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Dominic Ortiz

Potawatomi Casino Hotel Partners with White Hat Gaming

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White Hat Gaming has entered into a multi-year partnership with Wisconsin’s Potawatomi Casino Hotel – one of the largest casino operators in the Midwest.

Under the agreement, White Hat Gaming will deliver its world-class PAM platform to support mobile sports betting and Class II slot wagering for patrons located on tribal land in Milwaukee and Carter Wisconsin. This partnership underscores White Hat’s commitment to providing cutting-edge, compliant gaming solutions tailored to the unique needs of tribal operators.

White Hat Gaming’s pioneering platform technology – already live in multiple U.S. states and Ontario, Canada – will power Potawatomi transition into mobile wagering, enabling the tribe to deliver a seamless, best in-class player experience.

Potawatomi Casino Hotel selected the White Hat platform for its robust in-house cashier, which offers a wide range of payment options through multiple integrated gateways. The platform’s real-time risk monitoring capabilities help identify and manage potential issues instantly, while its award-winning Traveling Wallet technology provides multijurisdictional flexibility within a single player account. Additionally, Potawatomi recognized White Hat’s early leadership in the emerging Class II mobile slots sector – a promising and potentially transformative sector for the tribal wagering industry.

White Hat’s PAM platform stands as the most widely distributed independent solution in the U.S., and its latest partnership with Potawatomi Casino Hotel underscores the company’s commitment to supporting the tribal gaming sector. By delivering advanced technology and operational tools, White Hat empowers tribal operators to optimize performance, enhance player experiences, and maintain long-term adaptability in a fast-evolving market.

Max Wright, Founder at White Hat Gaming, said: “We remain focused on expanding our presence in North America, continuously evolving and enhancing our PAM solution to empower iGaming operators with the technology needed to elevate the player experience and drive operational efficiency. This collaboration further demonstrates our commitment to delivering a cutting-edge platform that combines flexibility and speed to market. We’re confident that Potawatomi’s mobile presence will significantly benefit from our proprietary cashier, expert compliance and regulatory support, and Traveling Wallet technology.”

Dominic Ortiz, Chief Executive Officer of Potawatomi Casino Hotel, said: “We continually seek strategic opportunities to strengthen our market position, and our partnership with White Hat Gaming represents a key step forward as we enter a new era of mobile on premise gaming. By integrating White Hat’s PAM solution, we are enhancing our digital capabilities with industry-leading expertise and providing a best in class experience for our guests.”

The post Potawatomi Casino Hotel Partners with White Hat Gaming appeared first on Gaming and Gambling Industry in the Americas.

1833 Club

Potawatomi Hotel & Casino Opens Two New Gaming Areas as Second Part of $190M Project

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Potawatomi Hotel & Casino has now opened the second phase of its $190m renovation project with two new gaming areas; ElevenHundred and the Atrium, offering more slots, table games, new bars, and new restaurants.

Focussing on the casino’s Skywalk level, the second phase of renovations officially opened with a new bar and restaurant called Street Eatz and The 1833 Club, a VIP space for Potawatomi’s diamond and emerald club members as well as Rock & Brews and Cream City Coffee Co. Earlier in the year, the casino also launched its temporary sportsbook and its new Potawatomi Marketplace food hall space, both found on the ground floor.

Potawatomi Hotel & Casino CEO Dominic Ortiz, said: “This really sets us up for long-term success in the city, as we see all of our other key partners elevate their stadiums, their teams, their games. Everybody in Milwaukee seems to be bringing their A-game, right? So we didn’t want to be left out. We want to be champions, we want to be number one and we want to bring the best entertainment destination in the entire region. And that’s what we delivered here today.”

The new gaming areas offer hundreds of new slot machines and more than a dozen new tables with the new ElevenHundred gaming room, offering 600 new machines.

“I really believe the ElevenHundred Bar really resets the stage for the entire city. You have to come see this bar – the elements, the decor, the LED, the integration, the lighting and, last but not least, a first-class list of specialty drinks,” Ortiz said.

The 1833 Club is reserved for diamond and emerald-level Fire Keeper’s Club members, and offers more slot machines, bartop slots, a sportsbook kiosk, and high-limit tables.

“To make sure that we recognize our best customers, our best guests, we wanted to make sure that they were amazed and had a place that they could call their own. This room by far has the highest-end decor and the most attention put to provide elevated VIP service,” Ortiz said.

The 1833 Club soft-opened last week, but is now fully open to emerald and diamond members.

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Kambi Group Signs Multi-channel Sportsbook Partnership with Potawatomi Casinos & Hotels in Wisconsin

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Kambi Group, the world’s trusted sports betting partner, has signed a multi-channel sportsbook partnership with Potawatomi Casinos & Hotels, a multi-property operator with locations in Milwaukee and Carter, Wisconsin.

The multi-year agreement will see Potawatomi Casino Hotel open the first sportsbook in Milwaukee, Wisconsin, which is set to become Kambi’s 22nd live US state, featuring 20 self-service kiosks along with additional kiosks at a second location, Carter Hotel & Casino, in northern Wisconsin.

Kambi’s full suite of high-performance sports betting technology and services will be available to customers for Potawatomi Casino Hotel’s initial retail sportsbook launch, followed by an on-premises mobile launch, including live odds boards and Bring Your Own Device (BYOD) technology.

Potawatomi Casinos & Hotels is owned and operated by the Forest County Potawatomi Community and attracts millions of visitors annually.

Kristian Nylén, CEO and Co-Founder of Kambi, said: “We are proud to partner with Potawatomi Casinos & Hotels, a deal which further strengthens Kambi’s strong relationship with tribal casino operators and expands our footprint across the United States.

“Potawatomi Casinos & Hotels has some of the premier entertainment destinations in the Midwest, and we look forward to bringing them and their customers our award-winning sports betting technology.”

Dominic Ortiz, CEO and General Manager of Potawatomi Casinos & Hotels, said: “Potawatomi Casinos & Hotels is pleased to partner with Kambi, a global leader in sports betting technology.

“Kambi’s proven track record will be beneficial as we introduce this new gaming amenity to our millions of annual visitors from throughout the region.”

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