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FACEIT launches a major update to the platform for South American CS:GO players to help improve their competitive gaming experience

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FACEIT, the leading competitive platform for online multiplayer games, with over 26 million users has today announced a significant update to the platform for South American CS:GO players. The update will include an improved Matchmaking experience with language-based matching, improved translation and a better user interface to allow players to track their rank and Elo rating with ease. In addition, players will have access to the best Anti-Cheat in the market and opportunities to play against the best in the FACEIT Pro League, with a monthly prize pool up for grabs.

FACEIT’s new and improved Matchmaking system underwent several updates following a number of player surveys from the last year and input shared by the players, professional players, content creators and important community figures in the South American region. Based on this feedback, FACEIT has upgraded its Matchmaking queue technology which will now start to match players not only by their skill, but also the language they speak to make sure they are able to communicate with their teammates in their local language.

Players that purchase a premium subscription will now enjoy a new perk of getting a higher chance to be matched with other premium players to ensure higher quality match experience. The new update also brings an improved platform translation in Portuguese-Brazilian, so players can use the website in their native language, and receive localised customer service, ensuring players get accessible help in their first language. Along with a better interface to track your rank, the PLAY dashboard will provide faster access to matches.

FACEIT is also introducing a new Clan feature which includes a 100% free and unlimited lobby system allowing players to easily find other like-minded players to socialise and play FACEIT matchmaking together. Players will be able to group friends easier, and avoid having to play alone. Each clan will have its own local moderation team which will administer the space and ensure a safe, accessible and friendly environment for all clan members. Furia and 00 Nation are two of the organisations already signed up to run their own Clan.

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FACEIT’s industry-pioneering anti-cheat technology will also be available for South American players. FACEIT’s best-in-class Anti-Cheat combines state-of-the-art cheat detection, unique analysis and a combination of several behavioural systems that detect and deal with cheating in real time while building a cheat detection library.

Finally, players will be able to win a number of rewards. Through missions, daily ladders and tournament players can win thousands of FACEIT Points which can be used to purchase skins or Steam gift cards. In-game items can also be won through monthly premium missions. In November the fan-favourite Gamma Doppler-Gut Knife will be up for grabs for players who complete the mission and earn over 65,000 FACEIT Points. For players who are keen to develop their skills professionally the FACEIT Pro League will offer a $12,500 (USD) monthly prize pool.

President of Digital Platform at ESL FACEIT Group, Fabio Floris commented: “Our mission is to provide the best competitive gaming experience to CS:GO players globally. South America has a very historical and deep gaming ecosystem and is one of the fast-growing regions in the world. We’re delighted to develop our FACEIT offering for this community and we hope to continue to build on this investment over the coming years.”

Players across South America can follow FACEIT on Twitter and Instagram to find out more about the updates and incentives on offer for the region.

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British Columbia Lottery Corporation

SCCG Management Signs Contract with British Columbia Lottery Corporation

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SCCG Management has signed a contract with the British Columbia Lottery Corporation (BCLC), the B.C. Crown corporation which conducts and manages commercial gambling in the province, including lotteries, casinos, and online gaming. This partnership aims to undertake a comprehensive assessment and strategic enhancement of BCLC’s diverse operations.

The work between SCCG and BCLC will involve a thorough review of technological infrastructures, strategic market positioning, and the integration of various gaming modalities. SCCG’s extensive expertise will be pivotal in harmonizing BCLC’s online and physical gaming experiences.

Stephen Crystal, Founder and CEO of SCCG Management, said: “Our collaboration with BCLC represents a remarkable opportunity to push the boundaries of innovation within the gaming industry. We are committed to deploying our resources and expertise to enhance BCLC’s operational efficiencies and customer engagement strategies. It’s an honor to partner with an organization that has a robust impact on the community through its support of public initiatives.”

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AGCO

AGCO Requires Ontario Gaming Operators to Stop Offering WBA Bets Due to Integrity Concerns

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The Alcohol and Gaming Commission of Ontario (AGCO) has mandated all Ontario-registered sportsbook operators to halt offering and accepting wagers on World Boxing Association (WBA) events immediately. This measure is being taken to protect the Ontario betting public following concerns that WBA-sanctioned boxing matches are not adequately being safeguarded against match-fixing and insider betting.

Since December 2023, the AGCO has been conducting a comprehensive review of suspicious wagering activity on a WBA-sanctioned title fight between Yoenis Tellez and Livan Navarro that was held in Orlando, Florida. Suspicious betting patterns on the bout lasting over 5.5 rounds were reported to the AGCO by two registered independent integrity monitors and detected in Ontario by a registered igaming operator. Media reports also alleged that Tellez’s Manager placed $110,000 on the match lasting longer than 5.5 rounds at a Florida casino. The bout ended with Tellez knocking out Navarro in the 10th round.

Following an intensive review that included outreach to the WBA, Ontario-registered gaming operators, independent integrity monitors, and regulators in other jurisdictions, the AGCO has concluded that bets related to WBA events do not currently meet the Registrar’s Standards for Internet Gaming.

The AGCO requires all Ontario-registered gaming operators to ensure the sport betting products they offer are on events that are effectively supervised by a sport governing body. At a minimum, the sport governing body must have and enforce codes of conduct that prohibit betting by insiders.

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Registered gaming operators were unable to demonstrate to the AGCO that the WBA prohibits betting from insiders, which could include an athlete’s coaches, managers, handlers, athletic trainers, medical professionals, or others with access to non-public information. Further, registered gaming operators were unable to demonstrate that the WBA took any action to investigate or enforce the allegations of potential match-fixing and insider wagering.

The AGCO has indicated to registered operators that in order for WBA betting products to be reinstated in Ontario, operators must demonstrate that the WBA effectively supervises its events, thus bringing them into compliance with the Registrar’s Standards. In December 2022, the AGCO required gaming operators to stop offering bets on UFC events for similar issues related to insider betting safeguards. Within a month, UFC amended its policies and implemented new protocols that allowed the AGCO to reinstate betting on UFC events in the province.

“Ontarians who wish to bet on sporting events need to be confident that those events are fairly run, and that clear integrity safeguards are in place and enforced by an effective sport governing body. Knowing the popularity of boxing in Ontario, we look forward to reinstating betting on WBA events once appropriate safeguards against possible match-fixing and insider betting have been confirmed,” Dr. Karin Schnarr, Registrar and CEO of AGCO, said.

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Andrew Cochrane Chief Business Officer of GiG

GiG increases Ontario market presence, powering the launch of Casino Time

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Gaming Innovation Group Inc. (GiG), has announced the launch of Casino Time, powered by its award winning iGaming platform and pioneering real-time rules engine LogicX, with revolutionary sportsbook, SportX soon to follow, to further extend its footprint in the regulated Canadian province of Ontario.

The launch of Casino Time carries extra significance, marking only the second time that on-demand, regulated online Bingo has been made available in Ontario. The new Bingo product vertical, launched alongside a strong Casino offering, will be boosted by GiG’s new sportsbook, SportX, as part of a planned release later this year.

GiG has focused its solutions on driving exponential growth in revenue for operators with its highly scalable iGaming platform, offering localised third party content and leading suppliers for the Ontarian market. GiGs peerless gamification layer creates an optimised and immersive casino experience tailored to regional preferences, swelling client retention and player engagement.

Canadian owned and operated, Casino Time is a joint venture amongst leading retail operators in Ontario’s Charitable Gaming sector, delivering Bingo, Slots and Live Dealer Casino Games. Promising a personalised service and community experience, Casino Time is continuing its long-standing partnership with local charities, introducing its joint fundraising model into the iGaming space for the first time.

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Now coming towards the end of its second year of licensed operations, Ontario has emerged as one of the largest iGaming markets in North America, second only to New Jersey according to data supplied by Vixio. The first and as yet only Canadian province to launch a regulated market, Ontario boasts more than 1.6 million active player accounts spread over 40 plus operators, generating €1.3 billion in Gross Gaming Revenue (GGR) in its first year of trading, with this data supplied by iGaming Ontario.

Andrew Cochrane, Chief Business Officer of GiG, said: GiG continues to set the pace with a strong cadence of brand launches in 2024, and I’m pleased that when operators are seeking platform solutions in regulated markets, GiG is leading the pack. Our partnership with Casino Time, will help deliver something new and exciting to the Ontarian market, and further helps to demonstrate the flexibility of our solutions, adapting to match the regional aspirations of our partners to deliver growth.

D’Arcy Stuart, CEO of Casino Time, said: “We are thrilled to partner with GiG as the core technology provider of our iGaming platform. Their powerful suite of player engagement tools, as well as diverse content and regulatory integrations, underpin our ability to serve and delight our player community. Our hybrid online and offline customer network, as well as unique bingo offerings, will drive exciting opportunities as the platform and the marketplace continues to grow.”

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