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iGaming Industry

Advantages of chatbot integration into gambling



Advantages of chatbot integration into gambling

Integration of casinos using a chatbot means obtaining a steadily growing source of profit. Currently, this niche is free and offers operators huge bonuses.


According to Vadim Potapenko, a representative of Slotegrator aggregator, Telegram casino is a modern gambling trend, allowing users aged over 18 years to enter casinos via the messenger. It is the chatbot that assists them in this issue. It serves as an intermediary, sending player’s request to the casino platform and showing the result. Surely, such a scheme is available not only on Telegram but also on other messengers.


Concept of online casino chatbots


A chatbot casino offers users a set of traditional online gambling games, free spins, bonuses, and technical support. Players can easily bet, deposit, and withdraw money.
A game via a chatbot can be organized by two ways:

  • communication with the chatbot is conducted using text messages;
  • gamblers play using interface buttons.

The second way, with graphic interface, is more preferable for players, as they do not have to type messages but press the button. However, in any case, chatbots are intermediate parties. When downloading the game, it sends a request to the online casino; the platform processes the request, and give the results, which the chatbot tells the user. All mathematics and logic of the game is programmed in the system server.

Advantages of casino chatbots

Chatbot launching has a lot of advantages for online casinos:

  • messengers are quite popular and reach the greatest possible audience of potential casino customers;
  • similar game services guarantee the anonymity: none of the structures is able to obtain an access to user’s private correspondence;
  • operators can launch a chatbot casino in the regions where common online casinos are banned and blocked by the regulators;
  • one can create a pleasant image for a casino bot and it won’t differ from the analogue online service;
  • an online casino chatbot is a perfect solution at the poor Internet connectivity;
  • such casinos can be controlled from any country;
  • users can play their favorite games without leaving the messenger;
  • a chatbot allows to personalize the game and improve gambling experience;
  • messenger users can involve friends in the game and share their achievements with each other.


Many experts believe that chatbots are the future of gambling. Assaf Stieglitz, the founder of odds1x2 betting shop, believes that chatbots allow companies to reduce their staff expenses and use saved money to grow their business: attract new customers using bonuses, profitable offers, add new games etc.

You can discover more about the development of chatbots for online casinos on October 12 at Riga Gaming Congress. One of conference speakers – Ishay Tentser, CEO at IniTech – will tell the audience how to generate leads and to increase the profit using chatbots. Besides, Slotegrator will present its solutions for launching a successful Telegram casino in the demo zone.


Tickets to the congress can be bought following the link.…

The post Advantages of chatbot integration into gambling appeared first on Eastern European Gaming – News – Interviews – Legal Market Updates – Premium Reports – Events – Directory.

Source: EEGaming.


Digicode Appoints Itai Zak as Executive Director for iGaming Division





Digicode, a leading provider of innovative software solutions, has appointed Itai Zak as Executive Director for the iGaming division. In this role, Itai will drive the growth and strategic direction.

With over 15 years of experience in the iGaming industry, Zak brings a wealth of knowledge and expertise to Digicode. He has a proven track record of successfully leading and scaling businesses in the online gaming sector, gaining experience as the CEO of SBTech, GoWild Gaming, and Spiral Solutions.

Under Itai’s visionary leadership, GoWild Casino not only seamlessly transitioned to a state-of-the-art iGaming platform but also achieved an astounding 450% increase in profitability, driven by Itai’s strategic expansion into new markets and his ability to build and lead a formidable team of over 300 professionals.

At SBTech, Itai was instrumental in redefining the company’s sales, marketing, and business development approach, transforming SBTech into a leading provider of turnkey sports betting and iGaming solutions. His efforts have helped grow the company from 60 to over 600 employees across multiple global locations, with significant year-on-year growth in net profit.


Itai’s appointment is a testament to the company’s commitment to innovation, excellence, and strategic growth within the iGaming sector. His proven track record in navigating complex regulatory environments, coupled with his forward-thinking approach to product and market strategy, positions Digicode for exciting advancements in its iGaming offerings.

“We are thrilled to have Itai Zak join our team. His deep understanding of the iGaming landscape and leadership skills will be invaluable as we continue to innovate and expand our foothold in this dynamic industry. Also, Itai’s proven track record in navigating complex regulatory environments, coupled with his forward-thinking approach to product and market strategy, positions Digicode for exciting advancements in its iGaming offerings,” Max Maslii, President and global CEO at Digicode, said.

In his new role, Zak will develop and execute Digicode’s iGaming strategy, focusing on driving revenue and growth. He will work closely with the product development and sales teams to deliver cutting-edge solutions tailored to the unique needs of iGaming operators.

“I am excited to join Digicode and lead their iGaming division. Digicode has a proven track record of delivering innovative software solutions, and I am eager to contribute to their continued success in the iGaming market,” Itai Zak said.

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City Center Online

Pragmatic Play Goes Live with City Center Online in Argentina





Pragmatic Play, a leading content provider to the iGaming industry, is enhancing its standing in Argentina and is now live with City Center Online.

Taking its leading Slots portfolio to the online casino, City Center Online’s players are now set to benefit from leading titles, including award-winning hits like Sugar Rush and Gates of Olympus as well as more recent releases from Pragmatic Play’s ever-expanding portfolio such as Pub Kings and Mustang Trail.

This latest agreement follows a series of partnerships that Pragmatic Play has struck across the regulated LatAm markets, combined with several regional industry awards, further cements its position as the leading supplier in Latin America.

Victor Arias, VP of Latin American Operations at ARRISE powering Pragmatic Play, said: “We are delighted to announce Pragmatic Play’s agreement with City Center Online as the brand continues its upward trajectory and supply even more LatAm operators with its acclaimed, industry-leading titles.


“With Pragmatic Play’s renowned slot library now live on the platform, we are confident they will be a hit with City Center Online’s players, and we look forward to see its content provision expanding even more in the near future.”

Samanta Zio, Online Gaming Manager at City Center Online, said: “The quality and brand recognition that is brought on by Pragmatic Play games cannot be understated and we are delighted to now offer its portfolio to our players.

“Underpinning our commitment to providing premium gaming experiences to audiences in Argentina, we are confident this partnership is a momentous win for City Center Online.”

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iGaming Industry

Pragmatic Play Adds TriunfoBet to Growing List of Latin American Partners





Pragmatic Play, a leading content supplier to the iGaming industry, will soon bring its dynamic multi-product portfolio to more customers with Venezuelan operator TriunfoBet, encompassing its Slots, Live Casino, and Virtual Sports offering as part of the deal.

The supplier has continued to build on its impressive Live Casino offering with the launch of Treasure Island. The action-packed gameshow follows in the footsteps of similar hit titles such as Sweet Bonanza Candyland and Snakes & Ladders Live which are also fan favorites across LatAm.

In addition, casino classics such as Roulette and Blackjack will be brought to an even wider audience in the region thanks to this latest tie-up.

Pragmatic Play’s renowned Slot portfolio will promptly be available for TriunfoBet players to enjoy including new titles such as Gates of Olympus 1000 in addition to Christmas-themed versions of its player-favourite franchises including Big Bass Christmas Bash and Sugar Rush Xmas.


Rounding off the collection is Pragmatic Play’s Virtual Sports which delivers cutting-edge 3D renderings of popular sports betting markets that match real-life equivalents across horse and greyhound racing, football, and motorsport.

The new agreement with TriunfoBet further boosts Pragmatic Play’s profile across the LatAm market as it cements itself as the industry-leading supplier in the region.

Victor Arias, VP of LatAm Operations at ARRISE powering Pragmatic Play, said: “Pragmatic Play’s content has become a household name in LatAm, and we are confident that TriunfoBet will achieve similar levels of success as other partners. The LatAm market continues to be a key area of expansion for Pragmatic Play, as evidenced by the consistent stream of new partnerships launched each month. TriunfoBet is the perfect addition to Pragmatic Play’s growing portfolio of partners in this region.”

Luis Lizarazo, CEO of TriunfoBet, said: “We strive to provide our players with an exceptional experience on our platform, and our latest partnership with Pragmatic Play allows us to significantly enhance our offering with their extensive range of products. Pragmatic Play’s remarkable growth in Latin America has been truly impressive, and we are thrilled to be among their latest partners. We are confident that their Slots, Live Casino, and Virtual Sports will be met with the same resounding success they have garnered worldwide.”

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