Augustine Casino, a prominent name in the Coachella Valley gaming scene, is taking its commitment to guest satisfaction to new heights with the adoption of QCI Slots, the latest innovation from Quick Custom Intelligence (QCI). Building on the success of its partnership with QCI Host, Augustine Casino is poised to revolutionize the gaming experience for its patrons.

Elizabeth Wilberts, Assistant General Manager of Augustine Casino, said: “We are thrilled to expand our collaboration with QCI by incorporating their cutting-edge Slots solution. The reporting functionality, recommendation engine, Artificial Intelligence, and advanced heat mapping capabilities of QCI Slots will empower us to deliver unparalleled personalized experiences to our guests.”

This strategic move follows Augustine Casino’s successful implementation of the QCI Platform, including the QCI Host solution, which has already enhanced the casino’s ability to connect with its clientele on a deeper level. Now, with the addition of QCI Slots, Augustine Casino is poised to set new standards for excellence in the industry.

“We are proud to deepen our partnership with Augustine Casino and support their mission to provide exceptional service and value to their guests. The decision to integrate QCI Slots underscores Augustine Casino’s commitment to leveraging innovative technology to elevate the gaming experience,” Andrew Cardno, Chief Technology Officer of QCI, said.

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Quick Custom Intelligence (QCI) has appointed Fred Buro, CEO of Pala Casino Spa Golf & Resort, as a Strategic Advisor.

In a move that promises to reshape the landscape of the guest experience in gaming and hospitality, Fred Buro, a gaming industry thought leader has been appointed as an Advisor to Quick Custom Intelligence (QCI).

“The collaboration between Fred and I promises to lower the cost of customer acquisition and retention by re-engineering guest experience strategies through the introduction of QCI Player, a guest facing simple-to-use technology,” said Andrew Cardno, CTO and Co-Founder of QCI.

“QCI Player is driven by an artificial general intelligence engine – a platform developed by QCI to be used by resort guests. Buro’s role as an Advisor to QCI will involve shaping the vision and functionality of the QCI Player product. It seamlessly integrates casino hosting, marketing, and resort operations by providing guests with real-time stratified self-comping capabilities. It also includes access to special events, promotions, entertainment, as well as direct access to the entire non-gaming amenity set of the resort – all through the guest’s mobile device,” Cardno added.

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Buro is a prominent figure in the casino gaming industry who is renowned for his transformative management style and marketing expertise.

“I am thrilled to embark upon this journey with Andrew and QCI as an Advisor. QCI Player is a groundbreaking technology that will undoubtedly transform the brick-and-mortar guest experience. This integration of player rewards and advanced AI technology is a game-changer. Witnessing the warm reception to QCI Player by our guests at Pala Casino during its beta test has been extraordinarily promising to say the least. I am excited to help guide its evolution into the future,” Buro said.

“Fred Buro’s extensive industry experience and visionary leadership make him a valuable addition to our team. QCI Player represents a significant leap forward in casino technology, and with Fred’s guidance, we aim to take it to even greater heights. This collaboration marks a milestone in the gaming industry’s future,” Andrew Cardno said.

Quick Custom Intelligence (QCI), a leading enterprise solutions provider, announced an extension of their partnership with Buffalo Run Casino & Resort. Building on the success of the QCI Enterprise Platform, Buffalo Run will now incorporate the QCI Power Pack and its embedded AI to elevate guest satisfaction and bolster profitability.

Mary Jewett, General Manager of Buffalo Run Casino & Resort, said: “QCI has been an invaluable tool for our Marketing and Player Development initiatives. It has empowered our team at various levels to take pointed action and truly use all of our resources, including our own time, to the best of our ability. We have been able to make large strides toward goals that previously seemed unrealistic for a team the size of ours, and with the impending Power Pack rollout, this will only get better.”

This partnership reinforces QCI’s commitment to providing cutting-edge tools and solutions for businesses in the casino and entertainment industry.

Andrew Cardno, CTO of QCI, said: “We are deeply honored to continue our relationship with Buffalo Run Casino & Resort. Their forward-thinking approach and dedication to delivering exceptional guest experiences align perfectly with our mission at QCI. Together, we aim to set new benchmarks in the industry.”

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