BetMGM recognized for its responsible gaming initiatives
BetMGM announced today that it has received one of the industry’s top accreditations from the Responsible Gambling Council (RGC) for the responsible gaming and player protection protocols incorporated into its North American platforms and operations. This achievement demonstrates BetMGM’s commitment to responsible gaming, player health and safeguards.
RG Check is regarded as one of the industry’s most comprehensive and rigorous responsible gaming accreditation programs. The program validates organizations that have implemented robust responsible gaming policies and practices. The accreditation process involves a thorough evaluation of an organization’s responsible gaming program including its policies, procedures and training platforms.
“We are proud to have received this prestigious RG Check certification,” the Chief Executive Officer for BetMGM, Adam Greenblatt, said. “This accreditation is a testament to our ongoing efforts to promote responsibility throughout our business and to ensure the well-being of our customers. We will continue to work closely with the RGC and other industry partners to promote a culture of safe and enjoyable gambling.”
To achieve RG Check accreditation, BetMGM underwent a rigorous evaluation process, which included a review of its responsible gaming policies and procedures, staff training and player protection measures. The evaluation was conducted by RGC’s team of experts, who assessed the effectiveness of BetMGM’s responsible gaming program and provided recommendations for improvement based off established standards and criteria. BetMGM’s United States, Ontario and Borgata Online labels were subject to the accreditation.
“Congratulations to BetMGM on achieving the RG Check accreditation for all of its North American platforms,” the Chief Executive Officer for the RGC, Shelley White, said. “This accomplishment is a clear demonstration that BetMGM has a strong commitment to responsible gambling and player safety. We commend BetMGM for its dedication to promoting responsible gambling practices and its efforts to ensure the well-being of their players.”
As BetMGM continues to expand to new jurisdictions, responsible gaming education remains a key focus. BetMGM is proud to provide resources to help customers play responsibly including GameSense, an industry leading program, developed and licensed to MGM Resorts by the British Columbia Lottery Corporation. Through the integration within BetMGM’s mobile and desktop platforms, customers can receive the same GameSense experience they have grown to count on at MGM Resorts properties nationwide. This complements BetMGM’s already existing responsible gaming tools that serve to provide customers with an entertaining and safe digital experience.
Turkeypalooza Presented by BETMGM Delivers 3600 Meals Into the Community
This week, Washington Nationals Philanthropies hosted its biggest Thanksgiving meal distribution to date, giving out 900 turkeys and bags of food during Turkeypalooza presented by BetMGM. Now in its second year partnering with BetMGM, the annual event expanded to include winter hats and gloves in addition to nutrient-dense Thanksgiving meals for residents in need.
In its sixth year, Turkeypalooza has continued to grow, providing families with a turkey as well as a bag of additional food, including shelf-stable items and fresh produce, to help local residents complete their Thanksgiving meals. This year’s distribution delivered more than 3600 complete meals into communities where food access is already a challenge. Nationals and BetMGM employees packed the bags – over 20,000 pounds – at Nationals Park, and Nationals outfielder Stone Garrett joined the effort distributing meals and winter gear at BetMGM Sportsbook.
“Our fans support us all season long, so to give back to the community means a lot, especially during the holiday season,” Garrett said. “Growing up, I saw Matt Kemp stretching, and that’s the moment I knew I wanted to be a big league player,” he continued “so if I can be that for one kid, whether it’s stretching on the field or giving his family a turkey, it means a lot.”
Turkeypalooza is just one way that Washington Nationals Philanthropies works to address the lack of food access in the region. The Academy operates the only year-round farmers market in Ward 7, providing community members with shares of fresh produce at a steeply discounted rate.
“Nationals Philanthropies tackles food insecurity year-round by providing education and supporting improved access to healthy food in Washington, D.C. communities with the greatest need. Disparity in food access is a key driver of hunger in the region, and the strain on access is heightened during the holiday season. Thanks to our continued partnership with BetMGM, we can expand our Thanksgiving meal distribution to help thousands of residents celebrate the holiday with a full meal,” said Tal Alter, Chief Executive Officer of Washington Nationals Philanthropies.
“BetMGM remains committed to investing in the communities where our employees and customers live and work. As the official sportsbook of the Washington Nationals, BetMGM partnered with Nationals Philanthropies last year to expand the foundation’s efforts and open Turkeypalooza to the larger public for the first time. We are proud to continue this important relationship to once again support families in need this holiday season,” said Adam Greenblatt, Chief Executive Officer at BetMGM.
BetMGM Opens Retail Sportsbook at Isleta Resort & Casino in New Mexico
BetMGM, a leading sports betting and iGaming operator, announced the opening of a new retail sportsbook at Isleta Resort & Casino in Albuquerque. This partnership marks BetMGM’s sports betting launch in New Mexico.
“This is an exciting moment for both Isleta Resort & Casino and those that enjoy the fun and excitement of sports betting. We believe we are ‘Where the fun begins’ when it comes to New Mexico Gaming,” Adrianna Jiron, COO of Isleta Resort & Casino, said.
“It’s a privilege to enter New Mexico and collaborate with Isleta Resort & Casino. We’re confident sports fans will enjoy the world-class gameday experience that only BetMGM provides,” Adam Greenblatt, Chief Executive Officer at BetMGM, said.
The BetMGM Sportsbook at Isleta is 4900 square feet and features 35 television screens, along with two VIP sections. The sportsbook also includes five betting windows and four betting kiosks.
Karl Waitner, Chief Executive Officer of Isleta Resort & Casino, said: “Isleta Resort & Casino’s goal is to constantly improve the consumer experience. Our new partnership with BetMGM makes unforgettable moments in sports even more personal, powerful, and fun.”
BetMGM and Kindbridge Behavioral Health Pioneer Mental Health Access Program for Problem Gamblers in Colorado
BetMGM, a leading sports betting and iGaming operator, and Kindbridge Behavioral Health (Kindbridge), a pioneering mental health service provider dedicated to supporting individuals facing challenges related to problem gambling, announced a groundbreaking program in Colorado revolutionizing the way problem gamblers access essential mental health services. The first-of-its-kind partnership will empower self-excluded players with direct access to comprehensive mental health assessments and group support services.
The pilot program provides resources for players in need to schedule appointments immediately with specialized problem gambling outpatient treatment providers via telehealth services. As part of this partnership, gamblers who self-exclude from the BetMGM platform in Colorado will now be able to receive a complimentary mental health assessment and gain access to a range of peer support and educational groups designed to kickstart their recovery journey.
Adam Greenblatt, CEO of BetMGM, said: “It is important that the sports betting industry continues to invest and innovate in this field. Kindbridge is a leader in developing world-class mental health care that comprehends the unique challenges associated with gambling addiction. We are eager to champion the growth and expansion of connecting problem gamblers with the crucial services they need.”
Daniel Umfleet, Founder & CEO of Kindbridge Behavioral Health, said: “Relationships like this make it considerably easier for individuals seeking care to find swift access to the services they need. Together, Kindbridge and BetMGM are pushing the envelope in creating the right kind of connectivity between the gaming industry and healthcare services that will positively impact lives.”
The Colorado Division of Gaming, recognized for its progressive approach to gaming regulation, played a pivotal role in fostering this partnership via its new rule in October that mandates operators to have a robust risk scoring system for problem gambling detection and a rapid response communication strategy. BetMGM and Kindbridge united to go above and beyond these requirements marking a pivotal moment in the journey toward a safer and more supportive gambling environment.
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