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Compliance Updates

UKGC Imposes £6M Fine on Casumo

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The UK Gambling Commission (UKGC) has imposed a fine of £6m on online casino firm Casumo for breaching anti-money laundering rules and failing to ensure that players were gambling responsibly.

Social responsibility failings included:

Not putting into effect policies and procedures for customer interaction where it has concerns that a customer’s activity may indicate problem gambling, and this resulted in:

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One customer losing £1.1m over three years without being subject to a responsible gambling interaction.

A second customer losing £65,000 in one month without being subject to a responsible gambling interaction.

A third customer losing £76,000 over seven months without being subject to a responsible gambling interaction.

Not taking into account the Commission’s guidance on customer interaction, and this resulted in:

The operator not carrying out a responsible gambling interaction on a customer who lost £89,000 in a five-hour period.

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The operator not carrying out a responsible gambling interaction on a customer who lost £59,000 in a 90-minute period.

Anti-money laundering failings included:

  • Customers were allowed to deposit significant sums of money without sufficient AML checks being conducted.
  • Source of Funds (SOF) checks were insufficient. Payslips and invoices presented as evidence of SOF were not corroborated with bank statements (or other evidence).
  • Bank statements produced were not assessed appropriately. Examples include incomplete bank statements which only showed credits into the customer’s account. The balance figures on a customer’s bank statement had been redacted.
  • Inadequate checks of documentation for authenticity.
  • No assessment or limit of how much a customer should be allowed to spend based on known income, wealth or any other risk factors.
  • Winnings from other gambling operators were accepted as SOF, without further investigation.
  • Not ensuring that its policies, procedures and controls were implemented effectively, kept under review, revised appropriately to ensure that they remain effective and take into account any applicable learning or guidelines published by the Commission from time to time.

Also, Casumo has received an official warning and is now required to call in independent auditors to ensure that the firm is fully complying with the terms of their license and codes of conduct (LCCP).

“This case was brought about through planned compliance activity and every operator out there should be aware that we will continue to take firm action against those who fail to raise standards,” Richard Watson, Executive Director of UKGC, said.

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Compliance Updates

CT Interactive Achieves A1 Certification for Greece

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CT Interactive has achieved A1 Supplier Certification in Greece, awarded by the Hellenic Gaming Commission. This significant milestone underscores the company’s strategic commitment to expanding its presence in regulated European markets. The A1 certification enables CT Interactive to offer its top-tier gaming portfolio to licensed operators across Greece.

Focused on enhancing the player experience, CT Interactive delivers a meticulously curated selection of games that have proven successful in the market, including titles like Win Storm, Lucky Clover, The Big Chilli, Chilli Fruits and many others. By prioritising quality and player satisfaction, each game is designed to provide immersive, engaging experiences.

Continuously evolving to meet player preferences and utilising cutting-edge technology, CT Interactive ensures a seamless and rewarding gaming journey. This commitment not only fosters long-term player loyalty but also reinforces the company’s dedication to creating lasting value while maintaining the highest standards of performance and entertainment.

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The post CT Interactive Achieves A1 Certification for Greece appeared first on European Gaming Industry News.

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Compliance Updates

Three Nigerian Tennis Players Suspended Under Tennis Anti-Corruption Programme

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The International Tennis Integrity Agency (ITIA) has confirmed that three Nigerian tennis players have been sanctioned for breaches of the Tennis Anti-Corruption Programme (TACP).

The sanctions are linked to a criminal case heard in 2023 involving a match-fixing syndicate in Belgium. Collaboration between the ITIA and Belgian authorities led to a five-year custodial sentence for the leader of the syndicate, Grigor Sargsyan.

The three players’ cases were ruled on by independent Anti-Corruption Hearing Officer (AHO) Amani Khalifa.

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35-year-old Henry Atseye, who reached a career-high world singles ranking of 1518 in September 2015, admitted to six breaches of the TACP across 2017 and 2018. The player admitted to collaborating with Karim Hossam (who was issued a lifetime ban in 2018) to commit corruption offenses, including facilitating wagering and contriving the outcome of three matches.

Atseye was issued a suspension of two years and six months, alongside a fine of $10,000. The suspension began on 14 October 2024, and will end on 13 April 2027.

Sylvester Emmanuel and Christian Paul did not respond to ITIA charges, effectively accepting liability and acceding to sanctions, as outlined under section G.1.e of the TACP.

26-year-old Emmanuel, who reached a career-high world singles ranking of 1097 in December 2016, and 29-year-old Paul, who reached a career-high world singles ranking of 1257 in May 2016, were found liable for six breaches of the TACP across 2017 and 2018 – including facilitating wagering, contriving the outcome of matches, receipt of money and failure to report corrupt approaches.

Emmanuel and Paul were issued suspensions of three years, alongside fines of $10,000. The suspensions began on 6 November 2024, and will end on 5 November 2027.

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During their periods of ineligibility, the players are prohibited from playing in, coaching at, or attending any tennis event authorised or sanctioned by the members of the ITIA (ATP, ITF, WTA, Tennis Australia, Fédération Française de Tennis Wimbledon and USTA) or any national association.

The ITIA is an independent body established by its tennis members to promote, encourage, enhance and safeguard the integrity of professional tennis events worldwide.

The post Three Nigerian Tennis Players Suspended Under Tennis Anti-Corruption Programme appeared first on European Gaming Industry News.

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Compliance Updates

PayBy Awarded Gaming-related Vendor License from the GCGRA

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PayBy Technology Projects LLC, an Astra Tech company and one of the UAE’s leading fintech platforms, announced that it has been awarded a gaming-related license by the General Commercial Gaming Regulatory Authority (GCGRA), the federal entity overseeing commercial gaming activities in the United Arab Emirates (UAE). The award allows PayBy to provide financial services to GCGRA-licensed commercial gaming operators, marking a new milestone in the Authority’s endeavour to establish a well-regulated commercial gaming sector in the UAE.

As the first fintech to secure such a licence, PayBy will operate under the “Gaming-Related Vendor License” category. The company is now authorised to provide a range of services, including digital wallets, secure payments and advanced fraud detection systems, aligning with the GCGRA’s vision of creating a secure and innovative gaming environment that prioritises player safety.

Astra Tech’s Ultra app ecosystem integrates payments, remittances, lending and now gaming-related services into a unified platform serving over 150 million users globally. Through strategic partnerships with global leaders like MoneyGram and Mastercard, Astra Tech continues to expand its reach and impact, delivering seamless financial solutions.

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The post PayBy Awarded Gaming-related Vendor License from the GCGRA appeared first on European Gaming Industry News.

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