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Allwyn revolutionises National Lottery prize payments with new digital solution
Allwyn, operator of The National Lottery, announced that National Lottery players who play in shops will be able to opt to have their prizes paid directly into their bank accounts for the first time.
In a partnership with payments provider, Bottomline, Allwyn has created a quick, easy online claim process that will see retail prizes of between £500.01 and £50,000 paid more quickly than ever before.
The new solution is the latest development in the revised claims process that Allwyn had to introduce when it took over as National Lottery operator in 2024. This was following the Post Office’s decision to no longer pay National Lottery retail prizes between £500.01 and £50,000 (called ‘mid-tier prizes’).
Last year, Allwyn continued to make upgrades to the process and has now directly paid out over 45,000 mid-tier prizes to in-store players – amounting to over £50 million in prize money.
This new enhancement isn’t just good news for players, but it will also significantly reduce administration and postage costs – as Allwyn will no longer need to prepare and post thousands of cheques. This cost efficiency will see more money going to National Lottery-funded Good Causes.
With the new payment solution, retail players can go to claims.national-lottery.co.uk, enter their email address and then fill in an easy-to-complete claim form – this asks for the player’s details, some details about the winning ticket, and prompts the player to upload an image of the ticket. If a winner has any questions during the process or needs some additional support, they can call Allwyn’s Customer Care Team who will be happy to help.
At this point, the default option will be for the prize to be paid directly into the player’s bank account, although they can still choose to be paid by cheque if that is their preference – which has been standard payment method for these up until now (including when the Post Office was still paying these prizes).
Once the claim form has been submitted and processed, the player will receive an email with a unique, secure link for them to submit their bank account number and sort code. The system will then automatically check that the name on the account matches the name entered on the prize claim form. As soon as this information has been successfully submitted by the player, the payment will be processed and will be paid directly into the player’s bank account within 24 hours*.
Allwyn’s Operations Director, Jenny Blogg, said: “We’re delighted to introduce this completely new payment solution, which will see, for the first time, people who play The National Lottery in shops be able to have their prizes paid directly into their bank accounts.
“Not only will this see these prizes paid faster than ever before, but it also drastically cuts down on administration and postage costs. This cost efficiency will see more money going to the Good Causes that The National Lottery supports and see prize money in players’ pockets in record time – so it really is a win-win.”
The post Allwyn revolutionises National Lottery prize payments with new digital solution appeared first on European Gaming Industry News.
Latest News
FairPlay Sports Media Launches Football AI Stats Assistant ‘Teammate’

FairPlay Sports Media, the fan and AI-powered global sports media network, has launched Teammate, the industry’s first sports AI assistant on its WhoScored.com brand.
Teammate translates natural-language commands from sports fans and bettors, powered by a Google Gemini partnership, and redirects them to relevant betting opportunities, forecasting insight, and sporting data, to help enhance the user experience of football stats enthusiasts, as well as help level the playing field against the sportsbook, using text and data visualisations as communication.
Utilising the FairPlay network’s 25+ years of sports data assets, and its recent integration of a cutting-edge deep-learning neural engine, Teammate is the most advanced, AI-powered and fan-first tool which will allow the increasingly stats-hungry sports audience to go deeper into the numbers to enhance both their pre-match and live engagement and betting decisions.
Google Gemini has led the AI assistant charge of recent years, mastering creative and productivity tools, advanced reasoning and complex tasks, and engaging content delivery, all powered by its various advanced LLMs. Using this sophisticated platform, Teammate will access the same, well-known UI, while adapting its design and responses for those related to sports data.
Teammate, live now in beta mode, will revolutionise how sports fans find information, whether they’re a die-hard fan, a fantasy strategist, or lining up a bet builder, with its front-end designed to fit seamlessly as a white label into partner apps and websites, increasing brand stickiness and offering monetisation opportunities for those hosting the sports lifestyle tool.
Stuart Simms, group CEO at FairPlay Sports Media, said: “AI has integrated rapidly into our day-to-day lives, but there’s not been a truly bespoke assistant service that suits the needs of sports bettors and data-hungry fans. Teammate, which combines our prowess in delivery of sporting insight, with Google Gemini’s ability to serve users with natural, conversational conveyance of information, offers just that.
“Whether you need betting inspiration, you’re looking to find the best value that backs up a gut betting pick or want to explore betting opportunities around a player’s recent run of form, Teammate will point you in the direction to find the best bets and the most relevant markets, alongside forecasted tips and associated statistics and data.”
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Nolimit City extends xMechanic licensing deal with Sneaky Slots

World leading slots innovator, Nolimit City, has partnered up with the newly announced slots studio, Sneaky Slots.
Nolimit City have licensed out their trademarked xMechanics to Sneaky Slots, for use in their future game portfolio.
The two have agreed to feature Nolimit City’s proprietary xMechanics across several of Sneaky Slots new and yet to be announced slots roadmap.
Nolimit has always prided itself in creating a brand with a rich foundation and a loyal following thanks to its relentless innovation. Boasting over 19 in house xMechanics, Nolimit’s trademark mechanics will be featured on the new studio and promise to feature some of Nolimit’s most beloved mechanics, such as xNudge®, xWays®, xBomb® and several others. Players can experience several of these mechanics on classic titles, such as Brute Force, San Quentin xWays® and Fire In The Hole.
There’s not much to be said about Sneaky Slots as of yet, the mysterious studio seems to have a lot in store.
The post Nolimit City extends xMechanic licensing deal with Sneaky Slots appeared first on European Gaming Industry News.
Latest News
BetSymphony Unites Voice, AI, and Personalization to Create the First Conversational Frontend in iGaming

BetSymphony just raised the bar for iGaming. The no-revenue-share iGaming platform has introduced a next-generation Conversational AI interface, powered by its advanced AI agent BetHarmony, now delivering a player experience so intuitive, it feels like the sportsbook is talking directly to you.
Instead of dumping players into an endless library of games, long menus and static categories, players are welcomed with a personalized home screen showing relevant bets, curated game suggestions, timely reminders, and promotions aligned to their interests. Everything can be navigated by voice and in multiple languages, making discovery feel effortless.
The launch also introduced BetHarmony Copilot — an intelligent assistant that works alongside the traditional interface, offering timely, context-aware guidance, tips, and suggestions for frictionless interactions.
Valentina Synenka, CEO of Symphony Interactive, said:
“BetHarmony has always been a standout in conversational AI, but this release takes it to a whole new level. The conversational interface within BetSymphony delivers experiences that traditional sportsbook UIs simply can’t match. We’re not removing the classic interface – this is about giving players an additional, more natural way to engage. It’s intuitive, it’s personal, and it’s built for the future of iGaming.”
Conversational UI is one of the fastest-growing trends in digital experiences, and BetSymphony is the first to bring it to iGaming. Here’s why that matters:
- It’s a breakthrough. It’s an innovation the industry has not seen in the last 30 years. It opens new opportunities to boost player engagement and unlock revenue potential.
- It’s more immersive. Players move from clicking through static menus to having a dynamic, two-way interaction that feels human.
- It’s smarter. AI-driven personalization serves up only what’s relevant – games, promotions, or bets – based on actual player behavior.
- It’s more capable. By unlocking features that static interfaces can’t support, it creates entirely new ways for players to discover, interact, and engage.
- It’s safe. Integrates with responsible gaming tools that detect risky behavior and respond instantly.
BetHarmony is the conversation and interface . It is intelligent combining text, chat, and voice with:
- Predictive personalization
- Multi-agent orchestration
- Multilingual fluency
- Real-time operator integration
This integration enables players to navigate, bet, and explore entirely through conversation – with no dependency on traditional navigation structures.
With BetSymphony and BetHarmony fully integrated, this launch signals a decisive step toward a more engaging, accessible, and player-focused future in iGaming.
About BetSymphony
BetSymphony is no-revenue share iGaming platform that gives sportsbook and casino operators total control. Operators own the full source code and can adapt the flexible, modular architecture to their strategy, scale at their own pace, and innovate without limits.
About Symphony Solutions
Since 2008, Symphony Solutions has been delivering high-impact AI, Cloud, and Agile transformation services with a deep focus on iGaming. Partnering with operators worldwide, Symphony delivers end-to-end iGaming solutions — from full-scale product development and platform modernization to strategic tech consulting in the sports betting and casino sectors.
The post BetSymphony Unites Voice, AI, and Personalization to Create the First Conversational Frontend in iGaming appeared first on European Gaming Industry News.
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