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Kaizen Appoints Venia Zafolia as Head of Corporate Communications and Pablo Puertas as Marketing Director

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Kaizen Gaming has appointed Venia Zafolia as Head of Corporate Communications and Pablo Puertas as Marketing Director.

The addition of new executives is part of the development strategy of the largest GameTech company in Greece and one of the most developing in Europe, to strengthen its presence in all seven markets in which it operates.

Both Venia Zafolia and Pablo Puertas, who participate in the top leadership team of the company, will refer to Mr. Panos Konstantopoulos, CMO of Kaizen Gaming. As part of their duties, Venia Zafolia will be responsible for maintaining and strengthening the corporate reputation and image as well as for the corporate communication strategy, while from her position of responsibility Pablo Puertas will contribute to the design and implementation of strategic development plans and the promotion of Kaizen’s innovative technology products and services.

Venia Zafolia served as the communications manager of Tetra Pak for Eastern and Southern Europe and earlier held the post of Sustainability & Environment Communications Manager for the Tetra Pak Group. In her twenty-year professional career, she has collaborated with large Greek and multinational companies active in the industrial, technological and consulting sectors. She graduated from the University of Pennsylvania where she completed her undergraduate studies in Economics and International Relations, continuing immediately after her postgraduate studies at New York University and later at the University of Cambridge where she obtained an MSc. in the field of Communication and Administration respectively.

Pablo Puertas studied Philosophy at the University of London and obtained a Master’s Degree in Cognitive and Control Anthropology from the University of Oxford. He has also successfully completed seminars specialising in Marketing Management, from where he received the relevant certifications from the University of New York and completed the corresponding Master at the ESIC Business & Marketing School. He has been involved in the creation and implementation of digital marketing strategies, rebranding projects and programmatic campaigns. As of 2018, Pablo was on the team of William Hill, one of the largest online betting companies in the world, and specifically as Head of Digital Marketing, while in the past he had worked with major companies in the Communication and Advertising sectors.

“The addition of Venia and Pablo to the Kaizen Gaming family comes to further strengthen the Group’s strategic development plan, supporting our vision and mission. Kaizen continues to grow and expand at an intense and steady pace inside and outside Greece and the presence of people with international experience is absolutely necessary in the now expanded composition of the team. I am sure that our collaboration with Venia and Pablo will further contribute to the extroversion of Kaizen’s corporate image, enhancing the value of our brands inside and outside our audience, highlighting all those characteristics that place us among the top international players. We welcome them with great joy and look forward to conquering new peaks with them” Panos Konstantopoulos, CMO of Kaizen Gaming, said.

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Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024

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The latest AskGamblers Complaint Service report for 2024 has officially been released. The comprehensive report highlights the most important accomplishments and records of the AskGamblers Complaint Service team for the previous year.

In 2024, The AGCS team (formerly known as AGCCS) managed to return $6,890,547.11 to players. Over 7259 players turn to AskGamblers, submitting complaints against 1114 casino brands. Out of all the accepted and processed complaints, the team had a 68% resolution success rate. One of the notable milestones that reached was returning a total of $70 million to the members.

Dijana Radunović, General Manager at AskGamblers, said: “It’s amazing to see the trust players put in us year after year, and we’re able to repay them by helping them recover their funds from operators or solve other related issues. We’ve had another successful year, with a few records broken and amazing milestones achieved and we can’t wait to see what lies in store in the years ahead.”

The post Players Reclaim Close to $7M Through AskGamblers Complaint Service in 2024 appeared first on European Gaming Industry News.

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SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025

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SlotsCalendar, a leading name and tastemaker in iGaming, has announced the second edition of the SlotsCalendar Awards. Winners will be announced during the iGC Malaga event in May 2025.

These awards are rapidly gaining significance in the iGaming world as SlotsCalendar’s steady growth, success, and player-centric mentality represent the community’s interest.

Players have approximately a month to vote between the 10th of April and the 12th of May.

For its 2025 edition, the SlotsCalendar Awards Gala returns to the iGaming Club Conference in Malaga, happening on May 28th. The Awards categories for this year are as follows:

• Game Studio of the Year

• The Slot Everyone’s Talking About

• Star Slot in the Making

• Casino of the Year

• Excellence in Bonus Variety

• Industry Standard in Responsible Gambling

• Live Casino of the Year

• Best Sports Betting Platform

• Best New Casino

• Best Crypto Casino

While the idea of iGaming Awards is not new to the industry, the SlotsCalendar Awards are unique for a simple reason: winners are voted by players from the entire iGaming community.

The uniqueness of these awards makes them particularly important in iGaming. Placing the decision-making strictly in the hands of the player is a fundamental shift in the iGaming community.

SlotsCalendar CEO Viorel Stan said: “It’s truly an honor and a privilege to see how our SlotsCalendar Awards have evolved. Last year’s inaugural edition was a crowning achievement for us. It proved how vast and involved our community is, creating a level of engagement that made us incredibly proud. Being able to return to the iGC and reward some of iGaming’s luminaries in the name of the SlotsCalendar Community is beyond gratifying.”

The post SlotsCalendar Announces its Second Awards Edition at iGC Malaga 2025 appeared first on European Gaming Industry News.

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DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards

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DigiPlus Interactive Corp. (DigiPlus) has won seven honours – including five coveted gold awards – at the 2025 Asia-Pacific Stevie Awards. This milestone places DigiPlus among the most awarded companies in the region this year, spotlighting its strategic growth and transformative impact across digital entertainment, social development and investor relations.

The Asia-Pacific Stevie Awards are the only business awards Programme that recognises innovation across all 29 markets in the region. Widely regarded as the world’s premier business awards, the Stevie Awards represent a prestigious recognition of business excellence.

DigiPlus bagged five Gold Stevies for ‘Innovative Achievement in Growth’, ‘Innovation in Investor Relations’, ‘Excellence in Social Impact Companies’, ‘Innovation in Annual Reports’ and ‘Innovation in Corporate Websites’. The company also clinched Silver and Bronze Stevies for ‘Achievement in Product Innovation’ and ‘Innovation in Brand Renovation’ respectively.

At the core of these wins is DigiPlus’ commitment to innovation and digital transformation. From redefining the player experience through localised and immersive content, to launching a refreshed brand identity that resonates with a more connected and tech-savvy user base, DigiPlus has embraced a future-forward mindset. The company’s calculated investments in big data, cutting-edge technologies and stakeholder engagement have not only fueled business growth, but also opened inclusive pathways to digital participation through its social development arm, BingoPlus Foundation.

“This momentous victory at the Asia-Pacific Stevie Awards affirms DigiPlus’ emergence as a true powerhouse of innovation and progress, reshaping industry boundaries and redefining digital consumer engagement on a global scale. Through consistent growth and business performance, DigiPlus reaffirms its unwavering commitment to creating long-term value,” said DigiPlus Chairman Eusebio Tanco.

Winning entries in the Asia-Pacific Stevie Awards undergo a rigorous, multi-layered evaluation by an esteemed panel of judges composed of business and industry leaders across the region.

“The 12th Asia-Pacific Stevie Awards received an impressive array of outstanding entries. This year’s winners have clearly shown their dedication to innovation, and we commend their resilience and imaginative efforts,” said Maggie Miller, President of the Stevie Awards.

The post DigiPlus Bags 7 Wins at the 2025 Asia-Pacific Stevie Awards appeared first on European Gaming Industry News.

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