Industry News
Lottery must act to protect its market share, or risk losing it
The lottery sector must stick together to protect its market share and fight off the existential threat caused by global lockdown, according to Spinola Gaming CEO Ade Repcenko.
A small number of retail and online providers currently drive the industry from a technology aspect. In most cases, a lottery will only utilise one provider and they are locked into long term agreements which prohibit the use of external or additional technologies. These restrictive agreements make it harder for state-run operators to get online and continue to generate revenue, as their existing providers don’t have the appropriate technologies or capabilities to get clients online quickly.
Repcenko explains how this has to change for the industry to survive the existential challenge of Covid-19 lockdown. “In a time when people are keeping their distance, it’s important that we stick together to make sure lottery survives, not dies,” he explained. “It’s time for the lottery sector to unite and join forces, to help each other and our clients for the greater good by working together on utilizing technologies that enable all of us to add value to our existing relationships, which helps our clients continue to raise funds and generate revenues for good causes. Most importantly, we cannot let alternate options become more attractive to players than the games they are used to playing every week.”
As the global lottery sector faces its biggest ever challenge, the solutions provider CEO believes the industry is being forced to make the shift online earlier than planned. For many, it would have been an inevitability over the next 3-5 years, but with retail now unable to sell tickets, that process has to be accelerated. Most operators are backed into a corner through long term retail relationships, with such relationships being the cornerstone to sales for the past decades, but now that model has to adapt.
“Operators could take a leaf out of the online casino business model that treats affiliates in the same way that retailers are to lotteries. The affiliate model is easily implemented, requires no new forms of technology or advanced development and allows both operator and retailer to take advantage of the current situations,” suggested Repcenko. “At the same time, operators need to appeal to their existing software providers to look at ways in which they can remain active during these troubled times and will require a level of compromise from both sides. Operators need to look at new forms of revenue sharing to allow for the affiliate model to work and software providers need to open up to working with new and modern forms of technology to be able to provide the level of service that these state run operators very desperately need right now.”
The online sector has proven to be much more resistant to the current climate than retail, as is shown by the growth of third-party operators. However, to compete with these companies, there are many innovative digital lottery solutions on the market to help national operators and their software providers get online quickly. As lottery players begin to adapt to the global lockdown by moving online, the traditional lottery sector must do the same to keep their market share, or else it could be gone by the time retail reopens.
Benjamin Keller
INTELITY to Exhibit at Global Gaming Expo 2023 in Las Vegas

INTELITY, provider of hospitality’s leading guest experience and staff management platform, announced that it will exhibit at the 2023 Global Gaming Expo from October 9–12 at The Venetian Expo in Las Vegas, Nevada.
During G2E 2023, INTELITY will highlight the latest updates to its cloud-based Platform R5, as well as its newly updated API capabilities, both used by dozens of casinos around the world.
Supported by the Association of Gaming Equipment Manufacturers, G2E 2023 will highlight the continued evolution of every aspect of the industry — from traditional and online gaming to digital payments and new technologies like AI. G2E is the premier gathering of commercial and tribal gaming professionals globally. The four-day event will feature exhibits, education sessions, and networking events.
“We are committed to elevating G2E in tandem with the industry’s growth. Reflecting our commitment, this year’s show will feature the updated G2E brand, new expo hall activations, and our most in-depth education program yet. For both exhibitors and attendees, G2E 2023 will once again offer an opportunity to do business with key players, discover winning solutions, gain exposure, and connect with a diverse audience,” said Korbi Carrison, G2E’s Event Vice President at RX.
During G2E 2023, INTELITY will showcase the latest updates to its award-winning guest experience platform that streamlines the pre-arrival and check-in process for casino resort guests so they can head straight to gaming upon arrival. Recent updates include expansions to the platform’s mobile check-in process with shared and multi-room digital keys and full ID verification. The platform continues to offer casino resorts the widest range of digital guest experience features including customizable guest-facing branded mobile apps, and marketing and promotion support to draw guests to food and beverage options or to straight into promoted gaming events and activities. The platform also helps casino resorts drive non-room revenue and, with INTELITY’s smart-room tablets, allow guests to digitally order in-room dining, adjust in-room temperature and lighting controls, review casino resort compendiums, and even continue gaming from the comfort of their hotel room.
Additionally, INTELITY will showcase uses and examples of its latest platform APIs supplying casino properties with existing apps with access to the INTELITY platform’s suite of guest experience capabilities brought into their custom-created environments, including casino resort apps, embedded or interactive tablets or displays, and captive portals.
On the operations and staff side of the house, the INTELITY platform includes INTELITY’s GEMS (Guest Experience Management System), a robust back-of-house ticketing and operations solution. Featuring more than 100 certified integrations with industry-leading systems, including PMS, POS, ticketing, in-room controls, spa management, and more, INTELITY provides an extensive suite of solutions for independent and enterprise-level operators.
“G2E serves as an annual showcase for innovation in gaming, and this year’s event promises to be especially impactful as the industry transforms at a record pace. We can’t wait to welcome back the global gaming community to Las Vegas this October to chart the future of gaming,” said AGA Senior Vice President Maureen Beddis.
“For the gaming and casino resort industry, G2E is the must-attend show. As such, we are excited to connect with the industry and showcase the latest updates to the INTELITY platform that not only improve the guest’s in-room experience, but their gaming experience, as well,” said Benjamin Keller, INTELITY SVP of Sales & General Manager of Customer Relations.
CT Gaming
CT Gaming to Present a Blend of its Legacy Products and New Developments at G2E 2023

CT Gaming has officially announced its attendance at G2E 2023, taking place in Las Vegas from 10-12 October. The Expo is recognized across the industry as a crucible of innovation and business opportunities, where CT Gaming will be presenting a blend of its legacy products and new developments at stand 2050.
Central to the exhibition will be the NEXT Slot Cabinet, famous for its combination of advanced technology and contemporary design. It features two 27″ HD monitors, enlarged CMS panel, and compelling game package options that ensure a high-quality experience.
Among the legacy products that have paved the way for CT Gaming’s reputation will be the EZ MODULO 32/32. Featuring two 32″ HD monitors, this cabinet delivers a blend of both style and performance, as well as exciting multigames, such as Diamond King 2 which is set to deliver premium player experience.
The expo will also mark the introduction of the Mermaid’s Quest, a new addition to CT Gaming’s multigame portfolio. Featuring 12 captivating titles, all linked to a progressive jackpot, the package has a magical underwater theme. With two different types of bonus screens, set with white or black pearls, the multigame offers a masterful blend of excitement and entertainment built on carefully designed mathematical models that promise both small and large wins.
The Diamond King series will also be in the limelight, especially with the release of Diamond King 3. This edition brings to life the Mega Jack Trio, featuring timeless classics such as Slot-O-Pol Deluxe, Champagne 20, and Aztec Gold. Its predecessor Diamond King 2 and Diamond Tree 20, containing 20 of the most popular titles, all linked to the progressive Diamond Tree Jackpot, will also be on display. Diamond King 2, Diamond King 3, and Diamond Tree 20 are all interconnected as they are linked to the 3-level Diamond Tree Progressive Jackpot, which can be won on any bet.
The company’s holistic approach to gaming solutions will be further demonstrated by the presence of the Casino management system, which is an all-in-one system that delivers everything a gaming hall needs in one place, making it essential for maximizing the performance of any venue.
“G2E is a key business event for us. It’s not just about showcasing our products, but about communicating our vision, the progress we’ve made so far as well as our passion for development. We look forward to meeting with our colleagues in the industry and proving that CT Gaming is a global player at the forefront of innovation,” Georgi Koprinarov, General Manager for Latin America, said.
Eric Benchimol
Win Systems to Attend G2E Las Vegas 2023

Win Systems, the leading provider of technology for the gaming and entertainment industry, is going to attend G2E Las Vegas, to be held October 10–12 at the Venetian Expo. The company will be at the same booth as last year, #4447, where visitors will be able to see and learn first-hand about all the latest innovations designed to optimize casino operations and player experience.
Win Systems has been able to amaze in all the G2E editions in which it has participated, but in 2023 it has decided to redouble its bet with 3 powerful launches in Gaming. One of these launches is the new Gold Club Symphony electronic roulette, which for sure will catch the attention of both players and operators. The new electronic will become a reference in the market thanks to its spectacular design and truly innovative lighting system. In addition, the company will boost its slots offer with two innovative products: the new slot Sublime and the relaunch of its Rhapsody cabinet. It will also showcase its extensive games library with amazing novelties that will be presented at the trade-show.
As expected, its powerful casino management system WIGOS, and its latest releases will also have a prominent place at the show. WIGOS, which is already present in over 400 casinos connecting +100,000 machines, is experiencing exponential growth throughout the Americas and globally. Visitors will have the opportunity to learn first-hand about one of its most recent developments: WINUP Wallet. This powerful app for players allows them to easily manage their gaming balance and enables casinos to offer many of their services on their mobile phones. WINUP Wallet is one of the most important and successful developments of WIGOS in recent times.
Eric Benchimol, CEO of Win Systems, said: “This edition of G2E will be special for us. Our booth will reflect the result of the strategy we have been developing for several years, in response to specific market demands. As a result of the exponential growth, we have been experiencing, we have dedicated our efforts to developing exciting new products and services and strengthening our team with new additions. We look forward to sharing these fantastic products, which we will explain further in the coming weeks.”
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