

Compliance Updates
UKGC publishes interim evaluation on the successful implementation of the ban on gambling with credit cards
An interim evaluation of the Gambling Commission’s credit card ban indicates the action is popular among consumers and has not resulted in harmful unintended consequences.
The credit card ban was introduced in April 2020 to add another layer of protection for consumers and add friction to the process of gambling with borrowed money. Evidence revealed some gamblers with high levels of debt were using credit cards to gamble.
When monitoring gambling and financial behaviours, the report found:
- support for the ban among consumers has been largely positive, qualitative data from consumers supports the conclusion that the ban helps people to gamble within their means and retain control
- the proportion of consumers reporting gambling with other forms of borrowed money has remained stable
- there has been no increase in reports of illegal money lending related to gambling
- while consumers are aware of ways to legally bypass the ban, far more people who previously gambled with a credit card now gamble with available (not borrowed) funds than other types of borrowed money
- bank data showed no observed spike for credit card gamblers in money transfers in the three months after the ban
- there was no spike in ATM withdrawals from credit cards around the time of the ban.
The report shows a major high street bank has observed the volume and value of gambling transactions with credit cards to the gambling merchant code reduced to a very low level. Continually low-level expenditure to businesses with gambling merchant codes was expected and can be explained by activities outside the scope of the ban such as lotteries and competitions spending.
Additionally, major e-wallet and electronic money providers have blocked gambling transactions if funding originated from credit cards.
Key sources used to inform the report were the Commission’s Online Tracker survey, which collects data quarterly from a nationally representative sample of approximately 2,000 adults aged 18+ in Great Britain, and Consumer Voice research completed by 2CV, which involved an eight-day online programme with 30 respondents.
Next steps: future evaluation activity
Ongoing monitoring of behaviours is important to ensure there is not an increase in harmful forms of funding gambling activity.
NatCen Social Research have been commissioned to conduct a full evaluation of the ban on gambling with credit cards by Greo as part of their programme of work to strengthen evaluation of safer gambling initiatives. This is scheduled for completion in early 2023 and the Commission will use these findings, along with our continued monitoring, to inform future policy development.
Andrew Rhodes, Interim Chief Executive of the Gambling Commission said: “Protecting consumers is at the heart of everything we do, we introduced this policy as part of our multifaceted work to reduce gambling harm.
“The successful implementation of the ban across the industry and the impact on consumer behaviour and financial spend we have monitored so far is an encouraging sign that the ban has reduced consumer reliance on gambling with borrowed money. We look forward to NatCen’s report on the long-term impacts of the ban and how this can inform our future policies.”
Compliance Updates
Delaware Shuts Down Illegal Online Slots

An investigation by the Delaware Division of Gaming Enforcement (DGE) into VGW Luckyland Inc. – a subsidiary of the Australian-based VGW Holdings Ltd. – revealed that VGW Luckyland Inc. was operating illegal online gaming. Delaware officials concluded that VGW misrepresented its services as a promotional sweepstakes while enabling players to purchase coins for casino-style games, leading to potential cash winnings. These types of real-money games offered to Delaware residents by an unlicensed entity violate the Delaware Constitution, the Delaware Penal Code and the Delaware Gaming Competitiveness Act of 2012.
With the support of the Delaware State Lottery, DGE issued a cease-and-desist order to VGW. Effective April 2, 2025, Delaware residents can no longer participate in VGW Luckyland’s unlicensed online gaming platforms.
The DGE and Delaware Lottery emphasize the importance of legal and responsible gaming practices to protect residents. Unregulated gaming poses significant risks, including limited withdrawal options and potential exposure to cybercrime, identity theft, and fraud. Officials caution that unauthorized online gaming has become a prime target for schemes where cybercriminals attempt to steal not only your money, but personal information, bank account details, and other personal information. Gaming on these unregulated sites can expose players to serious risks such as unauthorized transactions, identity theft, or other types of fraud. Unlike regulated Delaware Casinos, these illegal platforms don’t follow any oversight or consumer protection rules.
Some of these unregulated websites can give the false impression that they are legitimate by copying the branding of Delaware Casinos. They may employ tactics such as using similar-sounding names, matching logos, and lookalike URLs to appear legitimate. This can make it harder for consumers to tell a legal platform from a fake one.
The post Delaware Shuts Down Illegal Online Slots appeared first on Gaming and Gambling Industry in the Americas.
Compliance Updates
GRAI: Join the Ongoing Public Consultation

The GRAI would like to hear the views of stakeholders, including operators and the public on the proposed regulations concerning licensing which will be commenced on a phased basis.
Consultation Published: Monday 7th April 2025
Submission period closes: 5pm on 5th May 2025
About us
We are the Gambling Regulatory Authority of Ireland. We were established on 5 March 2025. Our role is to regulate gambling activities in Ireland.
The law that established us, and sets out what we do, is the Gambling Regulation Act 2024.
Those who wish to provide gambling activities in Ireland will need a licence from us. We can issue different types of gambling licences for in person or remote gambling activities, including the following:
1. Business to consumer gambling licences
This type of licence applies to those providing betting, gaming or lottery activities to consumers.
2. Business to business gambling licences
This type of licence applies to those selling or supplying a gambling product or gambling related service.
3. Licences for a charitable and philanthropic purpose
This type of licence applies to those who wish to provide betting, gaming, or lottery activities for charitable and philanthropic purposes.
We intend to start our licensing function in a phased way, with different licence category types opening at different times.
Our current plan is to first open for Business to Consumer betting licence applications in December 2025 (both in person and remote). This will be followed by opening for gaming licence applications (remote only) towards the end of the first quarter of 2026. However, the order and timing of commencement maybe subject to change. The license application process will take a number of months. Once an application is submitted it will be reviewed to ensure all necessary information and documentation has been submitted. We will then undertake various checks on the applicant and on the Information and documentation submitted to verify the information and to ensure it is given due consideration when making the decision to grant or refuse the license application.
What is the purpose of this consultation?
We have the power to make regulations. Regulations are laws created by Ministers or public bodies under powers given to them by Acts of the Oireachtas.
The first set of regulations we plan to make will:
a. Set the application fee for applications for betting (in person and remote) and gaming (in person and remote) licences. This is provided for in section 38 of the 2024 Act.
The second set of regulations we plan to make will:
b. Set the duration for which a gambling licence remains in force. This is provided for under section 108 of the 2024 Act.
AND
c. Set out some additional conditions which will apply to gambling licences. This is provided for under section 129 of the 2024 Act.
We would like to hear the views of stakeholders, including operators and the public on the proposed regulations.
For more information including how to submit a response please visit: Live Consultation page.
The post GRAI: Join the Ongoing Public Consultation appeared first on European Gaming Industry News.
Compliance Updates
Dutch Gaming Authority Focuses on Tackling Illegal Gambling Apps

The Dutch Gaming Authority (KSA) has intensified its supervision of illegal gambling apps. Since the start of 2025, 20 apps have been removed from the app stores. The regulator calls on consumers to always report suspicious apps.
In the fight against illegal gambling, the KSA also focuses on tackling illegal gambling offers in app stores. This problem is becoming increasingly urgent, especially with the increasing number of apps that refer users to illegal websites. These websites are also often accessible to minors, which makes the situation even more worrying. Many of these apps are advertised via social media.
Illegal providers often use underhand techniques to convince consumers, for example by displaying logos of licensed providers. An app was recently reported in the App Store that misused the Holland Casino logo. Also, an “ordinary” game is often advertised (in many cases a variation on “plinko”), but after downloading it links to illegal gambling websites.
In the past three months, the KSA has had 20 of these apps removed, so that they are no longer available to users. It is of great importance to the KSA that consumers continue to report these apps, so that this process can continue throughout the year. When reporting gambling advertising, it is essential that the name of the app in question that is being advertised is mentioned in the report.
In addition to reports from consumers, the KSA is also increasingly receiving reports from industry associations and licensed casinos. For example, via Meld Vals Spel, a platform set up by the industry for reporting illegal gambling sites. Reports received via that platform are also investigated by the KSA. The KSA has working agreements with app stores to report illegal apps to them and then have them removed.
The post Dutch Gaming Authority Focuses on Tackling Illegal Gambling Apps appeared first on European Gaming Industry News.
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