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UK’s Starling Bank: 48-hour delay on the merchant block for gambling and betting

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Starling  Bank became the first UK bank to introduce a gambling block in 2018. This meant that customers could choose to block all payments made to gambling or betting merchants with one switch, found under the ’Card and Currency Controls’ section of the Starling app. 

How does the 48-hour delay work?
When the gambling block is on, Starling cards and accounts will be locked for all payments made to merchants associated with gambling or betting. Transactions at non-gambling merchants, for example buying a lottery ticket at a newsagent, will still go through. But if you try to bet on a football match on a betting website, this would be blocked. Once you switch it on, the block prevents payments immediately. It works by excluding payments to all merchants with a gambling licence, giving us a unique and reliable way to group these payments together and block them.

The 48-hour delay feature kicks in from the moment you try to switch the block off. It’s what’s known as ’positive friction’, a ’nudge’ or a ’cooling-off period’ for the customer who may change their mind when they’re given more time to think. It makes gambling or betting on impulse more difficult.

Why has Starling added a 48-hour delay for switching off the gambling block?
Starling added this feature following conversations with mental health and gambling charities and feedback from customers. The consensus is that a 48-hour delay makes the block more effective. The delay cannot be overridden by speaking to customer services or redownloading the Starling app. Customers will be told about the 48-hour delay when they first deactivate gambling and betting payments.

When customers try to switch off the block, they will be provided with details of the National Gambling Helpline in case they need free advice or support on gambling. The number to call is 0808 8030 133.

Source: starlingbank.com

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Inspired Extends Brazil Presence with EstrelaBet Partnership

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Inspired Entertainment, Inc., a leading provider of B2B gaming content, systems, and solutions, has expanded its presence in Brazil through a newly launched partnership with EstrelaBet, a leading Brazilian gaming tech company. The collaboration brings Inspired’s acclaimed portfolio of iGaming titles to EstrelaBet’s growing player base, further demonstrating the Company’s commitment to the region’s gaming industry.

Through integration facilitated by Softswiss, EstrelaBet players in Brazil will now have access to a wide selection of Inspired’s top-performing online and mobile slot titles, including localized versions of global hits such as Big Fishing Fortune™ (Super Pescaria da Fortuna), Golden Winner™ (Campeão de Ouro), Cops ‘n’ Robbers Bigger Big Money™ (Polícia e Ladrão Bolada), Centurion Big Money™ (Centurion Muita Grana), among others. The rollout will also include regular new content releases, offering a balance of fan-favourite classics, innovative mechanics, and seasonal experiences designed to maximize player engagement and retention.

Claire Osborne, Vice President of Interactive at Inspired Entertainment, said: “We’re thrilled to partner with EstrelaBet to bring our diverse portfolio of fun games to Brazilian players. From proven hits to innovative seasonal content, our titles are designed to entertain, captivate, and perform. This partnership marks another important step in expanding Inspired’s reach in one of the world’s most exciting and fast-growing iGaming markets.”

Fellipe Fraga, Chief Business Officer at EstrelaBet, added: “This collaboration positions EstrelaBet at the forefront of the Brazilian iGaming sector by offering our players access to some of the most recognized and entertaining slots content available. Inspired’s reputation for quality and variety makes them an ideal partner, and we look forward to delivering their games to our growing audiences across Brazil.”

With localized branding, strong thematic appeal, and a track record of high performance across regulated markets, Inspired’s iGaming content is well positioned to captivate Brazil’s rapidly expanding online player base while delivering added value to operators.

The post Inspired Extends Brazil Presence with EstrelaBet Partnership appeared first on Gaming and Gambling Industry in the Americas.

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Goldex Casino by N1 Partners: a new brand tailored for top GEOs

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N1 Partners continues to strengthen its position in the iGaming market by expanding its portfolio with the launch of a new brand — Goldex Casino.

Goldex Casino is strategically focused on key Tier-1 GEOs, including Australia, New Zealand, Canada, Germany, Austria, Switzerland, Norway, Ireland, Denmark, and Slovenia. The product supports eight languages with localised content, ensuring broad reach and engagement.

Goldex Casino features a portfolio of over 5,000 games, while its unique Journey Map system transforms gameplay into a personalised adventure with rewards of up to €/$5,000 and 1,000 free spins. VIP players benefit from an exclusive program offering tailored bonuses, higher limits, dedicated account management, and a final prize — a Rolex Sky-Dweller or its cash equivalent of €20,000.

Special attention has been paid to adaptive design across devices, an intuitive interface, and a suite of features that enhance the user experience and drive player retention. Fully licensed, the brand guarantees a high level of transaction security.

With Goldex Casino, partners gain a robust tool to scale traffic across top GEOs and secure long-term profitability. Join N1 Partners and achieve top-tier results together.

On a related note, N1 Partners is currently running its large-scale N1 Puzzle Promo. All registered teams earn puzzle pieces for driving traffic to N1 brands, including Goldex Casino, with the most active participants competing for luxury prizes. The ultimate reward – a private Robinson helicopter, awarded to the winning team at the end of the promo. The campaign runs until the end of the year.

Learn more about opportunities with N1 Partners

The post Goldex Casino by N1 Partners: a new brand tailored for top GEOs appeared first on Gaming and Gambling Industry in the Americas.

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Mohegan Appoints Joseph J. Hasson as Chief Operating Officer

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Mohegan, a leader in developing integrated entertainment resorts worldwide, announced, subject to all regulatory approvals, that Joseph J. Hasson has been named Chief Operating Officer (COO), overseeing the development and execution of short and long-term strategic business plans across all Mohegan properties. Hasson has served as Mohegan’s interim COO since April of this year.

“Joe Hasson’s expertise, garnered over more than 40 years in the gaming and hospitality industries, coupled with his exemplary leadership at our Las Vegas property, positions him uniquely to ensure strategic alignment and continuity across Mohegan’s diverse portfolio,” said Ray Pineault, President and Chief Executive Officer of Mohegan. “We are confident that his leadership as our Chief Operating Officer will be instrumental in our sustained success.”

As Mohegan’s COO, Hasson will oversee the day-to-day operations of Mohegan’s resorts across the United States, Canada and Northern Asia. He will also maintain his responsibilities as General Manager of Mohegan Casino at Virgin Hotels Las Vegas while the casino transitions ownership. Mr. Hasson will report to Ray Pineault, Mohegan’s President and Chief Executive Officer.

As COO, Hasson will continue to enhance operational efficiency and guest satisfaction while maintaining the high service standards that define Mohegan. He will also work with Mohegan’s leadership team to align all strategic processes with company-wide goals, emphasizing the sustainable growth of Mohegan’s portfolio of entertainment resorts.

Prior to joining Mohegan, Hasson served as COO of Station Casinos LLC and Red Rock Resorts, Inc. He holds a bachelor’s degree in commerce from Rider University, NJ.

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