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Merkur Gaming Netherlands Held First Post-pandemic In-house Trade Fair

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Merkur Gaming Netherlands has held the first in-house trade fair since the beginning of the pandemic in the Boxmeer branch office under the theme “Next Stop Boxmeer”.

“All Covid-19 regulations were recently lifted in the Netherlands. The timing of the event therefore couldn’t have been better: We were finally able to meet our customers again, spend time with them and present them with our latest products,” Managing Director Dirk Sondermann said.

The highlights were the market launch of the ZONIC multigamer, the new connecting topper for the POWER PLAYER multigamer as well as various new games packages.

With the ZONIC, Merkur Gaming Netherlands is launching the latest Gauselmann multigamer on the Dutch gaming market. Its two 32-inch screens and extra-deep console are arranged ergonomically, enabling players to have the best viewing angle to the monitors.

The stand-out feature: The ZONIC is available in various frames that have different design elements and, therefore, suit all environments. The “LINE” and “FLASH” variants were presented.

“After Germany, the Netherlands is the first country in which we are introducing the ZONIC. In addition, we have added the FIVE feature to the new games packages ‘Glitter & Gold’ and ‘Heroes & Legends’ exclusively for the ZONIC – a premier as we are thus bringing an additional feature to the Dutch market for the first time,” Product Manager Carsten Kolenda said.

The POWER PLAYER combines at least two, but usually three, multigamers to form a multiplayer gaming machine. Players can bet a higher amount of up to four euros per game on the multigamer compared to single-player machines and have a chance of winning bigger prizes.

The new connecting topper for three slot machines is optimally coordinated with the M-BOX MAX cabinet in terms of size and design. The topper also has a monitor that attracts attention to the POWER PLAYER at the installation location and provides space for marketing videos.

Merkur Gaming Netherlands introduced a new gaming package for the POWER PLAYER called “Power Fruits”, which comprises 12 titles and is a bit fruitier than the popular “Blue” package. Two new games packages are available for the M-BOX MAX as a single-player machine: “Glitter & Gold” and “Heroes & Legends” have ten carefully-selected titles, including numerous fruit games. Games with fruit symbols are traditionally popular in the Netherlands.

“The trade fair was a complete success in all aspects ranging from the products and top-class work by our sales team through to the positive feedback from our customers,” Dirk Sondermann said.

“There was a palpable joy in being able to meet up again and there was keen interest in our new product presentations. That was a more than worthy starting shot to mark the return to ‘normality’ on the Dutch gaming market,” he added.

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Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

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The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.

In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.

Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”

The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.

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SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

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SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.

These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.

Players have approximately a month to vote between the 10th of April and the 12th of May.

For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:

• Game Studio of the Year

• The Slot Everyone’s Talking About

• Star Slot in the Making

• Casino of the Year

• Excellence in Bonus Variety

• Industry Standard in Responsible Gambling

• Live Casino of the Year

• Best Sports Betting Platform

• Best New Casino

• Best Crypto Casino

While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.

The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.

SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”

The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.

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DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

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DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.

The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.

DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.

At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.

“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.

Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.

“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.

The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.

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