ask questions!

 

You mentioned the game Ale Fajny BOBER. Could our readers be familiar with other titles that have come out of your studio?

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Ale Fajny Bober is indeed a new game, which had its premiere in Poland on September 26. Promatic Games has a portfolio of hundreds of exciting slot games that have been both successful and widely appreciated by players. Some of these include: Mummy’s Treasure Deluxe, Dracula’s Treasure, Janosik 30 and Miss Joker Show  – the latter has even been shortlisted for the Best iGaming Product category at the EiGE2024 awards, with the final taking place at the upcoming conference. I warmly invite to join us at the event and cast your vote for our title. See you there!

Promatic Group’s iGaming Director, Maciej Makuszewski, and Product Design Manager, Luka Oblak, will be presenting a workshop at the European Gaming Congress on ‘Mastering the Art of Balanced Slot Development.

Join us in Warsaw and meet the Promatic Games Team in person:

Get your tickets for the European Gaming Congress 2024 Now!

The post Can Fun Be Safe? The Role of Social Responsibility in Slot Game Design appeared first on European Gaming Industry News.

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Dr Michael Auer Managing Director of OpenBet’s Neccton

Responsible Gaming Education Month roundtable

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As Responsible Gaming Education Month (RGEM) rounds to a close in the US, Dr Michael Auer, Managing Director of OpenBet’s Neccton, and Joann Piece, Chief Commercial Officer at Games Global USA, share their insights into the biggest responsible gaming and player protection challenges currently facing operators in America’s regulated states and the tools needed to secure a sustainable and safer future for the industry.

 

What are the key player protection challenges faced by operators and suppliers in 2024?

MA: Evolving global gaming markets, such as the US and LatAm, demand operators have in-depth insights into their players’ behaviour. With high player volumes, this can pose a challenge for those without up-to-date technology. Operators have the responsibility to take proactive steps to protect players from harm, but in new jurisdictions such as Brazil and Peru, it is vital for them to win the trust of their customers and promote responsible gaming from the off. In a recent Hibou survey, of 2,839 Brazilian respondents, 16% reported experiencing financial issues due to their gambling, which should make combating harm and effectively tracking their player base a core priority for operators.

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For suppliers, developing responsible gaming tools that meet the needs of the market is essential. By achieving this, they can take positive steps towards building a sustainable and safer industry. Of course, to be confident their tools are up-to-date and will have a notable impact on reducing potentially harmful behaviours, they must be informed by the richest data available from real players. Peer reviewed research that uses datasets from operators themselves is the best way to do this.

JP: There are very different player protection challenges for operators who are directly accepting wagers from the player vs suppliers who are typically offering their products to the operators – to offer to the player. The main difference is complete oversight of a player’s activity vs partial. An operator can join the dots and see all of a player’s conduct across every wager and vertical, whereas a supplier will typically only see the fraction of that play which occurs on their products. Working together, suppliers can help operators with contextualising to help fulfil their duty of care.

Suppliers will typically operate across numerous states, so where state-by-state, game design and safer gambling requirement variations exist it can pose a challenge. In this regard, continued moves towards harmonisation across states would be beneficial for all stakeholders.

 

What tools and resources can be provided to help operators implement effective responsible gaming measures?

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JP: We have mentioned that harmonised standards assist players, operators, suppliers and regulators. However, measures should be evidence based to ensure that we are putting in place solutions which we know are going to be effective and which help all parties target their resources to maximum effect. From an operator’s perspective, access to any player data that can help build an accurate picture undoubtedly helps in delivering that duty of care. Following the lead of other countries, the UK is seeing the implementation of centralised industry-led exclusion registration via the GamProtect system.

Results from the pilot stage looks promising and with some US focussed operators having been involved in that pilot, it would be interesting to see if the US states could come together to replicate such a register to protect the most vulnerable players when for example they physically relocate between states.

MA: Operators looking to succeed in their respective markets must demonstrate superior responsible gaming capabilities and may turn to technology to support their efforts. OpenBet’s Neccton empowers operators to effectively track player behaviour in real-time, offer limit setting and pop-up messaging functions, and integrate anti-money laundering and fraud detection tools.

My research in this sphere has shown that real-time interventions, such as reality checks, improve the effectiveness of player protection efforts. Our software, which is informed by academic research and adapted in line with the latest insights, is supported by a dedicated compliance consultancy service which gives operators the confidence to fulfil their responsible gaming responsibilities.

 

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What are the key priorities for suppliers in promoting responsible gaming in the years to come?

MA: Suppliers must keep up with the latest developments in responsible gaming tools and research as markets evolve. I have published more than 50 peer reviewed studies in academic journals related to safer gaming and continue to conduct contemporaneous research into player protection. Utilising real player data and insights from experts will help suppliers evolve their offerings to match the changing needs of operators and their customers.

Additionally, staying on the pulse of recent regulatory developments must also be a priority, as shortcomings can delay the production of much-needed software that instils confidence in operators and regulators alike and meets the needs of the market.

JP: The main focus for suppliers around safer gambling relates to game design. There isn’t that direct contact with the players, so the scope of direct interaction is removed. In this regard, harmonisation of standards and requirements around game design is hugely beneficial to all stakeholders.

We would love to see some of the excellent academic work being undertaken in this field being picked up, endorsed and incorporated into formal standards by regulators.

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All suppliers are willing to do whatever it takes to ensure their products help keep players safe but we want to ensure changes are going to achieve the desired outcome and the best way to do this is to take the evidence based approach.

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GameplAI

Propping up the prediction game for sports betting

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GameplAI is harnessing the gains in automation seen in other tech sectors and bringing them to the sports betting industry, with more accurate pricing and automation which reduces the manual overhead of risk-management for trading teams. Its growing group of partners are benefiting from a series of never-before-seen, player-focused markets that engage fans both pre-game and in-play.

Gaming Americas caught up with their Co-Founder, Graham Savage, the man at the helm of a company on the road to becoming the premium supplier of automated and quantitative-driven sports solutions for the sector.

 

After GameplAI’s defining Q1 raise earlier this year, how have you been deploying the funds?

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There are two core priorities for the deployment of our capital. The first is the expansion of our team. We have already doubled the size of the team since January and we are still looking to hire additional technology and sports-modelling expertise. The second strand is a focus on licensing. Given the global footprint of our expanding customer base, we are actively pursuing licences in multiple U.S. states in addition to emerging LatAm regions such as Peru and Argentina.

 

What does adding Marco Blume as an investor do for the company?

Marco provides fantastic insight and context in terms of what is most important to operators when assessing third-party products. Under his tenure, Pinnacle became a global leader in terms of sports product and pricing and this is the equivalent position that we are keen to assume within the suppliers’ sphere.

 

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How do you see the supply market changing in the year ahead?

We see a strong emphasis being placed by operators on both in-play and props products. We feel this will be a dual responsibility to solve, with the onus being on companies like ourselves to create innovative products bolstered by compelling and accurate pricing, whilst our B2C partners will prioritise delivering intuitive and engaging front end UI to further embellish the product experience.

 

How were the Euros/Copa America for you and your recent operator deals?

We used both tournaments as a test bed. Betano, the premium online sports betting and gaming brand, launched a segment of the football player props product that we have developed in conjunction with Opta data. These markets proved to be hugely popular and we will roll out our extensive football props solution with Betano over the coming weeks.

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In parallel, we launched a proof of concept of our football narrator product with a leading UK operator, which generates contextual markets in-play, relative to the most recent game state. These markets were really well-received by UK-based customers and we will look to broaden the scope of that collaboration, now that the domestic season has resumed.

 

What are the opportunities for GameplAI right now in the medium to long-term?

We have been very fortunate with the stature of partners with whom we are working. Their respective product and trading teams have been a fantastic support and resource for us – and working with people of that calibre will only serve to further enhance the quality of our product offering.

Broadening our international footprint is also hugely exciting and by the end of year we will be live with market-leading partners across three separate continents, which represents incredible progress in 12 months. We are hugely enthused at the prospects ahead and firmly believe GameplAI will be at the forefront of driving new product innovation in sports in 2025 and beyond.

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