Gaming Awards
NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023
We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.
In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”
The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.
The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.
The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.
A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.
Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.
NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.
We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.
Eilers & Krejcik - Fantini
Zitro Wins EKG Top Performing Game – Latin America Award with Epic Kingdom
Zitro is proud to announce its recent win of the EKG Top Performing Game – Latin America award for Epic Kingdom. This prestigious recognition reaffirms Zitro’s position as key player in the Latin American gaming scene, further corroborated by the LatAm Game Performance Report 2024 by Eilers & Krejcik – Fantini, which positioned Epic Kingdom as the number-one performing game in the region.
“We are incredibly honored to receive this award and see Epic Kingdom recognized as the number-one performing game in Latin America,” the founder of Zitro, Johnny Viveiros Ortiz, said. “This win is a testament to the hard work and dedication of our entire team and it reinforces our commitment to developing innovative and engaging games that resonate with players across the region. I also want to express my gratitude to all our clients in Latin America, who support us not only by purchasing our products but also with their affection, knowing that we stand by them.”
Zitro’s remarkable success in Latin America can be attributed to several key factors including the consistent high quality and appeal of Zitro’s game offerings, which have contributed significantly to its long-standing positive reputation. This, coupled with its dedication to building strong relationships with its clients in Latin America, has positioned Zitro as a trusted leader in the region’s gaming market. This dedication is further underscored by the recent reception of the EKG Top Performing Game award, which solidifies the company’s position as the leading supplier in the market.
Central Europe
HIPTHER Announces Online Voting Session for GamingTECH Awards 2024, Leading to the Grand Event at the Prague Gaming & TECH Summit
HIPTHER, leading event organizer specializing in the Gaming and Technology sectors, is excited to announce the Online Voting Session for the prestigious GamingTECH Awards 2024. This year, the Awards honouring excellence in GameTech in Central and Eastern Europe, will take place at the highly anticipated Prague Gaming & TECH Summit on 26 March.
The GamingTECH Awards is a celebration of industry excellence in the CEE region. Embracing the latest advancements and trends, the awards highlight exceptional achievements across various categories, from companies of a global calibur.
Following the Online Nomination Period that took place between 16 October – 31 December, 2023, the time has come for all the Nominees to be revealed and offered for the Online Voting Session which will determine the Shortlists for each Category.
The Online Voting Process
The Online voting session will run between 12-29 February, 2024, and the Online Voting System is open and ready to receive your votes here. The platform allows one vote per IP address every 24 hours, so get your devices ready, and start voting for your company or favourite nominees!
The Shortlists Announcement is scheduled for 4 March, 2024.
GamingTECH Awards Categories
HIPTHER has introduced four strategic Category Sections covering all critical aspects of Gaming operations and technology: two Operator Categories, six B2B Sports Betting & Casino Categories, four Auxiliary Service Provider Categories focusing on Affiliate Marketing, Payments and Testing Laboratories, and one special Category for the Top Supporter of Responsible Gambling.
All GamingTECH Awards 2024 Categories:
- Best Support for Responsible Gambling
- Best Testing Laboratory
- Best Payments Service Provider
- Best Affiliate
- Best Affiliate Program
- Best Sports Betting Provider
- Rising Star – Sports Betting Technology
- Best Esports Service Provider
- Best Online Casino Platform
- Rising Star – Online Casino Technology
- Online Casino Innovator
- Best Online Casino
- Best Sports Betting Operator
Final Vote & Ceremony – The “Endorphina Club & GamingTECH CEE Awards 2024 Ceremony”
The Final Vote will be cast during the Prague Gaming & TECH Summit by its participants on 26 March 2024. The Winners will be announced and awarded the same day in an exclusive evening gathering – the Endorphina Club networking party – that promises to be a highlight of the year for the gaming and technology industry in Central and Eastern Europe. Introduced in 2023, this event is back by popular demand, thanks to the overwhelming response it received.
Hosted and sponsored by Endorphina, a leading name in the iGaming industry, this gathering is a perfect opportunity for professionals, enthusiasts, and experts to meet for an unforgettable night celebrating the industry’s Winners and coming together.
Make sure to cast your votes in the Online Voting Session and Stay Tuned for the Shortlists Announcements!
Join us at the Prague Gaming & TECH Summit for the GamingTECH Awards 2024, to promote your company, network and learn from the brightest minds and professionals of Gaming and Technology!
SOFTSWISS, a technology software provider with 15+ years of experience in the iGaming business, celebrates achieving the Platform Provider of the Year accolade at the Global Gaming Awards EMEA.
Opening a fruitful week of the ICE London event, the Global Gaming Awards stand as the epitome of prestige and acknowledgement within the online gaming dynamic landscape. With a firm focus on the EMEA region, over 50 industry-leading executives cast their votes to choose the best in particular categories.
The Platform Provider of the Year Award rewards the supplier whose platform is constantly upgrading to meet more operator needs. The Award recognises the gaming industry’s strongest performers over the past 12 months. This year, SOFTSWISS was selected as the triumphant winner in the Platform Provider of the Year category, showcasing its excellence among the strongest players in the domain.
For over 15 years, SOFTSWISS has been leveraging its vast experience to impact the gaming landscape positively through technology and innovations. This commitment has earned high appreciation from industry leaders and clients, resulting in the company receiving over 15 awards in the previous year alone. According to the latest Kantar survey, 80% of SOFTSWISS’ clients express satisfaction with the company’s products and services.
Symbolically, the Casino Platform, the flagship product, made its debut at ICE London in 2013. Today, it unites more than 6 million players from different regions of the world. Being a reliable and proven product, the Casino Platform receives regular updates to ensure the best player experience and boundless growth for operators.
In 2024, SOFTSWISS has already unveiled a series of product updates. The Casino Platform has introduced the Tournament Service, an upgraded version of its Tournaments. Additionally, it has incorporated AI into Event Streaming and updated its Bonus API. These enhancements empower operators with more efficient, data-driven tools for player engagement and business optimisation.
Max Trafimovich, CCO at SOFTSWISS, summarises: “It is truly gratifying to witness the collective efforts of our talented team reshaping the iGaming business, fostering an environment that is more appealing, transparent and responsible. We are glad that our endeavours are recognised by industry leaders and proud to stand at the forefront of excellence.”
About SOFTSWISS
SOFTSWISS is an international tech company supplying software solutions for managing iGaming projects. The expert team, which counts over 2,000 employees, is based in Malta, Poland, and Georgia. SOFTSWISS holds a number of gaming licences and provides one-stop-shop iGaming software solutions. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, the Affilka affiliate platform, the Sportsbook Platform and the Jackpot Aggregator. In 2013, SOFTSWISS was the first in the world to introduce a Bitcoin-optimised online casino solution.
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