

Industry News
Containment and risk of gambling addiction: ARJEL’s advice to retain control over your game
In this period of containment, the offer of sports and horse betting is extremely limited. As a result, ARJEL notes that players tend to refer massively to poker, which even attracts new players. Other players might be tempted to play on the illegal offer which continues to offer some bets but mainly casino games (slot machines). Echoing operators’ initiatives in the area of responsible gambling, ARJEL remains particularly attentive to the risks of excessive gambling and advices players to keep control of their gambling so that it remains a recreational leisure activity.
ONLINE POKER
For several weeks now, ARJEL has observed that poker is attracting more players and in particular new players, a more intensive practice and a GGR (Gross Gaming Revenue) which has increased significantly in recent weeks.
This significant increase of online poker has led ARJEL to call on operators to be very vigilant. As such, operators should not multiply incentives to gambling by bonuses. Moreover, they must be particularly vigilant with players whose behaviour could reveal a loss of control and approach them to provide them with prevention advice. Licensed online poker operators offer poker players ways to stay in a recreational game.
The player can do this on the online poker website:
➢ Set his limits in terms of deposit on his account and the limit in terms of stake for each gambling action
➢ Set a limit on his playing time with some online poker operators. This option will soon be extended to all poker operators
➢ Exclude themselves for a limited period of time when they feel they are losing control of their game.
ARJEL’S TIPS FOR KEEPING THE GAME AS A LEISURE ACTIVITY
To control your game, you have to:
➢ Set a budget and stick to it
➢ Set a time limit
➢ Alternate leisure activities
➢ Accepting losses and knowing when to stop. Don’t try to “make it up”
➢ Don’t overestimate your expertise
➢ Take regular breaks to take a step back
➢ Know how to stop playing when you no longer enjoy it
Remember that :
➢ You don’t make a living from gambling
➢ It is not because you won at the beginning that you are stronger than chance. Gambling is always based on chance
➢ Chance is present in sports competitions, poker and even more so in lotteries.
EXISTING TOOLS AND SUPPORT RESOURCES
In order to evaluate its gambling practice, ARJEL offers on EVALUJEU site an anonymous test and adapted advice.
http://www.evalujeu.fr/static/
Help organizations
If gamblers feel that they are in difficulty with gambling or if they have questions about their practice, there are specialized organizations to answer their questions or those of their entourage, and to accompany them if necessary.
Joueurs Info Service, the national information and prevention service on drugs and addictions, answers by chat, by telephone.
SOS joueurs, a non-profit association that offers psychological, legal and social support to players and their families.
ILLEGAL OFFER
The feeling of boredom caused by the containment and the suspension of the majority of sports competitions could encourage some players to turn to the illegal offer.
ARJEL recalls that no site offering casino games and slot machines is legal in France. Many players who visit these illegal websites never get their winnings paid and are not protected if they lose control of their game. It is also possible that some of the sports competitions offered for betting may in fact be fake competitions.
The greatest caution is needed with online slot machines, which are among the most addictive games available.
To be protected, players must play on ARJEL-approved websites, a list of which can be found here:
Benjamin Keller
INTELITY to Exhibit at Global Gaming Expo 2023 in Las Vegas

INTELITY, provider of hospitality’s leading guest experience and staff management platform, announced that it will exhibit at the 2023 Global Gaming Expo from October 9–12 at The Venetian Expo in Las Vegas, Nevada.
During G2E 2023, INTELITY will highlight the latest updates to its cloud-based Platform R5, as well as its newly updated API capabilities, both used by dozens of casinos around the world.
Supported by the Association of Gaming Equipment Manufacturers, G2E 2023 will highlight the continued evolution of every aspect of the industry — from traditional and online gaming to digital payments and new technologies like AI. G2E is the premier gathering of commercial and tribal gaming professionals globally. The four-day event will feature exhibits, education sessions, and networking events.
“We are committed to elevating G2E in tandem with the industry’s growth. Reflecting our commitment, this year’s show will feature the updated G2E brand, new expo hall activations, and our most in-depth education program yet. For both exhibitors and attendees, G2E 2023 will once again offer an opportunity to do business with key players, discover winning solutions, gain exposure, and connect with a diverse audience,” said Korbi Carrison, G2E’s Event Vice President at RX.
During G2E 2023, INTELITY will showcase the latest updates to its award-winning guest experience platform that streamlines the pre-arrival and check-in process for casino resort guests so they can head straight to gaming upon arrival. Recent updates include expansions to the platform’s mobile check-in process with shared and multi-room digital keys and full ID verification. The platform continues to offer casino resorts the widest range of digital guest experience features including customizable guest-facing branded mobile apps, and marketing and promotion support to draw guests to food and beverage options or to straight into promoted gaming events and activities. The platform also helps casino resorts drive non-room revenue and, with INTELITY’s smart-room tablets, allow guests to digitally order in-room dining, adjust in-room temperature and lighting controls, review casino resort compendiums, and even continue gaming from the comfort of their hotel room.
Additionally, INTELITY will showcase uses and examples of its latest platform APIs supplying casino properties with existing apps with access to the INTELITY platform’s suite of guest experience capabilities brought into their custom-created environments, including casino resort apps, embedded or interactive tablets or displays, and captive portals.
On the operations and staff side of the house, the INTELITY platform includes INTELITY’s GEMS (Guest Experience Management System), a robust back-of-house ticketing and operations solution. Featuring more than 100 certified integrations with industry-leading systems, including PMS, POS, ticketing, in-room controls, spa management, and more, INTELITY provides an extensive suite of solutions for independent and enterprise-level operators.
“G2E serves as an annual showcase for innovation in gaming, and this year’s event promises to be especially impactful as the industry transforms at a record pace. We can’t wait to welcome back the global gaming community to Las Vegas this October to chart the future of gaming,” said AGA Senior Vice President Maureen Beddis.
“For the gaming and casino resort industry, G2E is the must-attend show. As such, we are excited to connect with the industry and showcase the latest updates to the INTELITY platform that not only improve the guest’s in-room experience, but their gaming experience, as well,” said Benjamin Keller, INTELITY SVP of Sales & General Manager of Customer Relations.
CT Gaming
CT Gaming to Present a Blend of its Legacy Products and New Developments at G2E 2023

CT Gaming has officially announced its attendance at G2E 2023, taking place in Las Vegas from 10-12 October. The Expo is recognized across the industry as a crucible of innovation and business opportunities, where CT Gaming will be presenting a blend of its legacy products and new developments at stand 2050.
Central to the exhibition will be the NEXT Slot Cabinet, famous for its combination of advanced technology and contemporary design. It features two 27″ HD monitors, enlarged CMS panel, and compelling game package options that ensure a high-quality experience.
Among the legacy products that have paved the way for CT Gaming’s reputation will be the EZ MODULO 32/32. Featuring two 32″ HD monitors, this cabinet delivers a blend of both style and performance, as well as exciting multigames, such as Diamond King 2 which is set to deliver premium player experience.
The expo will also mark the introduction of the Mermaid’s Quest, a new addition to CT Gaming’s multigame portfolio. Featuring 12 captivating titles, all linked to a progressive jackpot, the package has a magical underwater theme. With two different types of bonus screens, set with white or black pearls, the multigame offers a masterful blend of excitement and entertainment built on carefully designed mathematical models that promise both small and large wins.
The Diamond King series will also be in the limelight, especially with the release of Diamond King 3. This edition brings to life the Mega Jack Trio, featuring timeless classics such as Slot-O-Pol Deluxe, Champagne 20, and Aztec Gold. Its predecessor Diamond King 2 and Diamond Tree 20, containing 20 of the most popular titles, all linked to the progressive Diamond Tree Jackpot, will also be on display. Diamond King 2, Diamond King 3, and Diamond Tree 20 are all interconnected as they are linked to the 3-level Diamond Tree Progressive Jackpot, which can be won on any bet.
The company’s holistic approach to gaming solutions will be further demonstrated by the presence of the Casino management system, which is an all-in-one system that delivers everything a gaming hall needs in one place, making it essential for maximizing the performance of any venue.
“G2E is a key business event for us. It’s not just about showcasing our products, but about communicating our vision, the progress we’ve made so far as well as our passion for development. We look forward to meeting with our colleagues in the industry and proving that CT Gaming is a global player at the forefront of innovation,” Georgi Koprinarov, General Manager for Latin America, said.
Eric Benchimol
Win Systems to Attend G2E Las Vegas 2023

Win Systems, the leading provider of technology for the gaming and entertainment industry, is going to attend G2E Las Vegas, to be held October 10–12 at the Venetian Expo. The company will be at the same booth as last year, #4447, where visitors will be able to see and learn first-hand about all the latest innovations designed to optimize casino operations and player experience.
Win Systems has been able to amaze in all the G2E editions in which it has participated, but in 2023 it has decided to redouble its bet with 3 powerful launches in Gaming. One of these launches is the new Gold Club Symphony electronic roulette, which for sure will catch the attention of both players and operators. The new electronic will become a reference in the market thanks to its spectacular design and truly innovative lighting system. In addition, the company will boost its slots offer with two innovative products: the new slot Sublime and the relaunch of its Rhapsody cabinet. It will also showcase its extensive games library with amazing novelties that will be presented at the trade-show.
As expected, its powerful casino management system WIGOS, and its latest releases will also have a prominent place at the show. WIGOS, which is already present in over 400 casinos connecting +100,000 machines, is experiencing exponential growth throughout the Americas and globally. Visitors will have the opportunity to learn first-hand about one of its most recent developments: WINUP Wallet. This powerful app for players allows them to easily manage their gaming balance and enables casinos to offer many of their services on their mobile phones. WINUP Wallet is one of the most important and successful developments of WIGOS in recent times.
Eric Benchimol, CEO of Win Systems, said: “This edition of G2E will be special for us. Our booth will reflect the result of the strategy we have been developing for several years, in response to specific market demands. As a result of the exponential growth, we have been experiencing, we have dedicated our efforts to developing exciting new products and services and strengthening our team with new additions. We look forward to sharing these fantastic products, which we will explain further in the coming weeks.”
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