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Compliance Updates

SolutionsHub’s Head of Compliance earns flagship international qualification

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The team at SolutionsHub are delighted to announce that Emma Shilling has been awarded an International Diploma in Anti Money Laundering by the International Compliance Association.

Emma achieved a pass with Merit in the flagship qualification, which is the industry-standard for Money Laundering Reporting Officers and professionals managing money laundering risk.

The Diploma is designed to provide support in managing and developing best practice initiatives, and covers a wide range of topics including tax evasion, complying with sanctions, risk management, implementing a risk based approach, and governance frameworks.

Emma, who joined Douglas-based SolutionsHub in October 2021 as Head of Compliance, said: “Working in the blockchain and egaming industries is particularly challenging due to the fast pace global egaming regulation and often uncertainty of treatment of blockchain and cryptocurrencies, so continuously updating knowledge and practical application is essential.

“I am thankful to our board for providing full financial support for professional courses, allowing me to advance my knowledge and expertise. All members of the team enjoy the same unlimited training budget and hand-on support which is very much appreciated.”

SolutionsHub CEO Lee Hills said: “We’re proud that Emma has received this qualification and look forward to supporting her in the next steps of her career.

“Such qualifications are important so that clients and regulators know we are knowledgeable not only about licensing and regulation but also about risk management and compliance as a whole.”

The SolutionsHub team are industry-leading experts in blockchain and egaming regulation. Get in touch to find out how we can help your blockchain or egaming business grow.

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AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery

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As of July 11, 2025, the Alcohol and Gaming Commission of Ontario (AGCO) no longer requires Registrar approval for responsible gambling (RG) training programs for casino and lottery employees. This change applies to both the Gaming and Lottery Standards and supports a more flexible, outcomes-based approach.

What’s changing

• Standard 2.5 has been updated to remove the need for Registrar approval of RG training.

• Training must still be mandatory, regularly updated, and based on best practices.

• Employees must understand responsible gambling, their role in player protection, and how to support those showing signs of gambling harm.

What this change means for operators and lottery retailers

• Casino and lottery operators now have more flexibility to design and update RG training.

• Existing PlaySmart training remains valid.

Why this change matters

This change reduces red tape, encourages innovation, and maintains Ontario’s high standards for player protection. This also aligns with AGCO’s outcomes-based regulatory approach and brings greater consistency across gaming sectors, including iGaming.

The post AGCO Updates Responsible Gambling Training Standards for Gaming and Lottery appeared first on Gaming and Gambling Industry in the Americas.

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Compliance Updates

VIDEO | Spanish, Brazilian regulator speak at 2025 Gaming in Spain Conference

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2025 Gaming in Spain Conference once again brought together key stakeholders in Spain’s regulated iGaming industry.

If you were there, thank you for attending – also on behalf of our co-hosts Xavi Muñoz and ECIJA Law Firm!

Willem van Oort, Founder of Gaming in Spain, commented: “We are extremely pleased to have organized another successful Gaming in Spain Conference. All major stakeholders in Spain’s regulated online gambling market were present, as well as several experts from Brazil and other Latin American countries who highlighted the opportunities offered by these transatlantic markets. We almost can’t wait to see everyone again next year!”

In case you missed the event, full video recordings of key sessions are included below.

Mikel Arana, Director General, DGOJ: “Algorithms, advertising & deposit limits: Outlines and obligations”

The post VIDEO | Spanish, Brazilian regulator speak at 2025 Gaming in Spain Conference appeared first on European Gaming Industry News.

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Compliance Updates

Ratification of the 2026 Betting Framework for LA FRANÇAISE DES JEUX, Incorporating Excessive Gambling Mitigation Strategies

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Each year, the National Gaming Authority approves the gaming and betting programme for the coming year for operators holding exclusive rights (FDJ and PMU). This approval, where applicable, specifies the conditions for implementing the gaming programme. This is one of the manifestations of the Authority’s close monitoring of operators holding exclusive rights to ensure that they comply with their enhanced obligations, particularly with regard to the prevention of excessive gambling.

First, data from the Canadian Problem Gambling Index (CPGI) communicated by LA FRANÇAISE DES JEUX shows that, for the first time since 2020, the proportion of both excessive and problem gamblers is increasing in 2024 compared to 2023 for all activity under the operator’s exclusive rights, whereas these proportions remained stable between 2020 and 2023.

Furthermore, LA FRANÇAISE DES JEUX has indicated that it wishes to “ensure the attractiveness of the lottery and sports betting offering at points of sale by 2026 through product range promotion, innovation and digitalization”. The operator is thus proposing an intensification of its commercial offering, through dynamic promotion of all its game ranges, a strong innovation strategy and the use of incentive design techniques.

Taking these elements into account, in its decision of July 3, 2025 the ANJ decided to approve the programme for the 2026 games, subject to several strict conditions.

Generally speaking, and given the ambiguity of these messages, the company LA FRANÇAISE DES JEUX must refrain from accompanying the marketing of its new games with promotional messages offering incentives relating to the probability of winning associated with the game offered compared to other games that it markets (statements such as: “more than x chance(s) out of x of winning”, “Best chance of winning €X”) as well as the “minimum winnings” that may be won.

With regard to online games, the company must strive to limit the share of gross gaming revenue generated by excessive and problem players, across all ranges, all segments of the offer and all games offered online. With regard more specifically to the range of online games with successive draws, online scratch cards available from the physical distribution network at 3 euros and more, and that of “Web Exclusive” games, it must reduce this share substantially; in particular, the company must withdraw or modify games with the most excessive level of play.

With regard to draw games, the digital extension of the “Amigo” game is not authorised and the freeze on the range of successive draw games implemented in 2025 is maintained in 2026. The company LA FRANÇAISE DES JEUX must continue to reduce the share of gross gaming revenue (GGR) of the “Bingo Live” game generated by excessive players and take new measures to substantially reduce the risks of the Amigo game in the physical distribution network.

With regard to scratch cards offered in physical distribution networks and online, the freeze on the number of launches of new €3 games or relaunches of already authorised games is maintained at three in 2026. The number of launches of new €5 games or relaunches of already authorised games is limited to two in 2026. The number of scratch cards marketed in 2026 in physical distribution networks and, where applicable, available online based on a unit stake of €5 does not exceed nine.

Concerning games sold exclusively online, the ANJ is requesting a reduction in their total number, which particularly concerns the ranges of games at €2, €3 and €5.

The post Ratification of the 2026 Betting Framework for LA FRANÇAISE DES JEUX, Incorporating Excessive Gambling Mitigation Strategies appeared first on European Gaming Industry News.

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