Latest News
Betknowmore Global and Everett Sky Partnership
Betknowmore Global and leading outsourcing business Everett Sky are delighted to announce an exciting groundbreaking partnership. This new initiative will address the human resources and recruitment needs of the gambling sector by developing and promoting the services of Everett Sky’s safer gambling solution.
The service allows operators to build teams of safer gambling, compliance, and customer service analysts – across multiple time zones, 24/7 and in a variety of languages both over the phone or via online/live chat.
Everett Sky’s solution also ensures that the people are trained to the standards and software used by operators and managed effectively – essentially becoming an outsourced part of the in-house team which will relieve pressures on resource during ever-changing times in the industry.
Betknowmore Global are a leading provider of gambling training services which embrace the insight and knowledge of ‘Experts by Experience’ combined with evidence-based approaches. Through their suite of training, they have established a wide range of contacts throughout the gambling sector and are able to leverage those relationships to signpost Everett Sky and help operators keep on top of managing their safer gambling responsibilities and ensure customers remain safe and within their limits.
Commenting on the partnership with Betknowmore, Everett Sky CEO Phil Ridgwell said:
“We are absolutely delighted to finalise this partnership with Betknowmore. Ever since our first conversation, I have been hugely impressed with the passion and knowledge of the sector held by Frankie, Ben, and the wider team. They have been a pleasure to deal with, and this partnership marks a significant moment for us. With the ever-changing landscape within the betting and gaming sector creating pressures on talent and resource, our safer gambling team solution can help operators scale their teams and add capacity across their markets.
“With the added expertise of Betknowmore’s fantastic training and development, our solution is now even stronger. I am excited to see the partnership develop in the months and years ahead and look forward to working with operators to develop their teams to achieve what we are all aiming for – a safer gambling experience for players.”
Director of Commercial Affairs at Betknowmore Global Ben Davies:
“It is a great pleasure to be working alongside the team at Everett Sky. It’s clear to see that Phil and the team have a real passion and drive for improving safer gambling standards within the industry. Their safer gambling team solution fits with our own values of minimising gambling harms and supports operators with the common theme of staff retention; providing highly trained and skilled safer gambling operatives when they need them most. We are all very excited about this collaboration and look forwards to working closely with the team.”
Balkan's
NOVOMATIC Presents New Gaming Highlights at the BEGE
Celebrating 15 years of BEGE, Sofia Expo will transform itself again into the epicenter of the regional gaming industry from November 27-28. The annual gathering invites the industry’s key manufacturers, suppliers and customers for two days of business and networking. NOVOMATIC, as Europe’s largest gaming technology group, is naturally participating with a first-rate product range and unrivalled offerings dedicated to the Balkan markets.
The appealing DIAMOND X 1.55J cabinet will shine as one of the sophisticated product highlights at the NOVOMATIC stand #2.11, showcasing the latest Linked Progressives, such as CASH FLOOD Link and GODS & LEGENDS Link. Also being presented in the elegant DIAMOND X 1.55J cabinet will be the unique Linked Progressive XTENSION LINK Volume 2, which has quickly become a favourite with operators and players alike, with its clear above-floor average and regular top-floor performances in many casinos across different markets.
Visitors also shouldn’t miss out on the brand-new SUPERIA GAMES Link 1, which comprises 25 classic and recent titles from the renowned player favourites CASH CONNECTION and GOLDEN LINK. Furthermore, the outstanding BLACK EDITION II XL 3.32 will be presented with the exclusive NOVO LINE CASH CONNECTION Edition 4.
The BLACK EDITION II 3.27, with three 27” screens starring the NOVO LINE Edition X4 and Impera Line HD Edition 9, guarantees exciting gaming fun and profitable variety in video slot entertainment.
Visitors can also enjoy an exciting entertainment programme on the NOVOMATIC stand and delicious catering from AdmiralBet Pub.
Miloš Pejić, NOVOMATIC Regional Manager SEE, said: “We are looking forward to welcoming our customers to the extraordinary NOVOMATIC Experience at our stand. Whether you are focused on international markets or the Balkans, our product line up offers the best solution for everyone. We invite you to visit us, meet our team, and discover the best product variety for your needs. See you in Sofia!”
The post NOVOMATIC Presents New Gaming Highlights at the BEGE appeared first on European Gaming Industry News.
Compliance Updates
Spillemyndigheden Calls Attention to FATF’s Updated Lists of High-risk Jurisdictions
The Danish Gambling Authority has called attention to FATF’s (Financial Action Task Force) updated lists of high-risk jurisdictions: the Grey List (jurisdictions under increased monitoring) and Black List (call for actions). Among other things, gambling operators must include FATF’s lists of high-risk jurisdictions when risk assessing players.
Jurisdictions listed on the Grey List are Algeria, Angola, Bulgaria, Burkina Faso, Cameroon, the Ivory Coast, Croatia, DR Congo, Haiti, Kenya, Lebanon, Mali, Monaco, Mozambique, Namibia, Nigeria, the Philippines, South Africa, South Sudan, Syria, Tanzania, Venezuela, Vietnam and Yemen.
Jurisdictions listed on the Black List are Democratic People’s Republic of Korea, Iran and Myanmar.
Gambling operators are required to conduct enhanced customer due diligence (EDD) pursuant to section 17(1) of the Danish AML Act, if a player is assessed to impose a higher risk of the gambling operator being misused for money laundering or terrorist financing.
Gambling operators shall conduct this risk assessment based on Annex 3 to the AML Act (high-risk factors) which includes the FATF high-risk country lists (the so called black list and grey list).
It is not required that gambling operators perform EDD if a country is listed on the FATF’s list. EDD are only a requirement for players from jurisdictions listed in the EU Regulation of High Risk Third Country list pursuant to 17(2) of the AML Act.
The post Spillemyndigheden Calls Attention to FATF’s Updated Lists of High-risk Jurisdictions appeared first on European Gaming Industry News.
Latest News
Betsoft Gaming Invites Players to Mount Olympus in Coins of Zeus – Hold & WinTM
Betsoft Gaming brings players to the heights of Mount Olympus with Coins of Zeus – Hold & WinTM, an engaging video slot with a 3×3 grid and 5 paylines set in a stunning Ancient Greek theme. From immersive visuals to thrilling gameplay features, Coins of Zeus – Hold & WinTM brings mythology to life, delivering divine entertainment and win potential.
In this release, Betsoft’s signature Hold & Win mechanic is paired with myth-inspired aesthetics and rewarding gameplay. The HOLD & WIN FEATURE—triggered when three or more BONUS symbols land, including at least one ZEUS BONUS—offers powerful win potential. Players will watch as the ZEUS BONUS symbols lock in place, amplifying the chance to secure rewards, while standard BONUS symbols clear to open up the reels for new possibilities. The respins reset with each new BONUS symbol that lands, giving players extra opportunities to secure significant wins.
Adding further excitement, Coins of Zeus – Hold & WinTM includes the GIFT OF THE GODS feature. This feature activates in the base game when BONUS or ZEUS BONUS symbols appear, providing access to additional HOLD & WIN rounds for increased win potential. WILD symbols, which substitute for all other symbols except BONUS and ZEUS BONUS, add further layers to the game, ensuring every spin counts.
A divine theme, crafted animations and sophisticated soundscapes ensure an immersive experience on the reels, bringing players face-to-face with the gods of Mount Olympus. The game’s stunning design and user-centric mechanics offer non-stop action and encourage player engagement at every level.
Coins of Zeus – Hold & WinTM stands as a testament to Betsoft’s commitment to creating innovative, engaging games that combine superior design with rewarding features.
Fernando Van Velzen, Head of Account Management at Betsoft Gaming, said: “With Coins of Zeus – Hold & WinTM, we have brought a fresh perspective to the mythological theme. The combination of high-quality design, captivating mechanics, and features like the ZEUS BONUS give players a truly immersive gaming experience. We are confident it will become a standout addition to our award-winning portfolio.”
The post Betsoft Gaming Invites Players to Mount Olympus in Coins of Zeus – Hold & WinTM appeared first on European Gaming Industry News.
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